I have been using Hays travel to book my holidays for years now and I won’t go anywhere else. I use Hays travel in North point shopping centre, Hull. Ann Kemp is my go to person. Knowledgeable, fr... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always receive first class service from Hays at North Point. Leanne was especially helpful and all the staff welcome you with a lovely smile. Wouldn't go anywhere else
The agent who helped us was fantastic, especially as we gave her the challenge of sending us somewhere within 24 hours (we actually flew 13 hours later). The process was quick and as smooth as can be.... Toon meer
Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
42 North Point Shopping Centre, HU7 4EE, Hull, Verenigd Koninkrijk
- 01482534924
5,0
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always helpful and easy to deal with…
Always helpful and easy to deal with and sort everything out for the holiday
8 februari 2026
Antwoord van Hays Travel - North Point
Thank you so much for your feedback & for booking with us again :)
The agent (Elise) was very professional…
The agent (Elise) was very professional and answered any Qs we had. We had all the information needed to make the booking there and then.
8 februari 2026
Antwoord van Hays Travel - North Point
Thank you so much, that's great to hear :)
The ladies are so helpful and we just…
The ladies are so helpful and we just love booking thru Hays travel, efficient, friendly and responsiv
31 januari 2026
Antwoord van Hays Travel - North Point
Thank you for your kind words, and for your repeat custom :)
The girls I dealt with were very…
The girls I dealt with were very pleasant knowledgeable and professional.. went through all details with me and made booking the holiday a pleasure
7 februari 2026
Antwoord van Hays Travel - North Point
Thank you for leaving this lovely review :)
Ann the lady who booked my holiday was…
Ann the lady who booked my holiday was brilliant in branshome center store,
2 februari 2026
Antwoord van Hays Travel - North Point
Thank you for your kind words :)
5* Treatment
Whenever I go to Hays Travel I get nothing but 5* help. All the staff are amazing ! Friendly, helpful, caring. They go above and beyond to try and get the right deal and holiday that suits you.
I would recommend Hays to anyone !
5 februari 2026
Antwoord van Hays Travel - North Point
This is lovely to read, we are so pleased you are happy with our service :)
Always Excellent Service
5 februari 2026
Antwoord van Hays Travel - North Point
Thank you for your repeat custom, and for leaving a review :)
Sarah who dealt with us was both polite…
Sarah who dealt with us was both polite and helpful talking us through our oppsions.Took a while to choose and it was nice to book the holiday and the parking in one visit.
4 februari 2026
Antwoord van Hays Travel - North Point
We're happy to hear that you are pleased with the service you received. Thank you for taking the time to leave a review :)
Superb service.
The young lady was very helpful took her time with us and we didn't feel rushed.
We are returning customers at this branch (North point) what a superb team. They are a credit to the company.
4 februari 2026
Antwoord van Hays Travel - North Point
Thank you so much for your lovely feedback, we really appreciate that and so glad you keep coming back to us :)
Friendly atmosphere immediately
Ann was friendly and receptive to our needs,
Efficient and knowledgeable
28 januari 2026
Antwoord van Hays Travel - North Point
Thank you for your kind words :)
Layla was really helpful booking our…
Layla was really helpful booking our holiday even with all my kiddies been loud! Listened too everything I was asking for, thank you 😊
27 januari 2026
Antwoord van Hays Travel - North Point
Thank you for booking with me Jade, I appreciate your kind words :)
Sarah went above and beyond to find us…
Sarah went above and beyond to find us the the best deal we come back to her year after year nothing is to much trouble
2 februari 2026
Antwoord van Hays Travel - North Point
Thank you for your repeat custom, we appreciae it.
Great Service, Great Staff
Looked online first to see what holidays I wanted then went to hayes to see what they could do as I prefer to speak to a person. The assistant was very polite and looked at all options and got a great price so we booked that day, great service, would recommend anyone to give them a try.
2 februari 2026
Antwoord van Hays Travel - North Point
Thank you for your repeat custom, we appreciate you coming back to us. We hope you have a lovely time!
Cruise Purchase.
I was only kept waiting a couple of minutes before being attended to by Ann.
I haven't been on a cruise for a number of year that is why I chose to go into Hays Travel to get some expert and up to date information.
Ann was very helpful and sorted everything out for me so consequently I booked the cruise, on P&O's IONA, there & then.
31 januari 2026
Antwoord van Hays Travel - North Point
Thank you for booking with us and your kind words for Ann :)
As I have had a lot of experience travelling…
As I had a lot of experience travelling the world, Elise was keen to listen to my experiences in various countries while waiting for various information to come through on the phone..
Very pleasant experience.
25 januari 2026
Antwoord van Hays Travel - North Point
That's great to hear! Thank you so much for your lovely feedback :)
Staff very welcoming and helpful.
1 februari 2026
Antwoord van Hays Travel - North Point
Thank you so much :)
Leanne was absolutely fantastic
Leanne was absolutely fantastic, she went above and beyond my expectations and was able to beat my initial quote from a previous travel agency. I left the shop knowing my needs had been met and everything had been explained in a language I understood and could participate with. Thanks Leanne I can't wait to visit Mauritius next year 😊
30 januari 2026
Antwoord van Hays Travel - North Point
Thank you for booking with us Michelle, we hope you have a fabulous holiday!
Layla again surpassed our expectations…
Layla again surpassed our expectations , finding us the exact holiday we wanted , flying from Humberside. Her customer service and eye for detail are exceptional. Highly recommend Layla and the Northpoint store
30 januari 2026
Antwoord van Hays Travel - North Point
Thank you for your repeat custom and your support :)
Leanne made our job easy
Leanne made our job easy. Very helpful and knowledgeable. Easy to book with.
23 januari 2026
Antwoord van Hays Travel - North Point
Thank you for your lovely review
Very knowledgeable salesperson very…
Very knowledgeable salesperson very efficient and very pleasant
27 januari 2026
Antwoord van Hays Travel - North Point
Thank you for booking with us and taking the time to leave a review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.