Hays Travel - NewtownAbbey Reviews 

1.590
TrustScore 5 uit 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff very friendly and efficient.Listened to type of holiday we were looking for and met all our requirements left very happy.

Beoordeeld met 5 van de 5 sterren

S Very friendly and knowledgeable staff. This time it was Carollyn I would like to thank. Carolyn rang as agreed to confirm my world wide travel insurance. I called In to pay for this. Whilst in... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Verenigd Koninkrijk

  • 02893180023

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(1.590)

121.628 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lindsay Pearce made everything so…

Lindsay Pearce made everything so easy. She went above and beyond to sort out my special assistance as a Type 1 Diabetic, even ensuring we had booked seats near the front of plane for easy access to toilet. She even took the time to look at facilities on a future cruise we are considering.

13 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Alison,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

We had great help booking our holiday

We had great help booking our holiday, staff very helpful. Looking forward to go now. I looked online first, but it was better when we got help from girl in travel agents at Newtownabbey branch.

14 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Joan,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

A lady called sharon help me book a…

A lady called sharon help me book a cruise ..she was great so helpful ..and made the whole process stressless

13 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Barbara,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Friendly staff and Straightforward Approach

Staff were very friendly and buying the gift card was hassle free. Had tried buying one at a different travel agent who wouldn't sell it to me as I had no photographic ID, which I shouldn't have needed as It was a card payment! (there loss and Hays's gain :) )

13 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Julie,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you ever need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Excellent service

Treated with politeness and respect. Listened to our requirements and talked us through the alternatives.

12 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi John,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

I was wanting to book for Nashville and…

I was wanting to book for Nashville and Andrea was very helpful,she went out of her way to look at the hotel I had picked and advised me of an other hotel closer to the attractions l wanted to visit. Andrea was very knowledgeable and showed me exactly the location of my hotel and how close I will be to all the attractions. Brilliant service 👏

11 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Jacqueline,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Full of information and very helpful

Full of information and very helpful

4 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Robert,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Very quick and easy to do through…

Very quick and easy to do through Facebook messager, very quick response

10 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Elizabeth,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Brenda was very approachable

Brenda was very approachable, friendly and helpful.

8 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Gary,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

first class service

first class service

30 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Pauline,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Ann,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Brenda was very welcoming and…

Brenda was very welcoming and informative. Explained all I needed to know.

5 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Hugh,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

The woman whom I spoke to was very…

The woman whom I spoke to was very helpful and great to talk to.i didn't get the holiday I was after but she gave me a great alternative at a great price.i will definitely be using Hayes again.many thanks.

3 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Samuel,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

3 travelling ladies

Excellent customer service,friendly, explained everything clearly.

1 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Lorraine,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Laura was absolutely amazing and made…

Laura was absolutely amazing and made booking our holiday very easy. She had great knowledge and advice and will definitely book again with Laura for future holidays

1 juni 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Victoria,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Hays Travel Abbeycentre is the best Travel Agent

Sharon Noble in Hays Travel Abbeycentre was very friendly helpful and professional. She helped with our choice of destination and hotel to meet our medical needs. She also had a lot of patience with us and the extra time needed was no problem to her. I would highly recommend Hays Travel Abbeycentre and especially Sharon.

30 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Maureen,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Have used this rep a few times and…

Have used this rep a few times and she’s been brilliant. Highly recommend. Everything sorted and had loads of knowledge

30 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Gemma,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

I wouldn't go anywhere else to book my…

I wouldn't go anywhere else to book my holiday been using hays for a while very helpful polite and answers any questions you would ask 100 per cent

28 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Carolyne
Thank you so much for your your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

As usual another successful trip to…

As usual another successful trip to hays travel once again Kim’s smile greeted us she was so helpful with our booking and all the details thank you kim

20 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Paul
Thank you so much for your your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Lindsey was amazing

Lindsey was amazing, very friendly and soo helpful. Within 20 minutes, our holiday to DisneyWorld Florida was booked with airport assistance for my daughter and I included.
My family and I couldn't have asked for more.

25 mei 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Lynda,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer