Hays Travel - Jo Nelson Reviews 

Quick response to messages, sorted very quickly and available when I have any questions. Used Jo Nelson before, brilliant service. Had a problem whilst in Florida and she sorted it for us very quickly

Easy and quick booking process, all questions answered.

What an absolute joy booking a holiday with Jo was, saw an offer on one of her posts and thought what a great deal. Messaged Jo with my enquiry and it was all dealt with so quickly and professionally, that literally an hour later, I made a second booking! No spending hours online searching for the perfect break, or having to travel into a store. I have booked online before, but never directly with a consultant. Jo was able to answer all my questions and queries straight away and offer ideas and suggestions re. flight times etc. I would not hesitate to use Jo again and am already thinking of booking a third!

Jo is always knowledgeable and helpful.
Nothing is too much trouble and she takes away the stress of booking a holiday.

Great service. Jo was so helpful in booking our trips, finishing the best deal and listening to the requirements we wanted for our holiday

Customer service is second to none. Jo and the team cannot do enough for you. Would highly recommend

Our agent was absolutely fantastic 🤩 with her services finding me and my partner our 2 holidays. We were very fussy with our demands but that didn't faze her she came back with even better results

It's so easy to book with Jo, she always responds to messages and keeps you updated. I always get a good deal and feel safe when booking as I know I won't have any issues.

Prompt replies, honest recommendations. Ease of booking

Excellent, friendly service from Jo again. Always very helpful and efficient. I like being able to book holidays from my home and its great to know that I can message Jo at any time if I need to. I would 100% recommend booking your holiday with Jo.

Jo books all of our holidays and city breaks for us. Always gives us a choice of excellent hotels with the best prices. 4 Holidays booked with Jo for this year and 1 for next year. Very professional. Thank you....

Great experience answered any questions we have very easy booking!

Jo’s personalised friendly service made the whole booking experience a breeze. She went over and above to answer our questions and never made us feel like we were inconveniencing her by asking.

Jo explained everything extremely well. We were able to talk to her over the phone about the booking which is important to us. She was very reassuring and gave a personal insight into the journey, the ship, timings etc. Without her guidance and personal contact, we may not have gone ahead with the booking. Thank you, Jo.

Always responded quickly to any queries or questions

Jo liaised between our group of 10 to book our special 60th birthday Caribbean cruise. She was friendly, efficient and dealt with all of our various questions and knew what she was talking about.

Jo was very helpful and professional. She answered all my questions and was able to provide an efficient service. Offering support if any futher assistance would be needed.

Thank you 😊

Jo is amazing, we book most of ours holidays via Jo!

Such an easy and enjoyable experience, the travel consultant was friendly, knowledgeable and efficient.

Would highly recommend and will definitely speak to Jo about any future travels.

Jo Nelson is amazing and I can’t thank her enough for being patient with me and all my requests for holiday searches. She always does her best for us and I appreciate all she does.