Amanda was very patient and answered all our queries . If she didn’t have the answers she found out! Holiday booked on her recommendation. Thanks Amanda
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Another holiday booked with Tracy, and as always, she’s been absolutely brilliant. I honestly wouldn’t book with anyone else. I completely trust her advice and know she’ll always help us find the best... Toon meer
Bedrijf heeft geantwoord
Amanda is amazing!! Made the entire process so easy, no question was too much trouble and Amanda couldn’t do enough for me. I cannot recommend this branch enough. Amanda truly went above and beyond,... Toon meer
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Saw a bargain deal on Facebook to Toronto, Niagara Falls and NYC so commented asking for more details, Amanda replied in under 10 minutes (even though it was 8pm!). All booked by the next evening afte... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
70 Town Street, LS18 4AP, Horsforth, Verenigd Koninkrijk
- 01138275440
4,9
Uitstekend
715 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wonderful staff great service x
20 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your 5 star review!
Samantha @ Hays Leeds stayed later than…
Samantha @ Hays Leeds stayed later than her shift just to confirm my booking and was extremely helpful throughout. Confirmation fully received and all is good. Thank you
27 november 2025
Antwoord van Hays Travel - Horsforth
We're thrilled you had such a good a experience! We hope you have a lovely holiday☺️
Always a pleasure
2 november 2025
Antwoord van Hays Travel - Horsforth
Thank you Clare. Its was a pleasure finding your holiday😊
Not such a straightforward holiday in Bali and Lombok
Both Mollie and Tracy were very helpful, especially as my wife and I were very flexible about our trip and needed to book some of it ourselves. In the end we sorted something out that met our requirements. It took a few emails and a few visits, but that was fine. Thanks.
20 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for Steve for a lovely 5 star review! We hope you have an amazing time ☺️
As always excellent service
As always excellent service, staff very knowledgeable and helpful.
18 november 2025
Antwoord van Hays Travel - Horsforth
Thank you Julie for your 5-star review! We hope you have a lovely holiday☺️
Great service as usual
Great service as usual. We always use Hays. Something about their history, family business, seem to have great employment terms, staff all great.
8 november 2025
Antwoord van Hays Travel - Horsforth
Thank you so much for your lovely review! We’re thrilled to you had a great experience, and we can’t wait to help you book your next holiday.☺️
Antwoord van Hays Travel - Horsforth
Thank you for your lovely review - it was a pleasure booking your holiday :-)
Second booking in 6 months, fantastic service
This is my second time booking with this branch in 6 months after the first trip being absolutely fantastic. Everything is explained, every option explored to make sure we get what we need and at a fantastic price.
This will be my first point of call for all my future bookings.
Outstanding service start to finish.
14 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your lovely review - it was a pleasure booking your holiday :-)
Excellent support and help
5 november 2025
Antwoord van Hays Travel - Horsforth
Thankyou for your lovely review :)
Very friendly and helpful staff
Contacted Hays to price check a cruise and within 20 mins they had come back to me with a price and all booked. Very friendly and helpful staff, thank you. So easy to deal with the team in Horsforth.
14 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your 5* review. It was lovely speaking with you and I hope you have a fab time when it comes round! :D Mollie
Friendly and efficient service.
Friendly and efficient service as we always get at Hays Travel, Horsforth.
6 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your lovely feedback and for been fantastic loyal customers to us :D Mollie
Best service
Staff are so friendly and helpful and have so much knowledge
Nothing is too much trouble and will search and search and guide
Couldn’t get better service
13 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your lovely review - it was a pleasure booking your holiday :-)
A positive booking experience with Hays
Sam was great at communicating and made our booking very easy.
11 november 2025
Antwoord van Hays Travel - Horsforth
Thankyou for your lovely review and for booking with us again! :)
Friendly and very helpful staff.Will…
Friendly and very helpful staff.Will return to book holidays in the future.
7 november 2025
Antwoord van Hays Travel - Horsforth
Thank you for your lovely review. It is always a pleasure booking your holidays! :-)
You certainly did make us smile
You certainly did make us smile. You made the process of booking our P&O Cruise very easy. You navigated us through the various options explaining them very clearly.
26 oktober 2025
Antwoord van Hays Travel - Horsforth
Thank you for this lovely review :)
Amanda at the Horsforth branch was…
Amanda at the Horsforth branch was brilliant. Had all the time in the world for us, even after a few tweaks to our holiday. Can’t forget Tracy either. Good knowledge and made booking easy. Lovely to deal with, makes it a lot easier as a customer.
22 oktober 2025
Antwoord van Hays Travel - Horsforth
Thank you for your 5 star review!! We are thrilled you had a great experience.
Very pleasant & helpful.
Very pleasant & helpful. Please note Mr John Henshaw passed away on the 15th November 2023 so can u please alter yr records accordingly. I already told u this a while ago. Further reviews will be done by myself Mrs Ann Henshaw.
28 oktober 2025
Antwoord van Hays Travel - Horsforth
Thank you for your wonderful review😊
A very pleasant experience.
Welcoming reception and unhurried consultation to meet our many and varied needs. Nothing was too much trouble and every demand was explored thoroughly and met.
28 oktober 2025
Antwoord van Hays Travel - Horsforth
We are thrilled you had a great experience and we can't wait to help plan your next holiday.😊
Thank you
Amanda did a great job finding a holiday for us during the school holidays with a free child’s place.
18 oktober 2025
Antwoord van Hays Travel - Horsforth
Thank you for taking the time to leave us a review. We hope you have an amazing holiday!
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