Hays Travel - Inverness Reviews 

966
TrustScore 5 uit 5

4,9

13 Ingles St, IV1 1HN Inverness, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 13 Ingles St, IV1 1HN, Inverness, Verenigd Koninkrijk

  • 01463 897 880

4,9

Uitstekend

TrustScore 5 uit 5

966 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(966)

119.953 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Went into look at holidays and came out…

Went into look at holidays and came out with a Holiday for next year. Samantha was very helpful and knowledgeable. Will book again later in the year for this winter. We have used Hays Travel this last few years and no issues. Always Helpful

10 juni 2026
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Antwoord van Hays Travel - Inverness

Evelyn,

We are so pleased to hear you had such a positive experience and found our team helpful and knowledgeable. We truly appreciate your continued loyalty and look forward to assisting you with your winter holiday plans!

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

Easy process helpful friendly staff.

Easy process helpful friendly staff.

1 juni 2026
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Antwoord van Hays Travel - Inverness

Andy Forsyth,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our process easy and our staff helpful and friendly.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

The girls at hays travel are always…

The girls at hays travel are always very pleasant and helpful

10 juni 2026
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Antwoord van Hays Travel - Inverness

Andrew,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team members were pleasant and helpful. We appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

Fiona was more than helpful

Fiona was more than helpful

Pleasant and informative

And she has a good sense of humour

9 juni 2026
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Antwoord van Hays Travel - Inverness

Stevie Barr,

Thank you for your wonderful feedback! We are so pleased to hear that our colleague was helpful, informative, and had a good sense of humor.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

Fantastic service from hays staff as…

Fantastic service from hays staff as usual 🙂

30 mei 2026
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Antwoord van Hays Travel - Inverness

Marion ,

Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently experience fantastic service from our team. We truly appreciate your kind words.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

Great customer service from Elana

Great customer service from Elana. Knowledgeable and efficient and all done very quickly

5 juni 2026
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Antwoord van Hays Travel - Inverness

Fiona,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was knowledgeable and efficient, and that everything was handled quickly for you.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

Staff are always helpful and very…

Staff are always helpful and very knowledgeable - booking a holiday is very easy.

6 juni 2026
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Antwoord van Hays Travel - Inverness

Phyllis,

Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and knowledgeable, making your holiday booking easy.

Kind Regards
Hays Travel Inverness

Beoordeeld met 4 van de 5 sterren

It was an easy and quick way of booking…

It was an easy and quick way of booking my flight without the stress of navigating a booking system. The member of staff that served me was very friendly and efficient.

29 mei 2026
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Antwoord van Hays Travel - Inverness

Florence,

Thank you for your lovely feedback! We are so pleased to hear that booking your flight was an easy and stress-free experience for you. We appreciate your kind words.

Kind Regards
Hays Travel Inverness

Beoordeeld met 5 van de 5 sterren

First time Cruisers

We went in to ask about Cruising as we have never tried it before.
Fiona was very helpful and knowledgeable, without being pushy.
We ended up booking an Adriatic Cruise.

31 mei 2026
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Antwoord van Hays Travel - Inverness

Mr Ian Mcdonald,

We're so glad we could assist you in finding your first cruise! We hope you have an amazing time on your Adriatic adventure. Thank you for sharing your positive experience.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly efficient staff always use to book my flights

1 juni 2026
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Antwoord van Hays Travel - Inverness

Carrie Shepherd,

Nice to see you again! We had wondered where you had been :) Nadia x

Beoordeeld met 5 van de 5 sterren

Our assistant Mia was excellent

Our assistant Mia was excellent, very efficient on computer, and whole visit was a joy, booked and ready to go😂😂

31 mei 2026
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Antwoord van Hays Travel - Inverness

Irene Pearson,

We're so glad to hear your visit was a joy and that everything was booked smoothly! Thank you for your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

The staff at Inverness branch were…

The staff at Inverness branch were polite and helpful especially Maya made the hole experience easier for me, I'm very pleased with the service.

21 mei 2026
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Antwoord van Hays Travel - Inverness

Irv,

We are so glad our team provided such a positive experience for you. Thank you for your kind words!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Excellent service from Fiona Hays Travel Inverness

Excellent service from Fiona. She was patient and helpful in finding us the perfect holiday in Porto.
I would definitely recommend Hays Travel.

28 mei 2026
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Antwoord van Hays Travel - Inverness

Rosemary Nicol,

Thank you for your wonderful review! We are so pleased we could help you find your perfect holiday.

Kind Regards
Hays Travel

Beoordeeld met 4 van de 5 sterren

Staff

The helpfullness of the staff

28 mei 2026
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Antwoord van Hays Travel - Inverness

Angus,

We appreciate your kind words about our helpful staff. Thank you for your feedback!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Friendly, helpful and knowledgeable staff

I recently booked flights and had a great experience from start to finish. Elana was friendly, knowledgeable and incredibly patient as she compared my flight options and prices. Communication was excellent throughout, and everything was explained clearly.
The booking process was smooth and stress-free, and I felt confident knowing all the details were taken care of.
I can’t wait for my holiday! Thank you! 🤩 ✈️ 🇨🇦 🇺🇸

24 mei 2026
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Antwoord van Hays Travel - Inverness

Hello Toots :) Thank you for the lovely review, Elana x

Beoordeeld met 5 van de 5 sterren

Pleasant

Pleasant, efficient, helpful service.

24 mei 2026
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Antwoord van Hays Travel - Inverness

Morag,
We appreciate your kind words. We are so glad you had a positive experience with us. Team Inverness

Beoordeeld met 5 van de 5 sterren

Maya could not have done anymore to…

Maya could not have done anymore to help me find my holiday it took a fair bit of ground work to get a holiday with all my requests. Lovely friendly manor pleasant & knowledgeable about where I was asking. Anyway holiday booked & looking forward to booking with Hay’s travel again in the future. Definitely recommend. Maya & Erin both helpful excellent company representatives

21 mei 2026
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Antwoord van Hays Travel - Inverness

We are so pleased to hear that our team was able to help you find your perfect holiday. We appreciate your kind words and look forward to assisting you again! Team Inverness

Beoordeeld met 5 van de 5 sterren

top notch

great experienced and professional agent, Elana

13 mei 2026
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Antwoord van Hays Travel - Inverness

We are so glad you had a great experienc. Team Inverness

Beoordeeld met 5 van de 5 sterren

Excellent service

Fiona the assistant manager was excellent and friendly.
I use hays for most of my holidays and I find them reliable and great service.

3 mei 2026
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Antwoord van Hays Travel - Inverness

Thank you for your kind words. We are so pleased to hear you consistently receive great service and find us reliable. Team Inverness

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