Hays Travel - Lucy Taylor Reviews 

Highly recommend Lucy for any holiday you wish to book, whether a city break or long haul jet away, she is the woman for the job. She takes everything into consideration and really puts herself out there to ensure you have a holiday to remember! Thank you so much Lucy xx

Lucy was really helpful told her what I wanted and she sorted everything for me really quickly nothing was too much trouble now all I've got to do is sit and relax and look forward to when I depart

I cannot recommend Lucy highly enough. From start to finish she went above and beyond to ensure I have the perfect holiday, flawlessly balancing luxury with value for money. Her attention to detail is second to none … she carefully listened to my specific requirements and tailored an itinerary which exceeds my expectations.
What truly sets Lucy apart is her dedication and commitment to delivering a seamless experience. She took the time to research every aspect of my trip ensuring no detail was overlooked. Her expertise and personalised approach made the entire booking process effortless.
If you’re looking for a travel agent who truly cares about your experience and goes the extra mile look no further than Lucy. I will definitely be using her services again.

I came to Lucy with a very loose brief and she pulled some brilliant suggestions out of the bag!! Very easy to work with, very professional and incredibly helpful! Can’t wait for our summer holiday to Croatia- thank you so much Lucy! Highly recommend!

This is my second time booking with Lucy, she goes above and beyond to find you the perfect holiday and will match anything you come across yourself. Quick turnaround, great advice, very pleased with the service and wouldn’t hesitate to use her again.

I told lucy what I would like, and she came back very quickly with a holiday i was happy with.

Lucy made my booking experience an absolute pleasure. She took all the stress away from me!

Not only did the travel agent look at lots of dates for me ,she was available after her working hours to help me with an enquires and made it the best booking experience I’ve ever had and considering we go on 4 holidays a year that says a lot ,she could not of been more helpful or knowledgeable

Thank you Lucy for all your support in booking a family trip. Lucy is professional, responsive and excellent to deal with. Best wishes,

Therese Barrett

This is our second holiday booked with lucy, she makes booking holidays so easy and quick and gives us nothing to worry about. Lucy puts every bit of effort in to make sure your holiday is amazing. We won't book with anyone else now 🌏🏖

Lucy was great, customer service was excellent. Gave me 3 options to choose from. Gave a good break down for each. This my 2nd holiday booking with Lucy

First of all, I'd love to thank you Lucy for helping us such a remarkable holiday package, you are amazing and so knowledgeable, and knew exactly how to help, you are kind and definitely was so easy to book through you, I will recommend you to people I know, and for future holidays, thank you again so much holiday of making memories booked x

Superb service, Nothing was too much effort for our agent, She clearly went through every detail necessary. Even went above and beyond to find small details and give great descriptions of where we are visiting.
Was a breeze to book our holiday!

Will 100% use again.

Lucy was very helpful and responded very quickly to our requests and queries. She found us exactly what we wanted. When we proceeded to book the process was very easy and efficient. We would definitely use her services again when looking for our next trip.

Lucy was brilliant nothing was too much trouble

Lucy can't do enough
Can't wait to go on our holiday to Costa Rica now ....

Knowledgable, helpful, ensured the holiday met our requirements

Fantastic service, Lucy was very helpful, friendly and fast at responding to any queries. So much easier than spending hours looking on the Internet.

Lucy is always really helpful, always happy to answer any questions and gives good advise on hotels, destinations etc and always more than willing to accommodate even out of hours for our booking. 100% recommend 👌