Kayleigh was patient, informative, and very efficient. Found me exactly what I wanted with a very pleasant attitude. Very easy booking...all done for me which was greatly appreciated having not trave... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Rhys from Hays Travel in Maidenhead was very good, knowledgeable, kind and patient. Looked at everything twice to make sure that I got everything I needed. He also applied a little discount as I've be... Toon meer
Bedrijf heeft geantwoord
Libby made choosing our holiday fun. Such a knowledgeable and helpful young lady. We will definitely use Hays again. Everyone in the shop are so helpful.
Bedrijf heeft geantwoord
We were looked after by Rachel and she could not have been more helpful, attentive, friendly and knowledgeable. Rachel is a fantastic asset for your business and we shall definitely be returning... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
77 High Street, SL6 1JX, Maidenhead, Verenigd Koninkrijk
- 01628878799
4,9
Uitstekend
439 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wonderful staff and so very helpful
I found all the staff helpful and friendly everytime I have been in the shop. They have sorted out my holiday for me and suggested things I might like as a single person travelling on their own. They are a great company to book a holiday with and I will certainly use them again and again.
23 november 2025
Antwoord van Hays Travel - Maidenhead
Good Afternoon Karen,
Thank you so much for taking your time to give me a lovely review. We are pleased to hear you found our service helpful & friendly and that you had a positive experience when booking your cruise's with us.
Kind Regards,
Rhys & Team Maidenhead
Just excellent service.
12 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Afternoon Julie,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service excellent when booking your winter sunshine holiday!
Kind Regards
Rachel & Team Maidenhead
Antwoord van Hays Travel - Maidenhead
Good Afternoon Maggie & Colin,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful & friendly and that you had a positive experience when booking your holiday to Majorca!
Kind Regards
Kay & Team Maidenhead
Great help and advice for a country in Croatia
Great help and advice for a country I wanted to visit but could not find anywhere suitable for our family to stay, that we liked. Kay in the Maidenhead store was very patient and helpful in our search. we now have a holiday booked that hopefully the family will enjoy.
10 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Morning Michelle,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service patient & helpful and that you had a positive experience when booking your holiday to Croatia!
Kind Regards,
Kay & Team Maidenhead
Outstanding service
Prompt, knowledgeable and friendly service, answering all our travel needs and organising just what we need. Great service.
9 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Morning Yvonne,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service helpful & friendly and that you had a positive experience when booking your holiday to Palermo!
Kind Regards
Kay & Team Maidenhead
Professional
Professional, customer oriented, provided several options and remained after closing time to ensure severely restricted availability booked.
Would recommend service provided.
Thanks
Rachel
8 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Afternoon Richard,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service professional & Customer orientated! :)
It is my pleasure.
Kind Regards
Rachel & Team Maidenhead
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable. Thank you Kay.
8 januari 2026
Antwoord van Hays Travel - Maidenhead
Hi Mrs Jones,
Thank you so much for your lovely review :)
I'm glad I was very helpful for you, it is always a pleasure!
Kind regards,
Kay & Team Maidenhead
Always a good service and professional…
Always a good service and professional as well as knowledgeable
7 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Evening Tracy,
Thank you very much for taking the time to write me a lovely review. I hope that you have a lovely holiday.
Kind Regards
Libby & Team Maidenhead
Maidenhead branch, Rachel fantastic
Rachel at the maidenhead branch was extremely responsive, professional and friendly. She was efficient and I would highly recommend her toanybody. Excellent service.
6 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Afternoon Jackie,
Thank you very much for taking the time to provide such a kind review. It was a pleasure assisting you with your holiday arrangements, and I am glad to hear that you found my service to be both professional and friendly.
Best regards,
Rachel & Team Maidenhead
Travel to and from cruise depot in USA
Everything arranged for our cruise. Return travel and hotel.
4 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Afternoon Mrs Scarr,
Thank you so much for taking your time to give me a lovely review. I am pleased to hear you found my service excellent when booking your winter sunshine holiday!
Kind Regards
Rachel & Team Maidenhead
All staff are very knowledgeable…
All staff are very knowledgeable about all products and very helpful and friendly,
Will always recommend
4 januari 2026
Antwoord van Hays Travel - Maidenhead
Good Morning Mr Callaway,
Thank you so much for leaving me such a lovely review, It was my pleasure to arrange your forthcoming cruise.
Kind Regards
Libby & Team Maidenhead
Professional service
Professional, efficient and friendly service. Quality travel insurance sorted in minutes; so much quicker than buying online. Thank you Hays Travel.
20 december 2025
Antwoord van Hays Travel - Maidenhead
Hi Katie,
Thank you for that lovely review and glad you found our service friendly and efficient,
Kind regards,
Rhys & Team Maidenhead
Good service
10 december 2025
Antwoord van Hays Travel - Maidenhead
Hi Vic,
Thank you for your lovely review and for booking with us! :)
Kind regards,
Rachel & Team Maidenhead
Ryhs was very helpful and patient in…
Ryhs was very helpful and patient in choosing our holiday and giving good advice
12 december 2025
Sophie was very friendly
Sophie was very friendly, knowledgeable and has responded quickly to any questions and emails
10 december 2025
Antwoord van Hays Travel - Maidenhead
Good Afternoon Rebecca,
Thank you very much for taking the time to write me a lovely review. I hope that you have the most amazing time in Japan!
Kind Regards
Sophie & Team Maidenhead
Very happy with the help with our…
Very happy with the help with our holiday insurance needs.
7 december 2025
Antwoord van Hays Travel - Maidenhead
Good Morning Mr Smith,
Thank you very much for taking the time to write me a lovely review. I hope you have a lovely holiday!
Kind Regards
Sophie & Team Maidenhead
Hays Travel Maidenhead & Kayleigh.Excellent service.
I booked with Hays Maidenhead last year and the experience was excellent. This year I spoke with the same agent-Kayleigh-and received the same cheerful, friendly and knowledgeable help. We quickly worked our way through alternative dates and options and completed my booking.
It was a thoroughly enjoyable and successful consultation and as a result I would recommend Hays Travel Maidenhead without reservation (pun intended).
29 november 2025
Antwoord van Hays Travel - Maidenhead
Good Morning Philip,
Thank you very much for your kind words! :)
I'm glad we managed to get your holiday to Crete sorted and it is my pleasure.
Kind regards,
Kay
Great experience at Hayes Brsnchb…
As usual Rachel at your Maidenhead branch was there to help us book our holiday her knowledge of were we wanted to visited was outstanding x love dealing with this amazing lady xx
25 november 2025
Antwoord van Hays Travel - Maidenhead
Good Afternoon Caroline & Paul,
Thank you so much for your wonderful review. It is always my pleasure to assist you with your forthcoming holidays, and I truly appreciate the friendship (and banter) we’ve built over the years.
Kindest Regards,
Rachel and Team Maidenhead
Sophie in Maidenhead
Sophie in Maidenhead put together a quote and sent it to me. Strangely I had been looking at the same hotel in Sidney before. I gave her my ideas and she put it all together.
I visited the agents and we sat down and sealed the deal. Getting the best flights and accompanying flights.
Kind, interesting and fun. Brilliant experience.
16 november 2025
Antwoord van Hays Travel - Maidenhead
Good Morning Claire,
Thank you so much for taking your time to give me such a lovely review. It was my pleasure to organise your trip to Australia and I'm sure it will be an amazing adventure.
Kind Regards
Sophie & Team Maidenhead
Very helpful knowledgeable and a happy…
Very helpful knowledgeable and a happy smiley face
18 november 2025
Antwoord van Hays Travel - Maidenhead
Good Afternoon Rita,
Thank you so much for taking your time to give me a lovely review. We are pleased to hear you found our service helpful and that you had a positive experience when booking your Greek cruise.
Kind Regards
Kay & Sophie and Team Maidenhead
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.