Once again brilliant care, advice and support. This time we spoke with Emma and Joanne, both were so friendly and helpful. The knowledge and commitment of staff at this branch is amazing. 11/10 fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My holiday was sorted very efficiantly .and as expected .and the person who sorted holiday answered any query which i had.I have booked many holidays with hayes travel over a number of years. And i h... Toon meer
The lady we spoke with was very professional, she listened to what I wanted from my holiday and came through with a very good deal of which I am very satisfied, I have booked with Hayes Travel many ti... Toon meer
Bedrijf heeft geantwoord
Helpful, efficient, exactly what we wanted, everything taken into account such as seats etc. very good service
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX, Leeds, Verenigd Koninkrijk
- 0113 8272010
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Emma was really helpful with booking…
Emma was really helpful with booking the trip to New York for my daughter and her mum , I am sure it will be a amazing birthday present, Emma gave me loads of information and was excellent throughout
Thanks Rob
26 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Rob
Thank you for the fab review - it's much appreciated. If I can help with anything else, please let me know
Emma
Customer Service
Where do I start.This shop is just so amazing to go into.Nothing is too much trouble always guaranteed first class service.Dame Irene should be proud of this location I always leave happy and content plus another holiday booked.Feel free to try the service they offer, you will not be disappointed 😊
26 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Tim
Thank you so much for your wonderful review! We are thrilled to hear that you consistently have such a positive experience with us. We truly appreciate your kind words and look forward to helping you with many more holidays!
Joanne
2027 hols.
Always a pleasure to visit Hays. Jo and her team are brilliant. Rachael was very helpful and knowledgeable. Plus a great sense of humour.
31 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Frank
Thank you for your wonderful review! We are so pleased to hear you enjoy popping in to branch to see us. Rachel was delighted when she read your comments!
Ifyou need anything else, please let us know
Jo
We have booked
We have booked. Many cruises and Joanne in Crossgates is very knowledgeable and helpful
28 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Gary
Thank you for your fantastic 5-star review! I really appreciate it
Joanne
Great service and Jo was exceptional…
Great service and Jo was exceptional knowledgeable, would highly recommend, excellent company
24 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thank you for your kind words - I really appreciate it
Joanne
Rachel was very helpful and patient
Rachel was very helpful and patient. Always get informative friendly spot on service when dealing with Hays
28 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Paul,
Thank you for your fab feedback! It was a pleasure helping you with your holiday plans. If you need anything else, please let me know
Rachel
Antwoord van Hays Travel - Leeds Crossgate
Hi David
Thank you so much for your kind words. Anything else you need, please let me know
Rachel
Emma - fantastic knowledge
Emma, took the time to listen to what we wanted, although we did change our mind and then when back to our original choice.
She was professional and polite all the way through our booking, making sure we were aware of everything we had requested, our first choice cabin wasn't available so she discussed our next best option.
She really did know what she was talking about.
19 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Diane
Thanks so much for your wonderful review! I really appreciate it. If you need anything else, just give me a shout
Emma
The assistance we were given by Emma at…
The assistance we were given by Emma at Hays at the Cross Gates Leeds centre. Could not have been more helpful. Thank you Emma!!
16 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Mrs Golding
Thank you so much for such a lovely review - I do really appreciate it
Emma
Antwoord van Hays Travel - Leeds Crossgate
Hi Sharon
Thank you for the great review :-)
Rachel
Antwoord van Hays Travel - Leeds Crossgate
Thanks for the 5 star review :-)
Holly
Advisor went out of her way to help us
Advisor went out of her way to help us. Nothing was too much trouble.
21 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thanks so much for the lovely review - I really appreciate it
Joanne
Five star friendly and helpful
Staff in Hays Travel Crossgates are extremely helpful, friendly and knowledgeable.
Holly found the holiday I wanted, and everything was explained and booked efficiently. She is a joy to do business with!
Holly and Jo also gave me useful information for a trip I'm researching for next year.
Five star service ✨️✨️✨️✨️✨️
20 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Hi Lynne
As always it's lovely to see you and help with your holidays. Give me a shout if you need anything else.
Holly
Antwoord van Hays Travel - Leeds Crossgate
Thanks for your kind words - it's much appreciated
Joanne
Antwoord van Hays Travel - Leeds Crossgate
Thanks so much for booking with us once again - and for the great review. i really appreciate it
Joanne
Emma always makes us feel welcomed and…
Emma always makes us feel welcomed and finds us a great holiday we only ever book our holidays with you we always get the best.Thankyou.
15 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thank you so much for such a lovely review - I always enjoy helping you with your holiday plans
Emma
Very knowledgeable and helpful staff…
Very knowledgeable and helpful staff with a lot of experience on where to go and what to see and do.
8 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thanks for booking with us once again - I hope you have a lovely time
Rachel
Booking my holiday
Joanne was really helpful very friendly sorted my holiday and got a good price I’m always happy with hays they do everything for you
6 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thank you so much for booking with us again - we really appreciate you coming back to us. If you need anything else, please let me know
Joanne
Booked another holiday
Booked another holiday, this time with Holly she was very helpful & knowledgeable. Very efficient within her role, nothing is too much trouble. Overall I have booked many holidays in branch and all the staff are lovely & very accommodating.
14 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thank you for the great review, and for booking with us again.
If you do need anything else, please just give me a shout
Holly
Helpful to first time cruisers
We have never cruised before but the staff were very knowledgeable regarding the different Cruise lines and also the cabin location. They also price matched a deal we had found elsewhere.
14 juli 2026
Antwoord van Hays Travel - Leeds Crossgate
Thank toy for booking your first cruise with us - I am sure you will have more questions, so please do not hesitate to contact us
Joanne
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