Hays Travel - NewtownAbbey Reviews 

1.590
TrustScore 5 uit 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff very friendly and efficient.Listened to type of holiday we were looking for and met all our requirements left very happy.

Beoordeeld met 5 van de 5 sterren

S Very friendly and knowledgeable staff. This time it was Carollyn I would like to thank. Carolyn rang as agreed to confirm my world wide travel insurance. I called In to pay for this. Whilst in... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Verenigd Koninkrijk

  • 02893180023

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(1.590)

121.628 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely pleasent staff

Lovely pleasent staff, very easy to deal with 😁👍

10 april 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Ben,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Happy days

Friendly, unhurried and knowledgable staff.

31 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Peter,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful

1 april 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Emma,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Brenda was very helpful when booking…

Brenda was very helpful when booking our holiday

4 april 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Julie-Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 4 van de 5 sterren

The travel agent called Lucy was…

The travel agent called Lucy was extremely helpful and pleasant. Nice experience altogether.

27 maart 2026
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Antwoord van Hays Travel - NewtownAbbey

Hi Alan,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Lindsey was very well informed and made…

Lindsey was very well informed and made sure that we were comfortable with our choice.

1 april 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Ernest,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Good booking process and Carolyn very…

Good booking process and Carolyn very friendly and helpful

13 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Carol,
Thank you for lovely feedback.
I will ensure this is passed onto Carolynn.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

The knowledge that Lindsay had of…enjoyable experience

The knowledge that Lindsay had of turkey and the different hotels was excellent

21 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi John
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

What made our experience great was the…

What made our experience great was the friendly staff , they found us exactly what we were looking for , we were given great tips and advice , we weren't rushed and all our questions were answered .

14 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Lesley,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

An excellent booking experience!

I was greeted with a smile and a genuine friendly welcome.
The consultant was very helpful, efficient and answered all my questions; this resulted in me booking a City break on the spot.
I felt that I mattered as a person and not just as a paying customer.
Well done Laura and the Abbeycentre branch!

20 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Michele,
Thank you for lovely feedback.
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Very good told us everything we needed…

Very good told us everything we needed to no

16 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Sharen,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Such a friendly place

Such a friendly place. Great customer service. Thank you to the girls who helped book our holiday and sort out the money. Will definitely be back!!

28 februari 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Gillian,
Thank you for lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Excellent service from Carolynn

Excellent service from Carolynn. Wouldn’t us em any other company.

10 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Lynda,
Thank you for lovely feedback.
I will ensure this is passed onto Carolynn.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Made a query on a holiday and Laura was…

Made a query on a holiday and Laura was very efficient and I was able to book it right away.

9 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Dawn,
Thank you for your lovely comments
I will ensure this is passed onto Laura.
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Staff very friendly

Staff very friendly, efficient, went out of their way to get us the holiday we wanted at the best price , very impressed by all the staff and their commitment to helping customer , great customer relations! Will definitely book my next holiday with them , and have recommended them to my family &
Friends

26 februari 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Wendy,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Was so easy to book and fellow was so…

Was so easy to book and fellow was so professional and explained everything and so quick thank you

8 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Geraldine,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Andrea was very helpful and very…

Andrea was very helpful and very pleasant to deal with.

4 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Patricia,
Thank you for your lovely comments
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Great help from staff

Great help from staff, very professional and friendly.

3 maart 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Trevor,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Beoordeeld met 5 van de 5 sterren

Good information and very detailed…

Good information and very detailed answering any questions we asked

27 februari 2026
Logo Hays Travel - NewtownAbbey

Antwoord van Hays Travel - NewtownAbbey

Hi Mary,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

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