Hays Travel - Leeds Crossgate Reviews 

The lady's at Hayes travel are great, really friendly and helpful too. We found the holiday we wanted and Charlotte found us the very best deal and at a good price too. Thank you Charlotte for looking after us again.

I recently enquired in my local Hayes Travel shop ( Crossgates Leeds) about a cruise holiday. We have not cruised before and the advice help and assistance we received from Charlotte and Joanne was first rate . We have now booked our holiday and would highly recommend them to anyone wanting to book their holiday (and I found it much better having an actual person to speak to than someone online )

Patient helpful and friendly staff

Very helpful staff, got me a perfect holiday to suite me.

The travel agent was very informative

Excellent service as always from the ladies at Cross Gates 👋 5 star service

Excellent, professional and friendly service provided form start to finish. Would highly recommend Cross Gates Branch.

Emma was extremely helpful, and kept us informed all the way through the booking process, she was patient , focused and friendly.

As always lovely friendly staff and very helpful Emma is an assest to the company nothing is every to much and always goes above and beyond that's our 3rd holiday booked this year and another one to follow and a cruise in 2027 great prices to and price match always helps

I called in regular to check on my HOLIDAY, your staff went that X mile to reasure me everything was running fine great staff a Crossgates leeds my Holidays will always be with HAYS TRAVEL THANK YOU MR KENNA

All the staff in Hayes Travel Crossgates Leeds 15 help me and my family out with lovely holidays and wont book anywhere else . 100% service .

Emma is brilliant, her attention to my requests were second to none, the follow up calls to hotels, communication with myself have made booking my holiday completely stress free.

All the staff are really helpful

Emma and the rest of the team at Crossgates branch are always friendly, professional and super efficient at what they do. They are an absolute credit to your company.
She booked my holiday yesterday, answered lots of enquires I had and I came out of there feeling very satisfied with the service.

Thank you
Sue Clarke

The lady was really helpful

I was a bit worried as I was booking a cruise for the first time but the experience was absolutely brilliant. The member of staff was really good with us, she sort all aspects of the booking and told us she would be in touch with any changes. She also did our transfers and insurance. Also telling us they offer a good deal on foreign currency.

Hays Travel in Crossgates LS15, the staff there are one special group of individuals we have booked multiple trips from this branch and to a person each and every one of these agents are welcoming helpful and very knowledgeable. Always a pleasure to walk in this welcoming branch.

Jo had just got back from her own Holliday when I first made my enquiry , despite this she did everything , she could to secure me the Holliday I required . Even when I changed some of my requirements ( fairly substantial changes an additional person,different rooms and an additional day ) at the end of the initial request Jo came up with the solution to make sure my requirements were met.
My thanks to her

Emma and the team went above our expectations to help us to book our holiday. She explored all possible options for our more tailored Egypt trip, keeping us up to date along the way. She ensured all our criteria was met and liaised with colleagues to ensure we got the best option for our upcoming holiday.