I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A lovely visit as always. Sat with Mel and got checked in for my upcoming holiday to Menorca, also got boarding passes and some euros. Then booked a ten day break to S'algar in Menorca for September n... Toon meer
Bedrijf heeft geantwoord
Warm friendly welcome. The holiday that we wanted was quickly found and Eloise discussed all the options and answered all of our queries. All our particulars were taken down and our booking was made... Toon meer
Bedrijf heeft geantwoord
Always use Hays now as they are so helpful and friendly. They take time exploring various options and we always end up pleased with what we eventually settle on.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
18 The Orchards, RH16 3TH, Haywards Heath, Verenigd Koninkrijk
- 01444645041
4,9
Uitstekend
666 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards Mia
Hays Travel in Haywards Heath the best!
We always use Hays Travel in Haywards Heath to book our holidays!
They always go above and beyond to help you find your destination and dream holiday!
The girls have followed our little boy growing up from 4yrs now 12yrs!
Jane the manager and her girls are so kind and thoughtful with professionalism.
Thank you for all you do.
9 januari 2026
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards Mel
Great service
I have had nothing but a great experience with Hays Travel. They are professional, experienced, friendly and helpful. Especially Jane goes the extra mile.
7 januari 2026
Antwoord van Hays Travel - Haywards Heath
Hello
Thank you for your lovely feedback , I am pleased I was able to help you ,kind regards Jane
Helpful and Quick
Mel was very helpful and quickly got us details of the appropriate holiday for us. We then had chance to mull it over without any pressure and were able to book it the following day
8 januari 2026
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards Mel
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards Mel
Easy booking the holiday with a great…
Easy booking the holiday with a great rapport with the staff.
28 december 2025
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards Mel
Ibooked our 2026 summer holiday…
Ibooked our 2026 summer holiday yesterday,Jane was brilliant great service as usual,thankyou at hayes.
21 december 2025
Antwoord van Hays Travel - Haywards Heath
Hello, Thank you for your kind feedback, I am pleased I was able to help you! Kind regards Jane
Jane help me with my Holliday find a…
Jane help me with my Holliday find a good opecan
21 december 2025
Antwoord van Hays Travel - Haywards Heath
Hello, Thank you for your kind feedback, I am pleased I was able to help you! Kind regards Jane
Amazing service so helpful thank you Jane
Amazing service all so friendly and put the holiday together that I wanted thanks again
12 december 2025
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards, Jane
Mia was wonderfully attentive
Mia, was very patient with all our questions and got answers to them all.
She made us feel welcome and in good hands, very pleased with all interactions so far🤞
16 december 2025
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards, Mia
Antwoord van Hays Travel - Haywards Heath
Hello, Thank you for your kind feedback, I am pleased I was able to help you! Kind regards Eloise
Antwoord van Hays Travel - Haywards Heath
Hello, Thank you for your kind feedback, I am pleased I was able to help you! Kind regards Mel
Great service
Mel was able to take our ramblings of what we would like to do and put forwards several options of initinery for us to choose from, including options that we had not considered. We selected which one we would like, clarified a couple points and she went ahead and booked it. The whole process was really easy and Mel provided a great service.
23 november 2025
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards, Mel
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards, Mia
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m glad I could help make your experience easy and enjoyable. I look forward to helping you again in the future. Kind regards, Jane
Good attention and ideas
Good attention, and listening, from Mia. She took care to understand what I was looking for and come up with options.
And sent clear emails and docs.
19 november 2025
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m so glad I could help make your experience easy and enjoyable. It was a pleasure assisting you, and I look forward to helping you again in the future. Kind regards, Mia
Great!
Had a brilliant experience at Hays Travel in Haywards Heath. The lovely new young apprentice who helped us was absolutely fantastic. She was so sweet, friendly, and incredibly patient while helping us find the perfect holiday. Nothing was too much trouble, and she made the whole process easy and enjoyable. A real asset to the team, thank you!
19 november 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Haywards Heath
Thank you so much for your lovely review! I’m so glad I could help make your experience easy and enjoyable. It was a pleasure assisting you, and I look forward to helping you again in the future. Kind regards, Zahra.
Friendly and knowledgeable
Friendly and knowledgeable. I felt particularly confident with booking that it is exactly what was required.
14 oktober 2025
Antwoord van Hays Travel - Haywards Heath
Hello , Thank you for your kind feedback , I am pleased I was able to help you , Kind regards Jane
Great Service as always.
Many thanks to Jane and her team for helping change my Jamaican holiday.
1 november 2025
Antwoord van Hays Travel - Haywards Heath
Hello , Thank you for your kind feedback , I am pleased I was able to help you , Kind regards Jane
Jane was extremely helpful sorting out…
Jane was extremely helpful sitting out our insurance in Haywards Heath office
8 november 2025
Antwoord van Hays Travel - Haywards Heath
Hello , Thank you for your kind feedback , I am pleased I was able to help you , Kind regards Jane
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.