Michelle was so helpful and gave us a choice of accommodation. Once we decided on where we wanted to go it was booked and information was sent back to us in detail. I will definitely be booking with M... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just booked our 4th trip with Michelle. Absolutly excellent and very helpful and patient who promptly responded to any question we had ! Booking with Michelle is just nice and easy, takes all the str... Toon meer
Bedrijf heeft geantwoord
Michelle at Hays Travel has been booking our holidays for a couple of years now and she knows exactly what we like. This holiday has been amazing, in a beautiful hotel with stunning views of The Amalf... Toon meer
Bedrijf heeft geantwoord
Had been looking to book NZ holiday and Michelle was as usual very helpful in securing our flights even with all the stuff that’s going on just now. We did give her a few issues over dates and routes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant - Hays Travel, FK1, Sheildhill, Verenigd Koninkrijk
- 1324278577
4,8
Uitstekend
61 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Michelle was really helpful and made…
Michelle was really helpful and made the booking process so easy, there was not stress whatsoever!
29 mei 2025
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Becca!
Excellent knowledge of the type of…
Excellent knowledge of the type of package I was looking for and gave me a great range of options to choose from. Very smooth booking process
31 mei 2025
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Vikki, glad I could help!
Michelle was great and made the whole…
Michelle was great and made the whole process very easy.
12 mei 2025
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind words Chris, I'm glad I could help!
Antwoord van Hays Travel - Michelle Thomson
Thank you so much for your kind review Louise, glad I could help!
I had difficulty with my app to make…
I had difficulty with my app to make payment. Michelle called me and helped make payment over the phone
23 maart 2025
Antwoord van Hays Travel - Michelle Thomson
It was no problem Michelle.
1st class service Michelle 👌
Michelle expertly addressed all our hotel inquiries, offering a superb selection of competitively priced options for our review. Her approach was patient and non-pressuring, allowing us ample time to make informed decisions. We received exceptional service and will gladly recommend her to our family and friends.
30 januari 2025
Antwoord van Hays Travel - Michelle Thomson
That’s lovely Dawn! Many thanks for your kind review 😊
Quick efficient and friendly service
Quick efficient and friendly service - price was very good too. Would definitely use again.
5 februari 2025
Antwoord van Hays Travel - Michelle Thomson
Hi Lesley, Thank you for your kind review!
Excellent travel advisor
Michelle makes everything so easy, she is an absolute pleasure to deal with. Great value deals. Highly recommended
17 oktober 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Wendy, it’s my pleasure.
Michelle at Hays Travel…
Michelle at Hays Travel has been booking our holidays for a couple of years now and she knows exactly what we like. This holiday has been amazing, in a beautiful hotel with stunning views of The Amalfi Coast. Her attention to detail is what makes her the perfect holiday coordinator. Thanks again Michelle 🥰
21 september 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for the lovely review Deirdre, I’m so happy your enjoying your holiday, I love finding you somewhere different and special 😊
Michelle Thomson
Asked for a villa or apartments Michelle had a good look for me and came back with the villa the same day she's very warm and friendly and nothing was to much bother for her.
19 september 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for you review, it was my pleasure, hope you all have a great holiday :-)
Very fast and reliable
I sent michelle the hotel and dates I would like and she found me the perfect holiday at the best price on the same day. Very fast and reliable service
3 september 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you Eden, always a pleasure ☺️
October break here we come 🌟
As always nothing was a problem to Michelle.
Organised myself and my husband for our Oct trip.
So excited to go to get some sunshine ☀️
Thank you again Michelle 🌟
29 augustus 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you Alison, always a pleasure 😊
Michelle was amazing
Michelle was amazing. She talked me through all my options and checked to make sure I was getting the best deal possible. Would highly recommend
22 juni 2024
Antwoord van Hays Travel - Michelle Thomson
Thanks for your lovely review 🥰
Antwoord van Hays Travel - Michelle Thomson
Thanks Karen, always a pleasure.
Thank you Michelle
Thank you Michelle.
I contacted Michelle with a price for a holiday I’d seen online. Michelle came back right away with a cheaper price. Michelle is extremely helpful and efficient making the booking process very easy. I will definitely use Michelle in the future
20 april 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Jo, it was my pleasure
Booking with ease !
Just booked our 4th trip with Michelle. Absolutly excellent and very helpful and patient who promptly responded to any question we had ! Booking with Michelle is just nice and easy, takes all the stress of booking away so we were able to enjoy every second of our hassle free holiday with transfers, tickets etc all sorted ahead of travelling !
6 januari 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Jennifer and your continued custom it means a lot 😌
Michelle is very quick to come back…
Michelle is very quick to come back with information. Great prices & service.
14 januari 2024
Antwoord van Hays Travel - Michelle Thomson
Thank you for your kind review Keliann, its my pleasure.
Excellent experience
Michelle was fantastic, she listened to any requirements we had and found us a great holiday. She made it very simple and easy. I’d highly recommend
14 december 2023
Antwoord van Hays Travel - Michelle Thomson
Thank you for your review Clair, it’s my pleasure. Hope you all enjoy your holiday 😊
Michelle was very helpful and patient…
Michelle was very helpful and patient as I'm very indecisive. Great hotel picked for our family holiday next year.
16 augustus 2023
Antwoord van Hays Travel - Michelle Thomson
Thank you Shirley for your lovely review, I’m sure you will all have a wonderful holiday 😊
Professional and efficient
Michelle gave me a speedy response and found me exactly what I was looking for.
17 juni 2023
Antwoord van Hays Travel - Michelle Thomson
Your welcome Steven. Thank you for your review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.