Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to... Toon meer
Bedrijf heeft geantwoord
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Laura helped us with our enquiries, she was very helpful indeed, really helpful and a really nice person. Very good experience. Thankyou x
The member of staff (Laura) was extremely helpful and understanding. She helped us find the holiday we wanted at a great price. Outstanding staff and service.
Beth has been very helpful when booking our family holiday and ensuring that we paid the best price. She is very knowledgeable and enthusiastic. We will use Hays Travel again.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
5 Ridley Place, NE1 8JQ, Newcastle, Verenigd Koninkrijk
- 0191 2221400
4,9
Uitstekend
1K reviews
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Good information
2 augustus 2026
Laura helped us with our enquiries
Laura helped us with our enquiries, she was very helpful indeed, really helpful and a really nice person. Very good experience. Thankyou x
9 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Friendly efficient staff
7 augustus 2026
Antwoord van Hays Travel - Newcastle
Thank you for your lovely review!
Booked a holiday
Booked a holiday; called into Haymarket shop twice. Jordan (if I recall her name correctly ) was very switched on, professional, patient and helpful; an excellent advertisement for your organisation.
31 juli 2026
Outstanding staff and service.
The member of staff (Laura) was extremely helpful and understanding. She helped us find the holiday we wanted at a great price. Outstanding staff and service.
5 augustus 2026
Very helpful
Very helpful. Tried her best ( and succeeded) to get us the holiday we wanted at the best price possible.
Thank you
5 augustus 2026
The friendly professional staff
5 augustus 2026
Laura was my person who assisted myself…
Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to us and promoted all services Hayes offers. Well done Laura 😀
3 augustus 2026
Antwoord van Hays Travel - Newcastle
Awww that is so kind! Laura is fab and I will pass this onto her she will be really happy :)
Really delivered!
Told our adviser what we wanted and they found great flights and accommodation in a suitable location for a fantastic price.
31 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you for taking the time to leave us feedback, I will pass this onto Annabelle she will be over the moon :)
Beth has been very helpful when booking…
Beth has been very helpful when booking our family holiday and ensuring that we paid the best price.
She is very knowledgeable and enthusiastic. We will use Hays Travel again.
31 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you for leaving such lovely feedback, I am so glad we got you all booked and sorted and we will always give you the best price! :)
If there is anything else you know where we are, thank you Beth :)
Very helpfull staff and great knowledge
21 juli 2026
Antwoord van Hays Travel - Newcastle
Aw thank you :)
Very friendly and helpful with all the…
Very friendly and helpful with all the right information
26 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you for leaving such lovely feedback :)
Beth thank you for all your help we…
Beth thank you for all your help we really appreciate your help you always go that extra mile to help us.
We will always book our holidays with you… Thank you x
24 juli 2026
Antwoord van Hays Travel - Newcastle
Aw thank you so much for leaving such lush feedback, I love booking yous :) You know I am here to help anytime. Speak to you soon, Beth xx
Antwoord van Hays Travel - Newcastle
Thank you very much for this lovely review :-)
Professional and Helpful
As usual my booking was quick and efficient and dealt with in a professional and friendly manner. Jordan also asked me if I wanted to book plane seats as I normally do. I was pleased she reminded me as I would have forgotten. This was very helpful and she is always extremely thorough.
19 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you so much for taking the time to leave this lovely review. I am pleased you are happy :-) Jordan
Antwoord van Hays Travel - Newcastle
AW thank you!! :)
Brilliant service by a lovely young…
Brilliant service by a lovely young lady called Beth in Newcastle store
Thankyou
10 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you so much for taking the time to leave a review for Beth. She will be over the moon to see this review :-)
Great customer care
Patience and understanding of staff member in listening to our requirements and getting us a lovely hotel. Looking forward to our trip.
12 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you for taking the time to leave a review :-)
Laura went out of her way to find my…
Laura went out of her way to find my perfect holiday. Got an excellent deal on princess cruises.
11 juli 2026
Antwoord van Hays Travel - Newcastle
Thank you so so much - I am so pleased I helped you get the cruise you wanted. Countdown is on! See you again soon :-)
Laura from hays Newcastle went out of…
Laura from hays Newcastle went out of her way to find us the holiday we wanted even staying behind late as we were in the middle of finding a hotel and couldn’t decide between 2 hotels nothing was too much trouble for her thank you Laura we will be back to book another holiday with you .
11 juli 2026
Antwoord van Hays Travel - Newcastle
It was my pleasure to help you get this booked! It was lovely getting you the holiday! It will be here before you know it! Laura x
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