Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Toon meer
Bedrijf heeft geantwoord
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I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Toon meer
Bedrijf heeft geantwoord
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Toon meer
Bedrijf heeft geantwoord
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
52 High Street, BS31 1DX, Keynsham, Verenigd Koninkrijk
- 01174055609
4,9
Uitstekend
1K reviews
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Easy to book and knowledgeable staff
Easy to book and knowledgeable staff. Thank you Imogen and Jesse (Keynsham) for all your help and reassurance.
30 juni 2026
Antwoord van Hays Travel - Keynsham
Hi Mrs Russ,
Jessie and I are so pleased to hear our team made everything easy for you and provided such great help and reassurance. Thank you for your kind words! Any further questions, always reach out :)
Kind Regards
Imogen and Jessie
Nothing to much trouble for staff go…
Nothing to much trouble for staff go out of their way to get what we want
20 juni 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovey review! Always a pleasure to book your holidays for you. Best Wishes Immy
Ellie was friendly efficient and…
Ellie was friendly efficient and knowlegable new exactly what to do and answered all questions the only downside was the air conditioning was not on
23 juni 2026
Antwoord van Hays Travel - Keynsham
Ian,
We're so glad you had a positive experience with our team member! We appreciate your feedback about the air conditioning.
Kind Regards
Ellie
The assistant was extremely helpful and…
The assistant was extremely helpful and I didn’t feel at all rushed in making my decision
24 juni 2026
Antwoord van Hays Travel - Keynsham
Victoria,
We're so glad our team provided excellent assistance. We appreciate your kind words! i look forward to organising any future holidays for you.
Kind Regards
Helen
Such a lovely welcome
Such a lovely welcome. When we walked in to keynsham.Jess was so helpful, explained and worked everything for us, as booking a cruise for 4 of us would gave have been confusing, but Jess did everything for us. Thank you so much.
10 juni 2026
Antwoord van Hays Travel - Keynsham
Jenny,
We're so pleased to hear about your positive experience with us. Thank you for sharing your kind words; we truly appreciate it!
Kind Regards
Jess.
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review, I am so pleased you are going to Japan! - Ellie
Excellent service
Excellent service, professional knowledgeable and really pleasant staff
13 juni 2026
Antwoord van Hays Travel - Keynsham
Thank you for your very kind review. It was a pleasure to book your trip. Best Wishes Immy.
A warm smile when went into shop
A warm smile when went into shop. Staff were very friendly and helpful. Was able to book my cruise on dates wanted. All was explained to me about holiday plus what else I needed like travel insurance. Had a point out of holiday. Great service and will continue to use Hays.
3 juni 2026
Antwoord van Hays Travel - Keynsham
Hi Tracy,
Thank you for your kind review, I really appreciate it. I'm so glad we got your cruise and everything else sorted for you!
Best Wishes,
Elle
customer services was very good…
customer services was very good excellent cannot faught anything
7 juni 2026
Antwoord van Hays Travel - Keynsham
We're happy to hear you had a great experience with us.
Kind Regards
Helen
The agent we saw was very pleasant
The agent we saw was very pleasant, and did everything she could to book our holidays, so no problems etc. A pleasure to go to the store instead of booking on the Internet.
29 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! I am so pleased you were happy with the service provided! Best Wishes Imogen
Antwoord van Hays Travel - Keynsham
Thank you for your kind review, Elle
Once again booked via our local Hays…
Once again booked via our local Hays travel in keynsham. We’re always met with a smile and professionalism, totally supported in our choice of holiday. The staff are all so friendly and full of advice and knowledge. So Thanks again!
3 juni 2026
Antwoord van Hays Travel - Keynsham
Ahh what a lovely review. Thank you Jayne
First Cruise
Brilliant, Jayne was so helpful and fully understood our needs, I’d have no worries about booking a holiday again with Hays
2 juni 2026
Antwoord van Hays Travel - Keynsham
Lovely to get your 1st cruise booked with your family. Many Thanks Jayne
They listened to what we wanted
They listened to what we wanted . Very helpful staff. Rachael was extremely helpful as always.
1 juni 2026
Antwoord van Hays Travel - Keynsham
Thank you for your kind review, many thanks, Rachael
Ellie was fantastic really helpful and…
Ellie was fantastic really helpful and so patient for our group booking
31 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for taking the time to give me this great review. Ellie
We have dealt with Jess on many…
We have dealt with Jess on many occasions and have always had fantastic service, always giving us great advice, prices and honesty.
Wouldn't go anywhere else.
31 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! It is always such a pleasure to book your trips. Best Wishes Jessie
I seen Rachel in your keynsham office
I seen Rachel in your keynsham office. Very helpful. I said what I would like the hotel I had used before. She found it and we booked it straight away
30 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your very kind review. It was a pleasure to book your trip. Thank you Rachael.
Helped find the holiday and hotel…
Help find the holiday and hotel we were looking for and gave advice on place's to visit when there.
23 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your kind review - Ellie
Greece
We came in to book a holiday the lady sorry can not remember her name very pretty lady with blonde curler hair.she recommended going to Greece so she sorted out everything for us both .so very helpful exelant customer service very polite and went the extra mile to find us a 5 star all inclusive holiday .we are going the 10th of June. So thank u so much. very excited for are holiday x.
21 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! It was a pleasure to arrange your holiday for you! I am sure you will have a wonderful time! Best Wishes Jessie
Always very helpful & patient
Always very helpful & patient, never rushed & always happy to help
28 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review. Always a pleasure to book your holidays. Best Wishes Ellie
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