Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Toon meer
Bedrijf heeft geantwoord
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I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Toon meer
Bedrijf heeft geantwoord
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Toon meer
Bedrijf heeft geantwoord
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
52 High Street, BS31 1DX, Keynsham, Verenigd Koninkrijk
- 01174055609
4,9
Uitstekend
1K reviews
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I contacted Hayes Travel Keynsham…
I contacted Hayes Travel Keynsham several times in May, 2026. I wanted to book a two centre trip over Christmas and New Year 2026/2027.
The service was always cheerful, patient and knowledgeable.
Thank you.
Marie
30 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure to book your holiday! Thank you, Elle
we were able to sort 2 holidays Racheal…
we were able to sort 2 holidays Racheal was there to advise she sorted everything thanks
6 mei 2026
Antwoord van Hays Travel - Keynsham
We're happy to hear that we could assist you in planning your holidays. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
Rachael
Antwoord van Hays Travel - Keynsham
Thank you for your 5 star review. Best Wishes Ellie
We went to keynsham to book a last…
We went to keynsham to book a last minute cheaper holiday and also a cruise for 2008.As before we were advised by Rachael who was excellent with great knowledge.
3 mei 2026
Antwoord van Hays Travel - Keynsham
Simon,
We're happy to hear that you had such a positive experience while booking your holidays. We appreciate your kind words regarding the advice you received; it is great to know it helped you.
Kind Regards
Rachael
Antwoord van Hays Travel - Keynsham
Thank you for your kind review :) - Ellie
First abroad family holiday
This was our first ever holiday with our family of 17 years, we were nervous as we didnt have a clue what to do, what a great travel agents this branch is the staff were so nice and friendly made us feel so relaxed and they did everything so well got it all booked for us a cruise for 5 is so hard online but they made the process so easy thank you so much
1 mei 2026
Antwoord van Hays Travel - Keynsham
Thank you for your 5* review, we hope you have a great time on Arvia
Staff very helpful in getting me the…
Staff very helpful in getting me the best possible flight charge. Clearly explained everything regarding passports etc.
30 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review!
Making holiday plans a reality
Efficient friendly staff member Ellie
City break easily sorted
Checked we were happy with hotel location and facilities
Checked flight times gave us maximum holiday time
Recommend Hays Travel and Ellie
30 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review, it was a pleasure booking your next trip! - Ellie :)
Brilliant service
We went in to pre-book a cruise for 2028. We required the extra options regarding disabled cruising; the evac chair, the adapted cabin etc. The pre-booking system was new, but Ellie took time to discuss our needs, understood our wants and dealt with us and the P&O system in a calm, professional manner. We appreciated her time and knowledge and have a cruise booking confirmed. Brilliant service.
30 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! It was a pleasure to book your cruise, I'm so pleased we got the cabin for you! :) - Ellie
Antwoord van Hays Travel - Keynsham
Thank you so much for your lovely review!
Friendly and professional
As always the staff were friendly and professional. We were dealt with by the Manager, Jayne, who used here personal knowledge to advise us and enable us to choose something suitable for our requirements.
19 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to book your holiday!
Antwoord van Hays Travel - Keynsham
Thank you for your kind review.
Friendly helpful good value for money…
Friendly helpful good value for money on our holiday they helped us book. Took the stress out of finding something online.
9 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your kind review.
Very helpful
Very helpful, professional service from start to finish.
Got exactly the holiday I was searching for.
13 april 2026
Antwoord van Hays Travel - Keynsham
Neil,
We are so happy we could provide professional service and help you find the exact holiday you were searching for. Thank you for your review!
Regards
Helen
Really friendly helpful staff made…
Really friendly helpful staff made booking the holiday a simple pleasant experience
4 april 2026
Antwoord van Hays Travel - Keynsham
Mrs. Anne Thorn,
We appreciate you taking the time to leave us such a fantastic review! We're so happy that our team made booking your holiday simple and pleasant.
Regards
Jessie
Hays Travel
The staff at Keynsham Branch is what…
The staff at Keynsham Branch is what makes Hays extra special..
Nothing too much trouble and always a smile..
Have used Hays before to book flights to Vietnam .This time a package holiday abroad .one thing sticks out to me is they never pressure you to go above budget .
Rachel booked our holiday and she was great .
Hopeing to get to Canada in July so will be back to book flights because we know we can trust them
13 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! It is always a pleasure to book your flights and arrange holidays for you. I am sure you will have a wonderful time. And we look forward to arranging your Canada flights in the future. Best Wishes Rachael
…pleasant easy experience. 3 bookings at once not easy but sorted in great manner.
Jessie took in her stride 3 different bookings at the same time.she seemed to enjoy what she was doing rather than it being a chore. Still few issues ref assistance and taxis. Trusting her as said she will sort it
11 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for review Garry. I am glad that we got your family holiday sorted, I am sure you will all have a lovely time. Closer to your holiday date as was booked in advanced we will be able to add on assistance and can add on the transfer I quoted at anytime. If you have any more queries please don't hesitate to contact us. Best Wishes Jessie
Helen was very patient and…
Helen was very patient and knowledgeable, she made sure our holiday was exactly what we wanted
11 april 2026
Antwoord van Hays Travel - Keynsham
Thank you for your very kind review to was a pleasure to book your trip. Thanks Helen.
Very Very helpful and patient good…
Very Very helpful and patient good advice been with them before, first class, well done.
8 april 2026
Antwoord van Hays Travel - Keynsham
Thank you Keith for your lovely review! It was a pleasure to book your cruise. - Best Wishes, Elle
Bargain Break
We saw a bargain trip to Turkey in the window, and was greeted by warm welcome by a very helpful young lady who answered all our questions, she quickly sorted all the necessary paperwork, and our holiday was booked.
8 april 2026
Antwoord van Hays Travel - Keynsham
We're so happy to hear that you received a warm welcome and helpful service when booking your trip to Turkey. Thank you for sharing your positive experience with us.
Kind regards
Hays Travel
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