Hays Travel - Kelly Richardson Reviews 

24
TrustScore 4.5 uit 5

4,6

Personal Travel Consultant Kelly Richardson, SR3 2DQ Sunderland, NE (England), GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kelly was incredible at attending to all my questions and different quotes. We found the perfect holiday but no seats on the flight together so we could be together as a family but Kelly sorted it and... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish the best experience booking a holiday, Kelly was patient listened to what we needed. And booked us the most fantastic holiday. Helpful in every way. Told us every stage of bookin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kelly Richardson is a credit to Hays Travel. Booked 2 holidays with her now and i wouldn't go anywhere else thanks kelly 5 star customer service 😀

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Service. Kelly helped organise our honeymoon to Malta with ease and professionalism. She gave 100% commitment to finding us the perfect hotel, location and flights with friendly, warm and sk... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Personal Travel Consultant Kelly Richardson, SR3 2DQ, Sunderland, NE (England), Verenigd Koninkrijk

  • 01915439607

4,6

Uitstekend

TrustScore 4.5 uit 5

24 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(24)

127.122 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kelly was incredible at attending to…

Kelly was incredible at attending to all my questions and different quotes. We found the perfect holiday but no seats on the flight together so we could be together as a family but Kelly sorted it and got us all sat together! We look forward to going and can’t wait to feedback on our stay! Thanks Kelly :)

19 augustus 2026
Beoordeeld met 5 van de 5 sterren

Kelly Richardson is a credit to Hays…

Kelly Richardson is a credit to Hays Travel. Booked 2 holidays with her now and i wouldn't go anywhere else thanks kelly 5 star customer service 😀

8 augustus 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you! It's my pleasure helping you get exactly what you want from your bookings.

Beoordeeld met 5 van de 5 sterren

Holiday booking.

From start to finish the best experience booking a holiday, Kelly was patient listened to what we needed. And booked us the most fantastic holiday. Helpful in every way. Told us every stage of booking. Even down to booking airport parking for us. Even printing off information (as I don't have a printer).
Will definitely use Kelly again.

29 juli 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thanks you! I hope you all have a wonderful time!!

Beoordeeld met 5 van de 5 sterren

Another holiday booked with Kelly and…

Another holiday booked with Kelly and yet again she went above and beyond to arrange the best dates and times available for us , all booked with outstanding professionalism and care .
Thankyou Kelly .

20 juni 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you for coming back to book again with me, I hope you both have a lovely time!

Beoordeeld met 5 van de 5 sterren

Kelly was really helpful

Kelly was really helpful, answered all queries no matter what time I messaged, would highly recommend and will definitely be using her service again

22 mei 2026
Review zonder uitnodiging
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you for your booking, I hope you have a lovely time!

Beoordeeld met 5 van de 5 sterren

Kelly was fantastic very helpful and…

Kelly was fantastic very helpful and responsive to my questions I had. Great service would highly recommend booking your holiday with her

12 mei 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thanks for booking! I hope you have a wonderful time.

Beoordeeld met 5 van de 5 sterren

I was kept upto date throughout my…

I was kept upto date throughout my booking. Kelly answered all my questions and if she couldn’t answer there and then she went away and got the answer for me

23 maart 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you for your booking, it's going to be amazing!

Beoordeeld met 5 van de 5 sterren

Kelly made everything nice and simple…

Kelly made everything nice and simple with it being a big group booking and needing lots of rooms.
Could not recommend Kelly enough a pleasure to have for your company

17 januari 2026
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thanks for returning and booking with me!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Asked for a quote on a holiday I’d seen online, was given all the information very quickly. Such an easy process to book the holiday.

2 november 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you for your booking! Hope you all have a wonderful time.

Beoordeeld met 5 van de 5 sterren

I recently booked my holiday through kelly

I recently booked my holiday through Kelly and I honestly couldn’t have asked for a better experience. She made the whole process super easy, listened to what I wanted, and came up with great options that fit both my budget and travel style. She was always quick to respond to my questions (and I had a lot!) and took all the stress out of planning. Everything ran smoothly, and I felt really well looked after from start to finish. I’ll definitely be going back to Kelly for my next trip! Thank you.

30 augustus 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you Pauline, it was a pleasure to help you book your holiday, I hope you all have a fantastic time :)

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service. Kelly helped organise our honeymoon to Malta with ease and professionalism. She gave 100% commitment to finding us the perfect hotel, location and flights with friendly, warm and skilled manner. We are more than happy and could not rate their service highly enough ⭐️⭐️⭐️⭐️⭐️

9 augustus 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you Louise! I hope your honeymoon is everything you wished for and more, and you both have the most amazing time in Malta!

Beoordeeld met 5 van de 5 sterren

Kelly - a delight

Kelly, was polite and straight to the point. She made some suggestions which were gladly accepted. She was professional and listened to what I wanted, I’ll definitely be booking with Kelly again

23 juli 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you it was my pleasure! I hope you both have an amazing time

Beoordeeld met 5 van de 5 sterren

Helpful and friendly

Kelly was very helpful and friendly whilst booking our holiday.

21 juli 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thank you for the feedback Catherine, much appreciated, I hope you enjoy your time away!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, quick, efficient service-kept informed at every step, thanks

3 juli 2025
Logo Hays Travel - Kelly Richardson

Antwoord van Hays Travel - Kelly Richardson

Thanks for the feedback Wendy it was a pleasure to help with your booking, I hope you all have a wonderful time! Can't wait to here all about it!

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