Alan our booking agent was great very friendly and very helpful discussed everyone with us in great detail and spent plenty of time with us making sure it what we were looking for great guy top marks... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
Bedrijf heeft geantwoord
Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
Bedrijf heeft geantwoord
Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Brandon Parade, ML1 1RB, Motherwell, Verenigd Koninkrijk
- 01698616045
5,0
Uitstekend
619 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff at the shop in Motherwell are…
The staff at the shop in Motherwell are excellent
27 juni 2026
Antwoord van Hays Travel - Motherwell
Mrs Elizabeth Close,
We are delighted to hear this! Thank you for your kind words.
Kind Regards
Hays Travel
The travel agent was very knowledgeable…
The travel agent was very knowledgeable regarding cruises and was really patient and helpful
24 juni 2026
Antwoord van Hays Travel - Motherwell
Satisfied,
We are so glad to hear you had a positive experience with our team. Thank you for your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Motherwell
Ann Mcconnell,
We appreciate your kind words. We are glad our team provided excellent service.
Kind Regards
Hays Travel
Nicole and paige and christine were all…
Nicole and paige and christine were all so helpful when i went in to the shop at the motherwell branch and i am glad i did go in there for my first choice for help because i didn't know anything how to plan my journey and how to work out the cost of the trip and all the other tricky parts to go with it and my experience with them has been 2nd to none with them and i couldn't be anymore prouder and grateful of there help and done my forst trip to cyprus and it was amazing and now i have not long booked up to go to turkey for a week and my help there again was 2nd to none and if anytime i want to go on holiday i will always choose hay's travel for the best experience and help they done for me.
23 juni 2026
Antwoord van Hays Travel - Motherwell
Jamie Milne,
We are so pleased to hear about your wonderful experiences with our team. It's fantastic that we could assist you in planning your trips and make them so enjoyable. We truly appreciate your loyalty and look forward to helping you with many more holidays!
Kind Regards
Hays Travel
Extremely helpful
Extremely helpful agent couldn't be any nicer. Helped me get exactly what I was looking for. Would definitely book with this branch again.
Thank you.
16 juni 2026
Antwoord van Hays Travel - Motherwell
Linda Pollock,
We are so pleased to hear our team was helpful and found exactly what you needed. We appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel
Staff always so pleasant and helpful…
Staff always so pleasant and helpful nothing a bother always use hays mothi
16 juni 2026
Antwoord van Hays Travel - Motherwell
Iris,
We're so glad you find our staff pleasant and helpful. Thank you for your continued loyalty!
Kind Regards
Hays Travel
Helpful friendly service from Caroline
Helpful friendly service from Caroline. She was very knowledgable - with helpful suggestions. Made it very easy.
15 juni 2026
Antwoord van Hays Travel - Motherwell
Linda,
We are so pleased you had such a positive experience with us. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Helpful staff
Helpful staff. Explored all options for what we were looking for. Will def use again
4 juni 2026
Antwoord van Hays Travel - Motherwell
Linda,
We're so glad our staff was helpful. We appreciate your kind words and look forward to assisting you again!
Kind Regards
Hays Travel
Paige was very helpful and spent a lot…
Paige was very helpful and spent a lot of time getting every part of my flight sorted .She has great patience. Thank you
9 juni 2026
Antwoord van Hays Travel - Motherwell
Kate Downie,
We are so glad we could assist you with your flight arrangements. We appreciate your kind words and patience!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Motherwell
Good Morning Anne , Thank you once again for booking with us in-store and Thank you also for your kind comments.
Birthday celebration to look forward to. We were served by Caroline who very…
We were served by Caroline who very quickly found exactly what we were looking for and managed to get us all booked up.
This is our second booking this year and have been very happy with all the help we have received. Many thanks
30 mei 2026
Antwoord van Hays Travel - Motherwell
Good Morning Mr Carlin Thank you for booking with us once again in-store and Thank you so much for your kind comments .
Your staff were really friendly and…
Your staff were really friendly and efficient sorted everything for us leaving us nothing else to do
10 mei 2026
Antwoord van Hays Travel - Motherwell
Good morning John Thank you for your kind Comments.
Christine was very helpful,friendly and…
Christine was very helpful,friendly and made me feel at ease all through the booking process
30 mei 2026
Antwoord van Hays Travel - Motherwell
John Kerr,
We are so glad to hear that we made your booking process easy and comfortable. Thank you for your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Motherwell
Good Morning Aileen Thank you for your kind comments and enjoy your holiday.
Excellent customer service from Nicole…
Excellent customer service from Nicole at the Motherwell branch found me and my daughter a great deal for this years holiday, will definitely be booking with them next year.
26 mei 2026
Antwoord van Hays Travel - Motherwell
Paul,
We're so happy we could help you find a great holiday. We appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel
Pamela was polite professional and very…
Pamela was polite professional and very knowledgeable. I felt comfortable and at ease with the booking process.
23 mei 2026
Antwoord van Hays Travel - Motherwell
Thank you so much for your kind comments.
Next years holiday booked!
Very thorough and helpful. This is one of the friendliest and caring travel shops Ive been to. Wouldn’t go anywhere else!
17 mei 2026
Antwoord van Hays Travel - Motherwell
Thank you very much for your feedback we really appreciate it.
Great service and always a warm welcome…
Great service and always a warm welcome , great going through all the holidays to get the one that suits us . So thanks again .
24 mei 2026
Antwoord van Hays Travel - Motherwell
Hi Anthony & Christine Thank you for you kind comments.
We were dealing with Nicole to begin…
We were dealing with Nicole to begin with very helpful but after our first visit we had to think things through our next visit a few days later we met Paige another lovely girl no pressure from anyone Paige gave us some other ideas thank you, we went home researched a little bit more before booking our holiday the next day thanks to all the staff at Hays travel Motherwell
23 mei 2026
Antwoord van Hays Travel - Motherwell
Thank you Mr Campbell for your kind words, we really appreciate it.
Hays Travel Motherwell
I was pleased when booking and the…
I was pleased when booking and the staff are all so lovely thank you .
16 mei 2026
Antwoord van Hays Travel - Motherwell
Thank you so much for your kind words. We really appreciate it.
Hays Travel Motherwell
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.