Alan our booking agent was great very friendly and very helpful discussed everyone with us in great detail and spent plenty of time with us making sure it what we were looking for great guy top marks... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
Bedrijf heeft geantwoord
Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
Bedrijf heeft geantwoord
Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 Brandon Parade, ML1 1RB, Motherwell, Verenigd Koninkrijk
- 01698616045
5,0
Uitstekend
619 reviews
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Very nice and helpfull
8 januari 2026
Antwoord van Hays Travel - Motherwell
We're glad that we could be helpful to you. Thank you for your positive feedback; we appreciate it.
Perfect service
My first experience booking a holiday
My wife always does it.
Our travel assistant Nicole was very helpful
We had booked with use for the first time last year and would come bk again x
David
8 januari 2026
Antwoord van Hays Travel - Motherwell
We appreciate you sharing your first booking experience with us! We are so happy to hear that our travel assistant was very helpful, and we look forward to welcoming you back.
She was very helpful
Nicole was very helpful And everything when well I will tell my friend and family
7 januari 2026
Antwoord van Hays Travel - Motherwell
Thank you so much for your kind response. We really appreciate it when you take the time to fill out our questionnaire.
Antwoord van Hays Travel - Motherwell
Thank you for the lovely feedback
Got the holiday we were looking for
Got the holiday we were looking for, the staff were great gave us a lot of information about the holiday very pleasant and helpful
30 december 2025
Antwoord van Hays Travel - Motherwell
Thank you for the wonderful feedback! We’re absolutely delighted to hear this and really appreciate you sharing your experience.
Christine went above and beyond
Christine went above and beyond, nothing was to much bother
28 december 2025
Antwoord van Hays Travel - Motherwell
Good morning William Thank-you for your Kind Comments and we look forward to seeing you again in-store.
Thank-you for booking with us in-store.
Easy booking, hassle free
Very relaxed,no pressure selling. Very helpful and professional, double checked all details.
4 januari 2026
Antwoord van Hays Travel - Motherwell
We are happy to hear that you felt relaxed during the sales process. We appreciate your positive feedback regarding our team's professionalism and attention to detail.
complex needs
Due to complexity of needs required by my daughter hays went above and beyond to find sutible with a functioning kitchen accommodation within my budget,
1 januari 2026
Antwoord van Hays Travel - Motherwell
We're happy we could find suitable accommodation with a functioning kitchen. Thank you so much for taking the time to fill out our questionnaire. Thank you for your review!
My review
I thought the customer service was great and the employee's were very helpful and polite.
20 december 2025
Antwoord van Hays Travel - Motherwell
Thank You David for your kind comments and we look forward to seeing you again in-store.
The staff at Hays Travel in Motherwell…
The staff at Hays Travel in Motherwell were friendly and professional. With little time to spare, they found me the best deal for my flight to Australia with the best stop off time in Qatar
18 december 2025
Antwoord van Hays Travel - Motherwell
We appreciate your wonderful feedback and 5-star review! We're so glad we could find you the best flight option to Australia within your timeframe. Thank you!
Excellent service delivered swiftly
Excellent service delivered swiftly. A very pleasant experience
24 december 2025
Antwoord van Hays Travel - Motherwell
We are happy to hear that you had such a pleasant experience and that our service was delivered swiftly. Thank you for your positive feedback!
Christine was very
Christine was very, knowledgeable, friendly & helpful….. as always
21 december 2025
Antwoord van Hays Travel - Motherwell
We appreciate your kind words! We're happy to hear that you found our team member to be so helpful and knowledgeable during your visit.
Great service
27 november 2025
Antwoord van Hays Travel - Motherwell
Thank you so much for your kind words. We really appreciate it when you take the time to fill out our questionnaire. Thanks again
World Cup Booking Miami
What a seemles and pleasant experience handled with patience and great customer care and complete professionalism.
11 december 2025
Antwoord van Hays Travel - Motherwell
We're happy to hear that your experience was seamless and pleasant. Thank you for acknowledging our patience, care, and professionalism; we appreciate it.
Antwoord van Hays Travel - Motherwell
Hi Gerard Thank you for your kind comments.
Last minute holiday
Last minute holiday. Nicole was very helpful and spent time getting the best deal for us .
10 december 2025
Antwoord van Hays Travel - Motherwell
Good morning Patrick , Thank-you for your kind comments .We look forward to seeing you in-store again in the future.
Antwoord van Hays Travel - Motherwell
Good afternoon Kathleen, Thank you for your kind comments.
Amazing service girls in Motherwell…
Amazing service girls in Motherwell store very cheerful and welcome staff could not ask for better service eny where
10 december 2025
Antwoord van Hays Travel - Motherwell
Hi , Audrey Thank-you for you kind comments and we look forward to seeing you in-store again.
Antwoord van Hays Travel - Motherwell
Thank you very much for your feedback we really appreciate it.
The assistant was very good and made…
The assistant was very good and made the whole experience very easy and informative. I would give her top marks as she was professional and did a great job. A very satisfied customer
.Mr John O'Donnell.
27 november 2025
Antwoord van Hays Travel - Motherwell
Thank you for the feedback. It was lovely to meet you both. - Carragh
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