Hays Travel - Nicola Sutcliffe Reviews 

Great service, Nicola was perfect from first contact, right through to booking . We’re well happy with Nicola and Hays .

Nicola booked our FIRST cruise which we have just returned from and I had to ring her to book another!!!😁
EVERYTHING was PERFECT, Not ONE problem did we have🤗
We ABSOLUTELY LOVED Our 12 Day Mediterranean Cruise 🛳
We have booked again with her and are now looking to book for my Special Birthday in Jan '25.
I would highly recommend Nicola in a heartbeat, she is a lovely Knowledgeable Travel Consultant
Definitely 5***** here.😉

Another holiday booked with Nicola. Very professional and thorough. Nicola makes the whole process so easy and offers great advice.

Nicola did a fantastic job at finding us an ideal holiday, suited for everyone! She was fast and very efficient and the booking process was very simple and easy!

Used before and will use again. Good communication during the booking process and always seems we get the best deal.

Nicola was amazing, fast with her responses to any questions and gave us all the information that we need. Will definitely book our next holiday through Nicola.

First time using the services of Hays Travel and Nicola Sutcliffe and can not be more impressed. Nicola has been excellent from our first conversation right through to completing our cruise booking. Nothing was too much trouble, she answered all my questions and concerns and is a true professional.

Prompt response from Nicola at Hayes, Garforth from my initial enquiry to completion of booking. Everything went smoothly and Nicola prompted me for any special requests/requirements which I would likely have forgotten to enquire about. I haven't used a travel agent in years despite my many holidays. I wouldn't hesitate to use again.

Friend of mine had booked a holiday and i was invited to go with them, i needed to book asap as the holiday is in 3 weeks, i asked Nicola to look into finding a holiday so i could join them, within 2 hours it was booked and had my boarding passes in my iPhone wallet. Unbelievable so happy and looking forward to my holiday. Thank you so much.

Easy, hassle free booking, great price too. All done and booked in 20 mins on the phone

3rd or 4th time I’ve returned to Nicola at Hays Travel to book my holiday she takes the hassle out of me looking and when I change what I want half way through she goes with it to find me the best deal.

Nicola is very friendly and professional. The booking process was seamless.

I have used Nicola in the past and when there has been an issue with the tour operator she has gone above and beyond to sort things for us.

Wouldn't use anyone else to book our holiday.

Competitive pricing for a holiday to Japan but most of all Nicolas patience in pulling together our travel itinerary was much to be admired in justifying 5 star rating. I made more than enough requests and changes but nothing was a problem in revising the itinerary, and I’ve got, what I hope will be, a terrific holiday booked.

Nicola was amazing listened to what we wanted and found the best hotel to meet our requirements 100% recommend 👌

I was unsure where I wanted to go for New Year and messaged Nicola for advice. She listened to what I wanted out of the holiday and then sent suggestions. She asked about my budget and what was important to me. She also emailed the hotel directly for assistance with my child’s medical requirements. As always a very personal service and follow up.

Nicola made our booking so easy and tailored our holiday to haw we wanted it.

Very straightforward nocola put her up most best in trying to get what you want and doesn't give .

Nicola was really helpful and made everything really easy for us would definitely recommend