I have used this branch for so many years and I can highly recommend the staff for their knowledge and friendliness. Nothing is ever a problem for them ! No rush or fuss! It’s my one stop place to... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff at Hayes Travel, Jesmond, are so helpful, friendly and attentive. Nothing was a bother for them. I’ll definitely be booking with them more often.
Bedrijf heeft geantwoord
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Toon meer
Bedrijf heeft geantwoord
Really good customer service. Quick to respond , polite and friendly Can always trust and will be using again . Thank you !
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
16 Acorn Road, NE2 2DJ, Jesmond, Verenigd Koninkrijk
- 0191 2812345
4,9
Uitstekend
458 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service
Fantastic service, Attention to detail and great customer service by Andrea from start to finish.
11 augustus 2026
Antwoord van Hays Travel - Jesmond
Thank you for the lovely feedback! We’re thrilled to hear Andrea looked after you so well from start to finish.
Hayes Travel
The staff at Hayes Travel, Jesmond, are so helpful, friendly and attentive.
Nothing was a bother for them. I’ll definitely be booking with them more often.
3 augustus 2026
Antwoord van Hays Travel - Jesmond
Thank you for your wonderful feedback! We are so pleased to hear that our staff were helpful, friendly, and attentive. We look forward to assisting you with your future bookings :)
Excellent service as usual
11 augustus 2026
Antwoord van Hays Travel - Jesmond
Thanks so much! We really appreciate your support and look forward to helping with your next trip
Walked in as a customer and left as a friend !
I have used this branch for so many years and I can highly recommend the staff for their knowledge and friendliness.
Nothing is ever a problem for them !
No rush or fuss!
It’s my one stop place to go when booking a holiday, foreign currency etc
4 augustus 2026
Antwoord van Hays Travel - Jesmond
Thank you so much for your wonderful review! We are delighted to hear that you consistently have such a positive experience with our team. We truly appreciate your loyalty and kind words.
Antwoord van Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Really good customer service
Really good customer service. Quick to respond , polite and friendly
Can always trust and will be using again .
Thank you !
7 augustus 2026
Antwoord van Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Antwoord van Hays Travel - Jesmond
Thank you for the lovely review, we hope you have a great holiday - Team Jesmond
Always a great experience when
Always a great experience when
Visiting Amanda and the team at Jesmond
30 juli 2026
Antwoord van Hays Travel - Jesmond
Its always a pleasure to help you with your lovely travel plans . See you again soon. Thanks Amanda :)
Always a lovely experience visiting Hays
Consultant was charming and really helpful. When I wanted to change my hotel booking they were patient and understanding, too.
30 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you for your wonderful review! We're so pleased to hear that our consultant was charming and helpful. We understand that plans can change, and we're glad they were patient and understanding when you wanted to change your hotel booking. We appreciate your kind words. Thank you Amanda
Excellent customer service from Amanda…
Excellent customer service from Amanda at the Jesmond branch
6 augustus 2026
Antwoord van Hays Travel - Jesmond
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent customer service from us thanks Amanda :)
As always the service we get from hays…
As always the service we get from hays travel jesmond is second to none.
28 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you so much for your kind words. It is always a pleasure helping you with all your travel plans. Thanks Amanda :)
Great people and help in getting the booking done efficiently.
Friendly service and good staff
19 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you very much for your kind words. Its always a pleasure helping you and your lovely family . You are all going to have a great time . Thanks again Amanda and team Jesmond :)
Chloe was great
Chloe was great. Very patient with our needs and helped us find the right holiday.
17 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your travel plans. Thanks Chloe :)
Antwoord van Hays Travel - Jesmond
Thank you for your kind words! We appreciate your support and look forward to helping you with your future travels :)
Amanda is an absolute star
Amanda is an absolute star. Sorted out the entire trip in one visit from my vague idea to completed booking. Brilliant.
12 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you for taking the time to share such a lovely review . It's always a pleasure to help you with your lovely travel plans. Thanks Amanda :)
Great service from Amanda
Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an excellent exchange rate on euros. I keep returning to Hays because I'm really happy with the certainty that everything is is taken care of & I can relax & just look forward to my holiday.
7 juli 2026
Antwoord van Hays Travel - Jesmond
Thank you so much for your lovely comments. Its always a pleasure to help you with your travel plans Amanda :)
A friendly and very informative…
A friendly and very informative conversation, all aspects of requirements/ needs/ wishes were covered and well explained. Very efficient and professional. Cruise successfully booked
30 juni 2026
Antwoord van Hays Travel - Jesmond
Thank you for your kind words it was a pleasure helping you with your lovely cruise plans. Your going to have a great time Thanks Amanda :)
Antwoord van Hays Travel - Jesmond
Thank you so much for your review! Thanks amanda
It’s always a pleasure coming into your…
It’s always a pleasure coming into your Jesmond branch to book a holiday. Chloe, your branches newest recruit is definitely keeping up the high standards. See you soon to pick up our tickets.
25 juni 2026
Very friendly staff .
Very friendly staff .
Staff willing to help with all details and helpful advice and always with a smile .
26 juni 2026
Antwoord van Hays Travel - Jesmond
Thank you for your kind words its always a pleasure to assist you with your lovely travel plans. Thanks Amanda :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.