Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Toon meer
Bedrijf heeft geantwoord
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I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Toon meer
Bedrijf heeft geantwoord
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Toon meer
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Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
52 High Street, BS31 1DX, Keynsham, Verenigd Koninkrijk
- 01174055609
4,9
Uitstekend
1K reviews
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Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Ellie
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Ellie
Antwoord van Hays Travel - Keynsham
Thank you for your lovely feedback. Best Regards Helen
Positive experience
The consultant Rachel was helpful and informative so I was happy with my first visit to Hays travel
13 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Rachael
Late deal
The staff were really helpful and friendly with plenty of knowledge to help us find exactly what we wanted when booking a very last minute holiday
13 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely feedback! Best Wishes Jessie
Nice friendly and very helpful staff.
14 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Rachael
All staff very friendly,we where delt…
All staff very friendly,we where delt with by Rachael who took here time to advise and explain and book a holiday.
6 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Rachael
Excellent customer service
Excellent customer service, informative, attentive and helpful, whilst totally unpushy. Our needs were anticipated and suitable suggestions made by Ellie. When it came to actually making a booking, the service was superb. Follow-up questions have been dealt with really well and we are totally confident with our choice of holiday.
5 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Ellie
we think your reps are very…
we think your reps are very knowledgable and they re always polite and helpful
9 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely feedback! Best Wishes Rachael
We have booked many holidays at your…
We have booked many holidays at your Branch in Keysham all ways great service & helpful
3 maart 2026
Antwoord van Hays Travel - Keynsham
Always a pleasure to book your trips. Best Wishes Jessie
Antwoord van Hays Travel - Keynsham
Thank you for your lovely feedback! Best Wishes Immy
Very helpful and polite
Very helpful and polite, gave me all the information I required and was able to book it with confidence.
7 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you so much for your kind review. It was a pleasure to book your trip. Thanks Rachael
visit to Hayes and we… booked a cruise to the Canary
It was our second visit to Hayes and we went back because Jessica was very helpful the first time and we said if we decided to book we would go back to see her lovely girl. I’m very helpful.
8 maart 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure to book your cruise for you. I am sure you will have a lovely time! Best Wishes Jessie
Extremely helpful staff going beyond to…
Extremely helpful staff going beyond to get you the best holiday. Would never go anywhere else. Jayne was brilliant. Thankyou
26 februari 2026
Antwoord van Hays Travel - Keynsham
Great to get you 2 more cruises booked. Thanks Jayne
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review! - Ellie :)
Our holiday booking.
After booking a holiday with Hays Travel last year we decided to book again with them this
Year---
Our agent Jayne was extremely helpful and efficient -the cruise we chose was checked for availability plus cabin chosen and all our questions answered within a very short time.
We are now on a count down for our holiday.
24 februari 2026
Antwoord van Hays Travel - Keynsham
Thank you for your lovely review, I hope you have a wonderful holiday! Regards, Jayne
Excellent team at Keynsham
Excellent team at Keynsham. Staff are helpful, knowledgeable and friendly. Nothing is too much trouble and they will always check things and get back to you promptly.
22 februari 2026
Antwoord van Hays Travel - Keynsham
We appreciate you sharing your experience with our team! It's great to hear that our staff were helpful, knowledgeable, and friendly. We look forward to booking your next getaway!
Keynsham, Hays Travel
I booked a Virgin Cruise through Hays a…
I booked a Virgin Cruise through Hays a couple of years ago and were so impressed with the service that we didn’t hesitate to return for this summer’s holiday.
Ellie and Jessie were fantastic, they took the time to understand what we wanted and helped us find and book the perfect trip for our family. The whole process was smooth, professional and genuinely enjoyable from start to finish.
A brilliant team delivering excellent service and will definitely be booking with them again very soon!
28 februari 2026
Antwoord van Hays Travel - Keynsham
Thank you so much for your lovely review, it was a pleasure booking this for you :) Many thanks, Ellie and Jessie
Antwoord van Hays Travel - Keynsham
Thanks so much for your lovely review! So glad I was able to find you a brilliant deal! Thanks Rachael
Really happy with the holiday and…
Really happy with the holiday and assistance in the store.
Rachel was very helpful, knowledgeable and patient. We will definitely be booking all of our holidays via Rachel moving forward.
23 februari 2026
Antwoord van Hays Travel - Keynsham
Thank you for your very kind review. Looking forward to booking your next trip. Best Wishes
Rachael.
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