Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... Toon meer
Bedrijf heeft geantwoord
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
Bedrijf heeft geantwoord
I spoke with Saima who was very knowledgeable and professional throughout. She was very patient when we asked about the possibilities and I felt she made every effort to to find us exactly what... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
7 Barnsdale Drive, MK4 4DD, Milton Keynes, Verenigd Koninkrijk
- 01908887556
4,9
Uitstekend
676 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jamie was very helpful
Jamie was very helpful and helped us book our holiday. She managed to match the online price so we were very happy.
13 mei 2026
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your lovely review, it was a pleasure to help you.
No hard sell
Saima was very patient and knowledgeable. She didn't put us under any pressure to make a decision
13 mei 2026
Antwoord van Hays Travel - Milton Keynes
Hi Louise,
Thank you for your 5* review regarding Saima's service.
We look forward to welcoming you in the store again soon.
Kind regards
Hays Travel Westcroft
Antwoord van Hays Travel - Milton Keynes
Thank you! We hope you have a great holiday.
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your kind review, We hope you have a nice time in the Maldives!
Contentment
The atmosphere and smiles was a nice change from trying to book flights on line, they made me feel confident that I was getting every little detail I requested spot on and made me comfortable that my flight is going to go down without a hitch. They also didn't try push any extra bits and bobs on me,all in all I'll definitely use them again for my next holiday 😀
8 mei 2026
Antwoord van Hays Travel - Milton Keynes
Hi Bruno thank you so much , we really appreciate your feedback and it was a pleasure to help you and please do let us know if we can help any further or come in to let us check you in nearer the time. Look forward to helping you again in the future. Kind regards Jackie and Amy
All the staff at hays travel westcroft …
All the staff at hays travel westcroft are very friendly and helpful.They listen to what you want and do there best to find it for you.
30 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your kind review , its our pleasure to help you.
We look forward to seeing you again in the future.
Kind regards
Jackie
Antwoord van Hays Travel - Milton Keynes
Thank you for your kind review, we hope you have a lovely holiday.
Antwoord van Hays Travel - Milton Keynes
Thank you Shirley!
Very good service
Katie was very friendly and helpful. Never used Hayes but would again.
21 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you for your kind review, we hope you have a fabulous time in Disney!
Antwoord van Hays Travel - Milton Keynes
Thank you for your review, we hope you have a lovely holiday.
Jackie was great. Thank you and see you soon for the next holiday.
Jackie was great. Ready for a giggle and attentive finding us a holiday. Used Hays on several occasions and the service has always been fab.
7 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you for your kind review!
Third time of booking a P&O cruise
Third time of booking a P&O cruise through Hays and found it all very easy and informative. Will use again, nice people
3 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you! We hope you have a wonderful cruise and i'm sure we will see you again soon.
Anita who helped us with our booking…
Anita who helped us with our booking was very friendly and patient .
4 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your review!
The young lady that dealt with us was…
The young lady that dealt with us was very helpful talked us through what would be going on regarding our coach holiday i would encourage more people to go through Hays
1 april 2026
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your review Susan, it was lovely to meet you and a pleasure to help booking this holiday! - Jaime.
Sarah
Sarah , gave Good advise , choices given went through all destinations and chose one that suited
Great service , not the first time that Sarah has helped us
Tganjs
28 maart 2026
Antwoord van Hays Travel - Milton Keynes
Hi Jackie,
Thank you for your lovely review regarding Sarah's service.
We look forward to welcoming you in store again soon
Kind regards,
Tanveer
Wonderful service - nothing is too much trouble
It is so easy to book a holiday of our choice. From the outset of a phone call everything we required was booked within 20 minutes. And the service of providing assistance, booking our seats, checking us in and printing off all the documentation is brilliant - absolutely priceless to us. All the staff are so helpful and we are proud to be their customers. We recommend this travel agency to all our friends and they have been impressed as well. Many thanks to all the staff.
20 maart 2026
Antwoord van Hays Travel - Milton Keynes
Thank you so much for your kind review Janet its so lovely to help and look after you and it is our pleasure that you book with us, thank you - Jackie
Jackie was very helpful (as usual) and…
Jackie was very helpful (as usual) and spent time listening to our requests and then contacting Mercury Holidays and discussing our needs and negotiating the price for us to suit our budget. Thanks you Jackie.
17 maart 2026
Antwoord van Hays Travel - Milton Keynes
Hi Stuart,
Thank you for your lovely review regarding Jackie's service.
We look forward to seeing you in store again soon.
Kind regards,
Tanveer
Sarah who helped us find the holiday we…
Sarah who helped us find the holiday we wanted was very helpful and listened to what we required and the budget we had. Everything was explained to us and all our questions were answered. Great service.
8 maart 2026
Antwoord van Hays Travel - Milton Keynes
Thank you, for leaving such a lovely review, I am glad we found you what you were looking for.
Kind regards, Sarah.
Stress-free holiday booking experience
Being disabled makes booking a holiday very difficult most of the time & having had a bad experience with our last holiday (through a different travel agent) I was a bit anxious about trying to book another family holiday
I needn’t have worried
Jaime listened to our needs & easily found an amazing holiday for myself, husband & teenage daughter in Rhodes.
Nothing was too much trouble for her, she asked lots of questions on my behalf, double checked everything & kept us up to date every step of the way, helping us throughout the booking process, calming my nerves & reassuring me that a family holiday IS still possible.
We can’t express enough what an amazing staff member you have in Jaime (the rest of the team at the MK branch were all kind & helpful too) and we are now really looking forward to our trip in May, I’m sure it is going to be exactly what we all need
Because of this experience our plan is to make Hays our “go to” travel agent for all our future holidays from now on!
Thank you Jaime!
13 maart 2026
Antwoord van Hays Travel - Milton Keynes
Hi Julia, Thank you so much for your kind review! It really was such a pleasure to book this holiday for you. After you told me about your past holiday experience, i knew i had to make this one extra special. Now it is all booked, i hope you and your family have the best time ever and make lots of magical memories. I cannot wait to hear all about it when you come home! - Jaime.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.