Hays Travel - Inverness Reviews 

967
TrustScore 5 uit 5

4,9

13 Ingles St, IV1 1HN Inverness, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 13 Ingles St, IV1 1HN, Inverness, Verenigd Koninkrijk

  • 01463 897 880

4,9

Uitstekend

TrustScore 5 uit 5

967 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(967)

121.406 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Ease of booking

Nadia was helpful, professional and make us very welcome. Booking was completed promptly and any questions we had were handled with ease.

1 februari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your booking was completed promptly and professionally.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Erin was an excellent help

Erin was an excellent help. We were looking for a bespoke holiday and she has worked it all out!

31 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate your generous five-star review! We are so happy to hear that she was able to create the bespoke holiday you wanted.

Hays Travel

Beoordeeld met 5 van de 5 sterren
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Antwoord van Hays Travel - Inverness

We're happy to hear that we provided an efficient experience. Thank you for your positive feedback; we appreciate it.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Good service

The staff were very helpful and guided me through the booking quickly and efficiently

29 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to share your experience. We're so happy to hear our staff were helpful and efficient during your booking.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Nadia was fantastic and went through…

Nadia was fantastic and went through all the options for us with various days, flights and times etc for our holiday. Booked our first family holiday with Nadia and hays last year and she was the only person we were going to come back and see for our holiday this year.

19 januari 2026
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Antwoord van Hays Travel - Inverness

We're happy to hear that you had a fantastic experience and that we could assist you in planning your family holidays. Thank you for your continued trust in our services!

Hays Travel

Beoordeeld met 5 van de 5 sterren

Nice atmosphere friendly informative

Nice atmosphere friendly informative
Helpful nothing left unanswered.
Offered advice we didn’t think of.
Elana was young but extremely well informed and didn’t put us under any pressure.. would definitely go back to her again. First time cruiser’s…🥳

27 januari 2026
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Antwoord van Hays Travel - Inverness

We're happy to hear that you found our atmosphere pleasant and our team helpful! We appreciate your feedback regarding the advice offered and that you felt no pressure. We hope you enjoy your first cruise!

Hays Travel

Beoordeeld met 5 van de 5 sterren

Norwegion fjiord cruise

The agent was very helpful when we asked about a cruise to the norwegion fjiords and we could not fault her in anyway

26 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that our service was helpful during your cruise enquiry.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Erin was so helpful and very patient, we were there for about 2 hours, and managed to book a holiday.

24 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to leave us a review. We're so happy to hear that you found our team member helpful and patient while booking your holiday.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Staff were friendly

Staff were friendly , attentive and patient as we were indecisive on location but we got a Holley holiday booked and would definitely book with Hays again

25 januari 2026
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Antwoord van Hays Travel - Inverness

We're happy to hear that our staff were friendly, attentive, and patient while you were deciding on your holiday. We appreciate your booking with us and look forward to helping you again!

Hays Travel

Beoordeeld met 5 van de 5 sterren

Erin was very helpful and friendly

Erin was very helpful and friendly, helped me find what I was looking for.

Also helped me to look at another holiday we may take.

Hays staff have always been lovely and I have booked several holidays through them

25 januari 2026
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Antwoord van Hays Travel - Inverness

We're so happy to hear that you find our team lovely and helpful. It's great to know we could assist you in finding your holiday and exploring future plans.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Thialand in on route

Hays travel make easy your plans great service from Fiona in Inverness
This is the second time I have travelled with hays & both times have been really successful
Tia

25 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking a moment to share your kind words. We're happy to hear that you received great service and that your trips were successful!

Hays Travel

Beoordeeld met 5 van de 5 sterren

WE ALWAYS BOOK ARE HOLIDAYS WITH HAYS…

WE ALWAYS BOOK ARE HOLIDAYS WITH HAYS TRAVEL THE GIRLS IN THE INVERNESS BRANCH ARE SO LOVELY WE COULDNT WISH FOR MORE ALWAYS READY TO HELP WHEN WE NEED THEM

24 januari 2026
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Antwoord van Hays Travel - Inverness

We are so happy to hear that you consistently have a positive experience with our team in Inverness. Thank you for your kind words, we appreciate it.

Hays Travel

Beoordeeld met 3 van de 5 sterren

My experience with Hays travel has been…

My experience with Hays travel has been good so far. The staff are tentative when in the premises mentioning when I was waiting that someone would be with me shortly. Did not feel ignored.

17 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you sharing your experience. We're glad to hear that our team made you feel acknowledged and attended to during your visit. Thank you for your feedback.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Excellent service from pleasant young…

Excellent service from pleasant young woman who went out of her way to explain everything to me.

14 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you received excellent service.

Hays Travel

Beoordeeld met 5 van de 5 sterren

From start to finish the service…

From start to finish the service received from both Erin and Samantha was excellent. Will definitely be booking more holidays at Hays Travel Inverness.

22 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate your kind review! We are so happy to hear that you received excellent service and we look forward to assisting you with future holidays.

Hays Travel

Beoordeeld met 5 van de 5 sterren

We just thoroughly enjoyed our visit to…

We just thoroughly enjoyed our visit to Hays. We met Erin and she helped us all the way through our holiday booking.

18 januari 2026
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Antwoord van Hays Travel - Inverness

We're happy to hear that you enjoyed your visit to Hays. It's great to know that we could help you with your holiday booking. Thanks for your feedback.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Very helpful and great service as…

Very helpful and great service as normal always go out there way to get you what you want

18 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate your kind words! We are so happy to hear that you find our service helpful and that we meet your needs consistently.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Our travel agent was lovely

Our travel agent was lovely, very patient and gave us all the information we needed. We ended up booking 2 holidays with the great deals we were offered. Would definitely recommend Hays Travel.

11 januari 2026
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Antwoord van Hays Travel - Inverness

We appreciate you taking the time to leave us such a great review. We are so glad that our agent was helpful and that you were able to book two holidays with us.

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