Hays Travel - Ipswich Reviews 

This is my first trip to the USA and Hays made the booking process very easy and understandable.
I am very happy with the friendly help I received and the overall cost of the trip was very reasonable.

Very welcoming by Ellie who made the whole experience of choices and booking my solo cruise holiday easy. She was very thorough with information and detailed all that was required by the cruise company and myself. I would absolutely recommend Hays as a travel agency to book your holiday with.

I had an excellent experience with Hays Travel. The staff were friendly, professional, and very knowledgeable, taking the time to understand what I was looking for and offering me great options within my budget. Everything was explained clearly, from booking to travel details, which made the whole process stress-free. Communication was prompt, and they were always happy to answer my questions. I really appreciated the personal touch and the care they put into making sure my holiday was exactly what I wanted. Highly recommend Hays Travel for their outstanding service!

Holly in the Ipswich branches was very professional in the way she looked after our needs she explained everything to us nothing seemed to be too much trouble.

When I book holidays abroad I always go to Hays . I find Tiffany and Hollie very helpful and I get very good advice from them both

Very helpful staff who know how to treat customers well.
Thank you

Booked 2nd cruise and were very helpful nothing is too much trouble for them . Lovely staff and a credit to hays .

Tiffany was very helpful, understood any questions that I had and when I come in for my next holiday I will becoming to Hays .
A big thanks to Hays

We have one word to describe how we feel now we have returned from our holiday......Sad !
We asked for small boutique hotel, pref private beach, local bars and restaurants within walking distance and not suitable for children, what we got was a large complex with approx 600 rooms /villas and very much suited to the family market, there were lots of children there. the comlplex had restaurants and pools and there was no local bars and restaurants outside the complex so we were stuck there ! There were only 2 restaurants suited to us, I'm sure if our children were still young they would have like to be there but our criteria was quite specific and we got the opposite of what we asked for. We spoke to some staff members there and the rep and when we said what we were expecting they appeared as surprised as we were that this is where we were sent. I have no idea how this has happened I initially thought it was a mistake ! We are really disappointed

We went to Hays Travel for information regarding booking a cruise Sophie was extremely helpful and very knowledgeable no pressure at all we went back a couple of days later to book and she was very patient in answering all our queries.
Would recommend.

Could not have been more helpful. Really went out of their way

Really pleased with the service received in your Ipswich branch and would certainly us again.

Great customer service,very helpful, the lady who helped us knew exactly what we were looking for and made it a very enjoyable experience looking for a holiday. As we had just popped in on the off chance and had no idea really what we were looking for

They were extremely friendly and helpful best experience i have had so far from a travel agent . Hollie who dealt with everything was amazing . I have recommended hays travel to everyone I know .

Tel contact from the adviser.

Helpful in offering options in place, method and cost.

We couldn't have had a better experience! Hollie was brilliant when booking our trip to Vietnam & Cambodia, she put together a fantastic schedule, was very helpful and communicative, and booked it all at a very reasonable price for us. We would definitely book with Hays again.

The whole experience from the moment I entered until I left was wonderful the person who dealt with me was friendly helpful knowledgeable and very professional.

I walked into your high street outlet in Ipswich and was welcomed straight away by Sophie who searched the options for a location we have not been to before.

Hollie was very pleasant and helpful in helping us put together a holiday for next year which was not otherwise provided by any of the recognised companies including the flights and incidental transfers