Hays Travel - Kings Lynn Reviews 

430
TrustScore 5 uit 5

4,9

3 Broad Street, The Vancouver Quarter, PE30 1DT King's Lynn, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Helen was fantastic ! we phoned up as couldn’t get into store but organised our next years Holiday for us with her usual and brilliant efficiency. An absolute credit to your company along with her te... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helen at the King's Lynn Hays Travel branch was absolutely brilliant and booked us the perfect first cruise to the Norwegian Fjords for me and my family. She took care of everything including sorting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Zoey was efficient and listened to our requests , booked yesterday and just arrived at our hotel so far so good. Excellent service thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly welcome, from start to finish a very happy experience. Professional with humour. Will certainly be back to book all of our future vacations with Hays. Thank you to Helen for managing to find... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 3 Broad Street, The Vancouver Quarter, PE30 1DT, King's Lynn, England, Verenigd Koninkrijk

  • 01553887545

4,9

Uitstekend

TrustScore 5 uit 5

430 reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(430)

123.037 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great staff very helpful spent time…

Great staff very helpful spent time explaining everything all round brilliant

28 juli 2025
Logo Hays Travel - Kings Lynn

Antwoord van Hays Travel - Kings Lynn

Thank you for the kind review. We are glad we were able to help you with your holiday!

Kind Regards,
Daniel

Beoordeeld met 5 van de 5 sterren

Went out of her way to find us our…

Went out of her way to find us our holiday, even when each hotel we pick seemed to be unavailable, she just kept searching for another that suited our needs, very helpful, looking forward to our holiday, thank you Tamzin.

4 augustus 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you for your kind review, i am so glad we managed to get your holiday sorted in the end! I hope you have an amazing time!

Tamzin :)

Beoordeeld met 5 van de 5 sterren

Always helpful.

Have used Hays before. Always helpful staff. Take time to go through options, and pricing.

31 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Thanks for the lovely review! We are glad that we found everything you wanted. Have a wonderful time :)
Kind Regards
Kia

Beoordeeld met 4 van de 5 sterren

staff

Very helpful and polite staff even when the price I had on TUI app was cheaper than in store they managed to price match although at this time seems a problem getting full access to all features on tui app maybe that's not Hays problem but it is inconvenient

27 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Stephen
Thank you for your kind words, you are correct that it is a TUI issue on the app so unfortunately not something we are able to resolve, we have alerted TUI to the issue so we will keep our fingers crossed!
Kind regards
Helen

Beoordeeld met 5 van de 5 sterren

Very good service. This is the first time we have used…

This is the first time we have used Hays Travel and would certainly do so again. We like to support independent companies.
We were dealt with promptly and courteously. Dan has a very pleasant manner. He made helpful suggestions and answered our questions thoroughly.
We feel very satisfied with what we have booked and look forward to our holiday.
Thank you.

26 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you so much for your kind words, It was a pleasure to book with you and I am glad we have booked you a fantastic trip

Kind Regards,
Daniel

Beoordeeld met 5 van de 5 sterren

The agent I spoke to was very friendly…

The agent I spoke to was very friendly and explained quite clearly whatever I wanted to know. He is also dealing with my relatives in Canada, I think he is also going to help me with our travel insurance

25 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you so much for your positive words. We are very pleased that we were able to find the right cruise for you!
Kind Regards,
Daniel

Beoordeeld met 5 van de 5 sterren

The manager Helen was exceptional with…

The manager Helen was exceptional with her nowledge and offered us other options for our cruise. She made very sure we got what we wanted. Left after booking feeling we had the right cruise for us

23 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you so much for your lovely words. We are glad we could find you exactly what you was after and that you left felling very pleased with everything overall :)
Kind Regards
Kia

Beoordeeld met 5 van de 5 sterren

Friendly helpful

Friendly helpful. And polite agent

10 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Everyll,

Thank you for your kind words, we really appreciate you review!

Kind regards,
Zoe

Beoordeeld met 5 van de 5 sterren

We like to book with hays travel

We like to book with hays travel, they are very friendly and helpful, nothing is to much trouble, would not go anywhere else.

9 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Margaret,

Thank you for the fantastic review! We really appreciate your feedback and are always happy to help!

Many Thanks,
Daniel

Beoordeeld met 5 van de 5 sterren

Helen from the kings lynn branch was…

Helen from the kings lynn branch was absolutely brilliant.

Unsure of the destination but Helen with her knowledge and experience soon found the perfect hoilday. Very helpful excellent knowledge in the industry and all round an amazing service.

9 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Sam
Thank you for your kind words, I am so pleased we were able to find you exactly what you were after, I can't wait to hear all about it.
Kind regards
Helen

Beoordeeld met 5 van de 5 sterren

Dan was excellant!

Dan was very friendly, helpful & answered our questions promptly.
Communication has been good with regards to a query we had after making the booking.

We will not hesitate to book through Hays in the future, will recommend to friends & family.

8 juli 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you for taking the time to review us, I am so glad you were pleased with the service you received, I will pass your kind words on to Dan!
Kind regards,
Zoe

Beoordeeld met 5 van de 5 sterren

Tamzin was great

Tamzin was great at communicating with me. She took her time with me changing my mind until we found the perfect holiday for us as a family.

29 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you for your kind words! I will be sure to pass this on to Tamzin. I am so glad we could find you your perfect holiday !
Kind regards,
Zoe

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - Kings Lynn

Antwoord van Hays Travel - Kings Lynn

Thank you for your review, we are so happy that Zoe gave you the best level of help to get your holiday sorted!
Kind Regards
Kia

Beoordeeld met 5 van de 5 sterren

The patience and perseverance in getting the job done!

The patience and perseverance of the staff in the office was outstanding!
Full-filling my requirements turned out to be a tough order, BUT they achieved it, where another Travel Agent flatly refused!
So
Thank you very much.

24 juni 2025
Logo Hays Travel - Kings Lynn

Antwoord van Hays Travel - Kings Lynn

Thank you so much so the kind words, we really appreciate them! We are so happy we got there in the end to secure the perfect flights for you, hope you have a wonderful time at the party :)
Kind Regards
Kia

Beoordeeld met 5 van de 5 sterren

The depth of knowledge and genuine…

The depth of knowledge and genuine desire to meet our needs (an Alaskan cruise) gave me confidence that we had chosen the right travel agent. It was clear that thought was being given to what suited us best even when we had left the premises. I felt valued as a customer and the final price was better than I had seen on the internet.

21 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you so much for your kind words! We are all glad we managed to find you exactly what you was after especially at a lower final price. We hope you have a wonderful time and we can't wait to hear all about it when you get back :)
Kind Regards
Kia

Beoordeeld met 5 van de 5 sterren

First Class

Zoe,was very patient,friendly,and delt with all my many questions and even when I had to change dates after booking that morning nothing was too much troubleThis is not the first time I have booked with Hayes travel and all the staff have always been excellent.

7 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Anita
Thank you for taking the time to review us, I am so glad you were pleased with the service you received, I will pass your kind words on to Zoe, if you need anything more we will be here to help.
Thank you again
Helen

Beoordeeld met 5 van de 5 sterren

Served by Helen

Served by Helen, who made the whole experience easy and enjoyable. She was very knowledgeable but also took the time to quickly investigate any questions that we had. We walked away fully excited, knowing we have secured the holiday we had envisaged. Would highly recommend the store to friends.

8 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Lee
Thank you for your kind words, I am so pleased we were able to find exactly what you were looking for. I look forward to hearing all about it.
Many thanks
Helen

Beoordeeld met 5 van de 5 sterren

Tamsin could not of done anything more…

Tamsin could not of done anything more to help us, she took the time to listen to what we needed, spent alot of time searching and eventually found what we needed, sent the emails to us and in turn we came in and booked it

5 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Hi Ian, Thank you so much for the positive feedback. I will pass this over to Tamzin as she will be pleased especially being able to find you exactly what you was after!
Many Thanks
Kia :)

Beoordeeld met 5 van de 5 sterren

Helen was so helpful

Helen was so helpful. We knew which cruise we wanted but had several questions that she was able to help us with. We didn’t feel rushed, she spent a lot of time going through everything very thoroughly.

3 juni 2025
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Antwoord van Hays Travel - Kings Lynn

Thank you to much for your kind words. It was my pleasure to be able to make sure we were able to book your cruise and get you exactly what you were after. I can't wait to hear all about it.
Kind regards
Helen

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