The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Toon meer
Bedrijf heeft geantwoord
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
Bedrijf heeft geantwoord
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
23 The Avenue, G77 6EY, Newton Mearns, Verenigd Koninkrijk
- 01413197965
4,9
Uitstekend
803 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wonderful experience
Wonderful experience, clear, efficient and nothing was a problem. Lorraine made booking so easy
4 januari 2026
Antwoord van Hays Travel - Newton Mearns
Thank you for your kind comments
Erin at Hays Travel
Erin was very friendly and helpful when booking the holiday we wanted.
23 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for your kind comments
Antwoord van Hays Travel - Newton Mearns
Thank you for the kind comments on the service received in-store
Great friendly helpful staff.
20 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for your kind comments
Staff are very attentive nothing is a…
Staff are very attentive nothing is a problem to them, very pleased
18 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you so much for the kind comments on the service received in-store.
Very Good Service at Hays Travel!
Once again the staff at Hays Travel in Newton Mearns were extremely helpful. Another holiday in the bag and a new Hays Travel currency card into the bargain!10/10.
16 december 2025
Antwoord van Hays Travel - Newton Mearns
We're happy to hear that our team was so helpful in planning your holiday. We appreciate your perfect rating.
Excellent service Nothing was too much trouble
Excellent service
Will definitely use them again
9 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for the kind comment on the service received in-store.
Antwoord van Hays Travel - Newton Mearns
Thank you so much for the kind comments on the service received in store.
Fast and easy.
7 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for the kind comments regarding the service received in-store
Happy holidays!
Both staff members were especially helpful in branch. It was an enjoyable and exciting booking experience. Looking forward to our 2026 holiday!
24 november 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
God advice and patience from Mark when…
God advice and patience from Mark when booking
11 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
Faith at newton mearns branch was…
Faith at newton mearns branch was excellent booking our holiday. Explained everything we needed to know. Extremely friendly. 2nd time booking with Hays and will be in future.
7 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you so much for the kind comments on the service received in-store from Faith.
Excellent help in making our booking
Excellent help in making our booking. Ample time taken to check the most advantageous route and timings.
3 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
Great customer service - went above & beyondd!
Mark is very personable with a wealth of knowledge and great attention to detail.
Made the booking a pleasant experience.
25 november 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
Excellent service initially from Erin…
Excellent service initially from Erin and then yesterday from Mark the manager. We have booked several holidays with you and shall continue to so do
Pleased with our holiday arrangements and also the fact that Mark is happy to print out our boarding passes and give me paper documents as I much prefer documents that way. We shall of course be checking the exchange rates before we go and I remain positive that Hay's rates will beat anyone else!! Very efficient service and our apartment seems to have all we require for an excellent Spanish holiday. Now just waiting to be contacted by Mark to let me know all documents are either printed for us or are already printed. First class.
1 december 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for your kinds comments on the service received from both Erin and Mark in-store.
Great experience
I felt that we got very good attention from the staff who took all our requests on board and gave us all the time we needed to get the dates and location we wanted. It was a very positive experience
29 november 2025
Antwoord van Hays Travel - Newton Mearns
Thank you for taking the time to review the service received in-store from Faith.
Excellent service again from Lynn
Excellent service again from Lynn. A credit to Hays.
Got our cruise booked and was very knowledgable with flights and pre cruise hotel.
Will definitely use Hays and Newton Mearns branch again
25 november 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your lovely feedback.
We were bing served by a trainee
We were bing served by a trainee, which made the process pretty slow, but Mark stepped in to help and gave her lots of support, and was very experienced.
12 november 2025
Antwoord van Hays Travel - Newton Mearns
Thank you very much for your feedback, it's very much appreciated.
Antwoord van Hays Travel - Newton Mearns
Thank you for the kind comments on the service received when in store.
Antwoord van Hays Travel - Newton Mearns
Thank you for the kind comments on the service received.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.