WE have always booked our holidays with Hays Travel and every time they have been brilliant from start to finish , Cloe booked us for our Disney land Paris holiday this time, Holly last time and Miche... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff at our local Jarrow branch are always friendly ,polite and helpful.Leslie did our booking this time and as usual was very helpful.This is why we always return to book holidays with them
Michelle always up and above to meet our needs with a friendly attitude and strives to get us the best deal and holiday which suits us, we wouldn’t go anywhere else to book our holidays.
Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
29 Bede Precinct, NE32 3LW, Jarrow, Verenigd Koninkrijk
- 0191 4835550
4,9
Uitstekend
951 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Jarrow
Thankyou we hope you have a lovely holiday
Great service at Jarrow HaysMichelle was so patient and got us what…
Michelle was so patient and got us what we wanted we have always been satisfied with the service we receive and all the staff are lovely
22 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for your lovely review - Michelle xx
Excellent service
All staff knowledgeable and helpful and always find us the holiday we want. Would highly recommend.
24 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for your lovely review! Chloe xx
Lovely service great advice given
20 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much Lisa for leaving me a lovley review! Much appreciated! HOLLIE X
Fantastic service as always
Fantastic service as always. Very helpful and professional 👌
27 februari 2026
Antwoord van Hays Travel - Jarrow
Ah thank you so much Ian i really appreciate this! Michelle :-)
Member of staff we dealt with was so…
Member of staff we dealt with was so helpful and informative. She gave us loads of useful information and helped us to decide and book our holiday.
17 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for this lovely review! Im so glad i was able to help you with your holiday plans. Michelle :-)
Rising star ruby is a gem
We went to hays to book a holiday that we had found on the tui app, they price matched, and did everything for us, including assistance.
She said she was just an apprentice, but she was very patient, very personable and very professional.
I will be booking with hays for my long haul holiday in September
18 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for such a wonderful review! Ruby xx
Staff go the extra mile
We went in to discuss the optional extras on board out trip in May, and we were asked if there was anything else that Michelle could do for us. She went the extra mile and helped us book a trip we were just thinking about for next year and hadn’t realised that it was selling out fast, so thank you again Michelle for everything that you have done for us, you have been so supportive to old biddies.
18 februari 2026
Antwoord van Hays Travel - Jarrow
Ah its so lovely to see you both, Glad i was able to help you both again with your Cruise plans! Michelle xx
The Best Local Travel Agent
The staff at Hays travel in Jarrow are outstanding at their jobs. Nothing is ever too much trouble and they go above and beyond too source a holiday especially tailored to your wants and needs. Friendly and very knowledgeable finding exactly what holiday suits your budget.
Lesley the manager is outstanding and her assistant manager Alison is fantastic too. I would always recommend Hays travel especially the Jarrow branch x
10 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you Lesley for the wonderful review ! We really appreciate it :-) Lesley and Michelle xx
Always book with hays travel jarrow…
Always book with hays travel jarrow staff are amazibg
11 februari 2026
Antwoord van Hays Travel - Jarrow
Always love to see you Joan and have a chat! Thank you for booking with me again - Michelle xx
Went into shop all the girls cheerful…
Went into shop all the girls cheerful willing to help.
Showed what I would like for my trip to Nashville within 30ms all booked up from the lovely lady Lesley Jarrow branch
11 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much Julie for your lovely review! Lesley xx
Excellent customer experience
Excellent customer experience. Very helpful and knowledgeable.
Confident my holiday is going to be amazing .
27 januari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for leaving me this wonderful review! Lesley xx
Amazing experience at hays Jarrow
Amazing experience at hays Jarrow, very good customer service and ruby met all of our requirements for our holiday!
30 januari 2026
Antwoord van Hays Travel - Jarrow
Thankyou for this wonderful review - Ruby :)
Ruby was fantastic!
Ruby was fantastic!! found us the ideal holiday that fitted in with everything i needed
6 februari 2026
Antwoord van Hays Travel - Jarrow
Thankyou so much for this wonderful review!! - Ruby :)
Antwoord van Hays Travel - Jarrow
Thankyou for your lovely comment. Thanks Ruby
A good experience
Hollie was very patient and helpful and booked us what we think will be a lovely holiday
1 februari 2026
Antwoord van Hays Travel - Jarrow
Thank you much for your lovely review, Hollie xx
Antwoord van Hays Travel - Jarrow
Thankyou for this wonderful review. Thanks Ruby
As always so easy to book with Stacey…
As always so easy to book with Stacey everything clearly explained and stress free compared to booking online with tui directly.
31 januari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for this fab review i really appreciate it - Hollie
Very help full and went out of her way…
Very help full and went out of her way to get the holiday that we wanted
31 januari 2026
Antwoord van Hays Travel - Jarrow
Thank you so much for your wonderful review - Lesley xx
Online v Hayes
Initially looked to book holiday online, you were able to price match the quote I received....so by using Hayes it took all the stress and worry out of the equation.
24 januari 2026
Antwoord van Hays Travel - Jarrow
Thanks for the review Peter - Glad we were able to help and match your online quote - Stacey
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.