Booked a cruise holiday for June 2027 at Hays Travel Heswall Wirral. My wife and I found staff to be professional, helpful and knowledgeable.The booking process was smooth running and we felt confiden... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rose at Heswall branch went over and above to find us a great holiday within our criteria. The process was really easy. We were very grateful for her advice and expertise. Will definitely be using Hay... Toon meer
Bedrijf heeft geantwoord
We decided that we wanted a last minute holiday. Scarlet in Hays Heswall branch managed to find us a holday that met all the criteria we requested.She was very patient and polite and made our visit... Toon meer
Bedrijf heeft geantwoord
We always use Hays travel, but this is the first time we have booked through your Heswall branch. We saw a young lady called Paige, who was most helpful in choosing not only flights, but took into c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 3, The Curve 139 Telegraph Road, CH60 7SE, Heswall, Verenigd Koninkrijk
- 0151 4380047
4,9
Uitstekend
532 reviews
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Good to deal with
Page was efficient, listened to our needs and was very careful to check details with us before confirming the booking. The branch price matched the online price and the convenience of them dealing with the paperwork including check-in was a bonus. Altogether a pleasure to do business with the branch.
2 juni 2026
Antwoord van Hays Travel - Heswall
I am so glad that Paige could find exactly what you were looking for!
Thank you for taking the time to write a review today. We really do appreciate it!
Have a lovely holiday and we look forwards to welcoming you back into Hays Travel Heswall!
Izzy.
Very good company to deal with
Very good company to deal with. They sorted everything from start to finish. Very pleased.
26 mei 2026
Antwoord van Hays Travel - Heswall
What a lovely review! So glad that Finlay could find exactly what you were looking for!
Thank you for taking the time to write a review. We really do appreciate it!
Have a lovely holiday and we look forwards to welcoming you back into Hays Travel Heswall!
Fin.
Friendly attention and efficiency.
31 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for booking with us again. We are always delighted to see you and so glad that we were able to book your next holiday!
We appreciate you taking the time to write a lovely, positive review! Thank you!
Kate.
The young ladies are very helpful
The young ladies are very helpful , and kind whenever I am looking to book a holiday
31 mei 2026
Antwoord van Hays Travel - Heswall
Delighted as ever to book your holiday! It is always a pleasure to see you and thank you for booking with us!
Such a pleasure to receive such a lovely review!
Thank you so much for taking the time to do so.
Kate.
Extremely friendly and helpful
Izzy was extremely helpful listened to exactly what we wanted out of a holiday
Searched and found our ideal holiday
30 mei 2026
Antwoord van Hays Travel - Heswall
What a lovely review! So glad that Izzy could find exactly what you were looking for!
Thank you for taking the time to write a review. We really do appreciate it!
Have a lovely holiday and we look forwards to welcoming you back into Hays Travel Heswall!
Kate.
Friendly and very professional
Friendly and very professional
Could not do enough for you and would use again.
26 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for your positive comments!It was a pleasure for Rose to book your holiday!
We look forwards to booking your next!
Thank you!
Kate.
Excellent service from Kate
Excellent service from Kate. Finn and Scarlett . I recommend the Heswall branch highly
23 mei 2026
Antwoord van Hays Travel - Heswall
We are so glad you enjoyed your experience with our team. We appreciate your kind words and recommendation. We look forwards to hearing all about your holiday and can't wait to book your next!
Have a lovely time!
Kate.
Kind Regards
Hays Travel Heswall
always book at hayes travel in heswall…
always book at hayes travel in heswall just booked holiday. we seen fin and he was exceptional taked though everything and explained all about the holiday and price we would give him 10 out of 10 excellent
22 mei 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Heswall
This is a lovely review. I am delighted that Fin gave you excellent Customer Service.
We hope that you have a lovely holiday and can't wait to book your next holiday!
Thank you.
Kate.
As is always the case at the Heswall…
As is always the case at the Heswall Branch………..we were given excellent service. This time by Paige.
19 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for your lovely comments! It is always a pleasure to book your holidays! We hope that you have a fabulous time and can't wait to book your next!
Kate.
Antwoord van Hays Travel - Heswall
Thank you! We are so glad that you were happy with our fabulous Customer Service! Have a lovely holiday and thank you for your comments!
Kate.
Isabelle
Isabelle, the young lady who made the reservations for our booking to Spain, was very, very helpful and clear with all elements of our travelling information.
14 mei 2026
Antwoord van Hays Travel - Heswall
Thank you so much! We are glad that we were able to book your holiday and we look forwards to welcoming you back in to Heswall Hays Travel.
Have a lovely hoiliday!
Kate.
A pleasure
Three of us went in for guidance on where was best to stay in madeira, as our experience last year was a little disappointing with the hotel we chose.Scarlett dealt with us patiently and knowledgeably resulting in us booking a hotel we have looked at for about four years now.
11 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for coming back to Hays to arrange another holiday, it's always a pleasure arranging your trips, thank you for taking the time to leave feedback, Thanks you, Scarlett and Team Heswall
Excellent service.
Excellent service.
Very helpful
Wouldn’t go anywhere else
Staff all very friendly and always remember us from when we booked last
Booking process all straight forward
and explained step by step
Excellent
10 mei 2026
Antwoord van Hays Travel - Heswall
It was lovely to see you back in store again to arrange your next holiday, thank you for your continued business and taking the time to leave feedback, Thank you, Paige and Team Heswall
Holiday booking
When booking our holiday for a special occasion Isabelle was exceptional. I went to her wanting a specific holiday but without a a real idea of location and regularly raised questions. She was always helpful and knowledgeable and checked on everything for me. She gave me a number of options and has assisted me with ensuring my children’s allergies are noted. We are really looking forward to our holiday now. Would 100% recommend Isabelle and Hays Travel to book your holiday. Thank you Isabelle x
3 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for your lovely review. We are so happy that we found your perfect holiday and look forwards to hearing all about it!
We always appreciate it when our Customers have had a lovely experience.
Thank you.
Kate.
Great service every time
9 mei 2026
Antwoord van Hays Travel - Heswall
Thank you for your review! Hope you have a lovely Holiday!
Summer holiday to Sorrento.
It was just so easy to sort our summer holiday. Staff very good. Concerns re flight cancellations answered. Currency sorted. All done in one visit.
6 mei 2026
Antwoord van Hays Travel - Heswall
What a lovely review! Thank you for taking the time to write a review.
Delighted that you booked your holiday with us and we look forwards to booking your next!
Have a lovely holiday!
Kate.
Excellent service and a great holiday booked
Last year we had great friendly service, so returned this year to book our next holiday.
The staff were again brilliant and the package we got was exactly as we wanted at an excellent price.
29 april 2026
Antwoord van Hays Travel - Heswall
Thank you for your reply and taking the time to write a review! I am so glad that we were able to package up exactly what you wanted! I hope that you have an amazing time!
Thank you for booking with us again.
Kate.
Antwoord van Hays Travel - Heswall
We are so happy that we provided excellent Customer Service and look forwards to booking your next Holiday! Thanks for your review!
Hays Travel Heswall
Excellent service
12 april 2026
Antwoord van Hays Travel - Heswall
Thank you for your review! Have a lovely holiday!
Antwoord van Hays Travel - Heswall
Thank you for your lovely comment - we always aim to provide a friendly service!
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