Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
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Lees wat reviewers zeggen
All I can say is Andy is fantastic and very patient. We were in with him last week and then back in yesterday to book a holiday. He went through different destinations with us. The booking process... Toon meer
Bedrijf heeft geantwoord
Great customer service and the lady Lanlana really worked hard to find the holiday with winter sun and within our budget. Would definitely recommend Hays Travel
Bedrijf heeft geantwoord
Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, Verenigd Koninkrijk
- 02830480030
4,9
Uitstekend
610 reviews
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Great staff.very helpfull
17 juni 2026
Antwoord van Hays Travel - Newry
Veronica ,
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Travel agent Andy was so helpful.
14 juni 2026
Antwoord van Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review :)
Above and beyond
Kerri was so accommodating in answering all of our questions and requirements for our trip even in follow up emails before we had decided to book and then once booked we had an efficient response with itineraries and flights.
14 juni 2026
Antwoord van Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was accommodating and efficient in assisting with your trip.
Kind Regards
Hays Travel Newry
Antwoord van Hays Travel - Newry
Thank you for your wonderful review! We are so pleased to hear that you found our service efficient and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
The company was very helpful and…
The company was very helpful and explained everything well
11 juni 2026
Antwoord van Hays Travel - Newry
Thank you for your wonderful review! We're so pleased to hear that our team was helpful and clearly explained everything. We appreciate your kind words.
Kind Regards
Hays Travel Newry
A travel agent dont know her name and…
A travel agent dont know her name and then Andy was pleasantly knowledgeable and very quick to respond to emails
2 juni 2026
Antwoord van Hays Travel - Newry
Thank you for the 5* review, we really do appreciate your feedback, we hope you have a fantastic time away. From all the team at Hays Travel Newry
Big thank you to Lanlana and Andy for…
Big thank you to Lanlana and Andy for sorting our trip ! The whole process was very smooth and straightforward, looking forward to ticking this one off the bucket list. Thank you!
31 mei 2026
Antwoord van Hays Travel - Newry
Thank you so much for your wonderful 5-star review! We are so pleased to hear that the process was smooth and straightforward for your trip. We hope you have an amazing time ticking this one off your bucket list!
Kind Regards
Hays Travel Newry
The girl that dealt with me was very…
The girl that dealt with me was very cortious and helpful also made me feel at ease
8 juni 2026
Antwoord van Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that our team member was courteous and helpful, and made you feel at ease. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Excellent customer service
Stephanie was the best nothing was a problem.
Fantastic communication from start to finish and always available on phone for any queries.
31 mei 2026
Antwoord van Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that communication was fantastic from start to finish.
Kind Regards
Hays Travel Newry
Cancellation and rebookjng
We had to cancel our long awaited trip to Thailand due to problems transmitting through Abu . We were treated with amazing customer service from Lanlana,Andrew the Manager and Kerry in booking a new destination at short notice. Thankyou to all involved for removing all the stress and worry which was associated with this process your were all so friendly and helpful.
6 juni 2026
Antwoord van Hays Travel - Newry
Thank you for a 5* review and kind words. Hope you have a wonderful holiday !
Staff member Stephanie
Your staff member Stephanie made the experience. Extremely helpful and knowledgeable.V Good patience. V Good social and interpersonal skills. Would recommend her to my friends and family as extremely helpful.
3 juni 2026
Antwoord van Hays Travel - Newry
Thank you for taking the time to review our service and rate us 5 stars , we hope you have an amazing holiday :)
Friendly helpful staff - everything explained simply. Easy booking process
Friendly helpful staff.
3 juni 2026
Antwoord van Hays Travel - Newry
Thankyou for your lovely review
Went in on a whim and got a fantastic…
Went in on a whim and got a fantastic deal on a family holiday to Disneyland Paris,they took care of everything and got us a brilliant deal,even when easyJet messed us about with flights the staff in hays travel in Newry went above and beyond to get us the original flight times we had with easyJet,hays travel are a great company and have great staff
19 januari 2026
Antwoord van Hays Travel - Newry
Thank you for a 5* review and your kind words.
Easy and simple booking process with…
Easy and simple booking process with professional staff who know their stuff
30 mei 2026
Antwoord van Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words , we hope you have a fantastic Holiday :)
Brilliant experience
Andy who made the booking was great. Really friendly and listened to all our requests and gave us lots of options. He also gave us lots of advice on taking the baby on the trip
30 mei 2026
Antwoord van Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words about Andy , we hope you have a fantastic Holiday :)
Absolute amazing staff i had the best…
Absolute amazing staff i had the best experience and I definitely will be booking more holidays from newry .thank you
21 mei 2026
Antwoord van Hays Travel - Newry
Thank you so much for taking the time in rating our service in giving us a 5 Star review and Kind words , we hope you have a fantastic Holiday :)
Stephanie was very helpful
Stephanie was very helpful, friendly and efficient.Email confirmation,ATIL certificate all received very quickly on the day.
29 mei 2026
Antwoord van Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review and your kind word about Stephanie :)
Excellent service.
21 mei 2026
Antwoord van Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review :)
Communications
The Staff, Kerrie and Ella were helpful and professional.
A little bit of effort (on my part) to get all the details I was looking for, it was a matter of calling them continuously - but fantastic service in the end🙏
21 mei 2026
Antwoord van Hays Travel - Newry
Thankyou for your lovely review
Very welcoming to us when we arrived in…
Very welcoming to us when we arrived in office. Lanlana was very patient and helpful and very easy to talk to.
24 mei 2026
Antwoord van Hays Travel - Newry
Thank you for your 5 star Review and Kind words about Lanlana, we hope you have a great Holiday.
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