Hays Travel - Leighton Johnston Reviews 

I contacted Leighton with a specific cruise that I had in mind after only just returning from a Fjords cruise. I wanted the same cabin on Iona that we had just come back from and Leighton was able to arrange this for me with no trouble at all. Leighton was really friendly and professional and shared his experiences of similar cruises when I expressed concerns around the bay of biscay and motion sickness. He even sent me a link of some travel bands that have previously worked for him which I was really grateful for. The booking process was really smooth and Leighton has taken charge of the car park too so that I don’t need to worry about booking this myself. I am really pleased with the service that I received and also recommended a friend who has also gone ahead and booked it too.

We came home from a cruise knowing that we wanted to book another cruise as we loved it that much. I was pointed in the direction of Leighton who I contacted and he swiftly replied with all of the information I needed. Within a couple of hours our cruise, cabin assignment and car park bookings were finalised and documentation emailed over to me.
He was super friendly, helpful and efficient and made the whole booking experience easy and stress free.
Thank you Leighton.

Leighton went out of his way to sort out my trip to Las Vegas. He returned my messages, morning,noon and night.
He even replied when he was out for dinner.
He worked tirelessly to get us the best deal possible and even sorted out lounge passes and upgrades.
I work in the customer service industry and have never had service like his before. A big thank you from us all.

Great service from Leighton, always book my holiday with him. Great value and service as always, Thank you!

Amazing service. Helped find exactly what I wanted for best price

Leighton was responsive and efficient in all communications when looking for a holiday. When I spoke about my mobility issues, he made sure to ask questions to ensure I was booking somewhere that could accommodate me while still allowing adventure so I wasn’t left out. I know he is there for any questions I may have in the future. Great service and one I’ll continue to use

Decided I wanted a more relaxing holiday towards the end of the year, and Leighton did all the hard work, plus sourcing a great hotel for me. Sorted in no time!

What a pleasure it was dealing with Leighton throughout my recent travel booking. He was extremely knowledgeable and no question was unanswered. I could msg or call him at any time for any questions I had. I will 100% book with Hays & the lovely Leighton for my next trip. Thank you again !

Leighton is amazing, very quick and efficient and competitive pricing!

Thank you

Leighton was extremely friendly and helpful, would book with him again

Leighton was very helpful and good to communicate with.

Booked my holiday for our family of 6 with Leighton. Complicated booking as I needed him to research hotels as my adult son is disabled & a wheelchair user.
Leighton organised everything from hotel, special assistance & transfers & he saved me so much stress. Our first full family holiday in 20 years so needed to be planned & perfect for my son’s needs.
Excellent service & communication. Best possible price too.
Thank you so much Leighton. So grateful 🙏

Leighton was absolutely incredible finding the right package for us.

Booked through Facebook for family holiday 2026, took advantage of the zero deposit offer. Leighton was very informative and quick to respond and made the whole process easy

Leighton was so helpful with lots of patience. He had a lovely warm attitude which made the holiday booking so easy and I would definitely use him again and recommend him.

Booked our family holiday with Leighton and can not praise him enough. Excellent communication throughout, managed to accommodate our specific requests and bring the holiday in on budget. Will definitely be booking with him again. Fast, professional and friendly service

Leighton replied quickly and found me a city break at a really good price.Very professional, friendly ,nothing was too much trouble

Brilliant service 👍
Would definitely use again

Booked my dream holiday with Leighton who made everything so easy and straightforward. Told him what we wanted and in less than 24 hours he had everything sorted and booked. Will certainly be booking all future holidays with him. Can't recommend enough

I asked Leighton about a holiday I was interested in. He was able to give me a little extra discount and was extremely helpful, he did everything for me. 100% I will be returning to Leighton to book my next holiday.