This is our local travel agent, excellent friendly staff, knowledgeable, and a desire to ensure that everything goes as smoothly as possible. NOTHING is any problem, and we highly recommend 👌
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Toon meer
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Was seen to promptly. The young lady who booked my holiday was very polite. All the girls in the Killingworth branch are very welcoming and there's never any rush. Just an overall nice experience
Bedrijf heeft geantwoord
We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Verenigd Koninkrijk
- 0191 5438419
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Being a first time cruiser on the Marella explorer 2
Being a first time cruiser me and my wife found the staff very knowledgeable and helpful and set up the hays money card for me as well which I feel is a great way of using your foreign currency abroad just like using your cards at home .
I know if I have any questions or problems, I can go straight into the store and speak to Julie or Stephanie and they would sort out my problems if I had any.
Had such a lovely cruise we have booked up again for next year bring it on
16 april 2026
Antwoord van Hays Travel - Killingworth
We're delighted you found our team knowledgeable and helpful for your first cruise! It's great to hear that the money card will be useful for you. We are pleased you enjoyed your cruise so much that you have booked again for next year. Lynsey
Very good service from the team
Very good service from the team at Killingworth! The staff member (Stephanie) was very knowledgable with my partner and I for helping us plan and book our honeymoon to Disneyworld Florida!
23 april 2026
Antwoord van Hays Travel - Killingworth
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that you found our team helpful in planning your honeymoon! Stephanie
Hays service second to none
I have used hays for a number of years. Pleasant efficient staff most helpful. Don’t even bother looking for holidays anywhere else
27 maart 2026
Antwoord van Hays Travel - Killingworth
We appreciate your continued trust in us for your holiday bookings over the years. It's great to hear our team is helpful and efficient for you. Tia :)
Antwoord van Hays Travel - Killingworth
Hi Brian, thank you so much for the lovely review! :)
Fast and efficient service great…
Fast and efficient service great communication with all staff
21 april 2026
Antwoord van Hays Travel - Killingworth
We appreciate you taking the time to leave us such a wonderful review! We are so glad our team provided efficient service and communication.
Patient & professional
I wasn't sure where we wanted to go, I just knew where we didn't want to go. We wanted an early morning flight, preferably a weekend but not essential, somewhere hot & sunny. Julie took her time exploring all the options that were available, different airlines, hotels and locations. She was patient & extremely knowledgeable about various locations & we eventually settled on a 4* all inclusive in Ibiza
21 april 2026
Antwoord van Hays Travel - Killingworth
We're happy to hear that you had such a positive experience. Thank you for the review :) Julie
Antwoord van Hays Travel - Killingworth
Hi Susan, thank you so much for booking with us and for such a lovely review :)
Heather was very polite and chatty and…
Heather was very polite and chatty and booked our holiday fast and efficient
18 april 2026
Antwoord van Hays Travel - Killingworth
Hi Hazel, thank you so much for booking with us and for such a lovely review :)
Efficient as always
I wanted to check on a holiday I had looked at on line.
Stephanie quickly found all the information and was able to complete the booking for me.
I prefer to book with Hays as I know from experience they will always deal with any problems that may arise afterwards
16 april 2026
Antwoord van Hays Travel - Killingworth
We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience and that our team was able to help you with your booking. We value your continued trust in us. Stephanie :)
We went in with the idea of one…
We went in with the idea of one destination but due to dates etc it wasn't to be. Heather was so patient and suggested other destinations for us to consider. We returned the next day, holiday booked, seats booked and we can't thank Heather enough. She answered all of our questions and always had a smile on her face. Thank you Heather, you made us feel so comfortable while deciding on a new destination.
13 april 2026
Antwoord van Hays Travel - Killingworth
Hi Terence, thank you so much for such a lovely review! I'm glad that you felt comfortable throughout the process - Heather :)
Antwoord van Hays Travel - Killingworth
Thank you so much ! Lynsey
As per usual whenever we book a…
As per usual whenever we book a holiday with Linley,we get the best service and knowledge we can get.
11 april 2026
Antwoord van Hays Travel - Killingworth
Thank you so much for leaving you review - Lynsey
We booked with Stephanie who bless her…
We booked with Stephanie who bless her spent 2 hours finding exactly what we were looking for. Great service highly recommend.
11 april 2026
Antwoord van Hays Travel - Killingworth
Thank you so much for your kind review! it was a pleasure to help you find your family holiday :) Stephanie
It was a relaxed atmosphere in a…
It was a relaxed atmosphere in a friendly environment. Julie was very patient with us and made sure we were clear about everything before we booked. She explained everything clearly for us.
9 april 2026
Antwoord van Hays Travel - Killingworth
Denis ,
We're happy to hear that you felt relaxed and found the environment friendly. I enjoy booking holidays and glad we ensured clarity and patience during your booking process. Julie
Kind regards
Hays Travel Hastings
2026 Holidays! 🌞😎
Hi! Once again we have booked our summer and winter holidays with Hays! I wouldn't go anywhere else!
As things are at the moment with the war in Iran and the cost of fuel, i was a little hesitant to book anything!
However, I came into the Killingworth branch where we have booked our holidays for the last 3 years since we moved here! I was seen by Gemma who we have booked with before and she put my mind at ease! We talked through the situation at the moment and I decided to go ahead! Gemma is just lovely, as are all the girls! I booked 2 holidays, one for July n one for November! I will be paying monthly for the November holiday, at no extra cost, which is great!
Being the dinosaur I am, I have all my paperwork printed off for me, and calls when my tickets are ready for collection! 😄
I also have a Hays travel card which is great and accepted wherever we go, and I always take euros with me too which I get when I collect my tickets!
I cannot fault the friendly help and guidance I always get from the girls in Hays and want to say another big thank you for your help this time! 😃
See you all again soon Erica 🌞😎
2 april 2026
Antwoord van Hays Travel - Killingworth
I am so happy that you entrust us time and again to book your holidays, as always it is our absolute pleasure. I appreciate your continued trust, especially given current global uncertainties. It's great to know that I was able provide you with the reassurance and helpful guidance you needed, and that you value our services such as monthly payments and printed documents. Team Killingworth appreciate your very kind words!
Have a wonderful holiday and thank you once again for your lovely feedback :)
Gemma
Excellent service to book hotel and…
Excellent service to book hotel and flight
Excellent currency exchange rates
3 april 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Killingworth
Thank you so much for your kind review! thank stephanie
Great Service.
Great Service.
Booked holiday with hubby for a week away in April to Benidorm, Sharon was most helpful in looking for good deals, also priced matched the holiday saving us some money.
31 maart 2026
Antwoord van Hays Travel - Killingworth
We appreciate your review! We're so happy to hear that we could find you a great deal for your holiday. Thanks Sharon
Really helpful looking for a holiday ……
Really helpful looking for a holiday … Julie was Amazing .. really relaxed and took time to find out what sort of holiday we were looking for .
30 maart 2026
Antwoord van Hays Travel - Killingworth
We appreciate your kind words. i am so happy to hear that i could assist you in finding the holiday you were looking for and that you felt relaxed. Julie
Great Service
Another holiday booked and sorted with the usual professionalism Hays always give.
19 maart 2026
Antwoord van Hays Travel - Killingworth
We appreciate you taking the time to leave us such a wonderful review! Thank you. Sharon
Ali was very efficient and polite…
Ali was very efficient and polite whilst making our booking
29 maart 2026
Antwoord van Hays Travel - Killingworth
Thank you for leaving a lovely review, Hope you have a lovely holiday Ali :)
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