Molly at the Horwich Branch was extremely professional and helpful in booking our holiday to Tenerife. Made sure I was happy with everything and the hotel and location were just what we wanted. Thank... Toon meer
Bedrijf heeft geantwoord
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We were looking for flights only (Manchester to Sydney) but after discussing our plans with Emma she suggested that changing our onward Flights from Hong Kong to Sydney to two days later we could spen... Toon meer
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I was collecting boarding passes for an upcoming trip which were ready and waiting for me as always. I booked another city break with Jill, who was very professional, friendly and very helpful. She w... Toon meer
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Every time we go into the Horwich branch we feel we are greeted by friends who want nothing but the best for our holiday experience. The team are dedicated to making sure whatever you need is careful... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
72 Winter Hey Lane, BL6 7NZ, Horwich, Verenigd Koninkrijk
- 01204 468069
4,9
Uitstekend
506 reviews
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Very efficient as usual and good knowledge of the vacation destination
Very efficient as usual and good knowledge of the vacation destinations
16 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Mollie
Hays at Horwich always so helpful!
Molly at the Horwich Branch was extremely professional and helpful in booking our holiday to Tenerife. Made sure I was happy with everything and the hotel and location were just what we wanted.
Thanks Molly
31 juli 2026
Antwoord van Hays Travel - Horwich
Thank you for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thank you Mollie
Booking our holiday was a really good…experience
Booking our holiday was a really good experience our travel agent was so helpful and spent a great deal of time just to find exactly what we would like. It’s always a great experience in our local travel agency the staff are so friendly, helpful and have a lot of patience and experience to offer.
28 juli 2026
Antwoord van Hays Travel - Horwich
Thank you for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thank you Mollie
Antwoord van Hays Travel - Horwich
Thank you for your feedback, it is always a pleasure to book your holidays, we hope you are looking forward to them.
Thank you Emma
Great service from the Horwich branch…
Great service from the Horwich branch can’t thank them enough
25 juli 2026
Antwoord van Hays Travel - Horwich
Thank you so much for your lovely feedback, I hope you are looking forward to your trip.
Thank you Emma
Excellent service as usual
17 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to this trip. Thankyou Mollie
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure and I hope you are looking forward to your holiday. Thankyou Janet
Lovely,helpful staff,received the best…
Lovely,helpful staff,received the best low prices
21 juli 2026
Antwoord van Hays Travel - Horwich
Thank you for your lovely feedback, it is always a pleasure to book your holidays. Thank you Emma
Highly recommended!
Our first experience of booking with Hays Travel, and it definitely won't be our last - Janet's customer service was exceptional, her experience and advise invaluable in helping us to sort our first cruise - highly recommended!
12 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and I hope you are looking forward to your holiday. Thankyou Janet
Hays Travel Review
As always the staff at hays travel were amazing and sorted my holiday to Australia out for me even though it wasn’t easy sorting flights for the best price and the best times but they managed as usual
5 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are looking forward to your holiday. Thankyou Janet
Friendly knowledgeable staff
Friendly knowledgeable staff. Helped us book our first Cruise.
11 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Janet
German cruise - sadly these days with only two 'ff's efficiency demonstrated when having…
The efficiency demonstrated when having been told what I wanted. Straight to the best options for me.
7 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your cruise. Thankyou Emma
Great service got exactly what we asked…
Great service got exactly what we asked for, Janet was very efficient, and though. Knows what she's doing
11 juli 2026
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with me again. I hope you are looking forward to this holiday. Thankyou Janet
Antwoord van Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. Thankyou Janet
Antwoord van Hays Travel - Horwich
It was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet.
Antwoord van Hays Travel - Horwich
Thank your lovely feedback, it was lovely to meet you both, I hope you are looking forward to your holiday. Thank you Jill
Excellent service.
Excellent service.
Jill went above and beyond to make sure we had everything sorted for our cruise and stay. Certainly use HAYS again.
21 juni 2026
Antwoord van Hays Travel - Horwich
Thank you so much for taking the time to leave a review and for the lovely feedback. It was lovely to meet you both and it was a pleasure to book your holiday. Thank you Jill
Excellent customer service
Excellent customer service. It took a long time over the telephone communicating with Vista but your representative Janet was professional, patient and efficient. Very satisfied customer and looking forward to our trip to Japan.
27 juni 2026
Antwoord van Hays Travel - Horwich
Thank you so much for your lovely feedback, it was a pleasure to book your holiday, I hope you are looking forward to it. Thank you Janet
Friendly knowledgeable staff with…
Friendly knowledgeable staff with patience to make changes.
26 juni 2026
Antwoord van Hays Travel - Horwich
Thank you for your lovely feedback, I hope you are looking forward to your holiday. Thank you Emma
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