We’ve been booking our holidays with Hayes travel North Shields for many years and wouldn’t go anywhere else. The staff are so helpful and supportive, they give good advice and will go out of thei... Toon meer
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Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Toon meer
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Staff from North Shields branch were fantastic on the telephone, breaking everything down and genuinely seemed excited for me about my Holiday
Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
102 Bedford Street, NE29 6QJ, North Shields, Verenigd Koninkrijk
- 0191 5438949
4,9
Uitstekend
958 reviews
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Dawn and all the staff are lovely xx
Excellent staff so friendly always happy to help . Wouldn't book my holidays anywhere else.
6 januari 2026
Antwoord van Hays Travel - North Shields
Thank you for your lovely comment Shirley, always a pleasure to serve you.
Dawn
Susan the manager was fantastic with me…
Susan the manager was fantastic with me as Deaf woman
She is very Deafaware. I was so happy and feel so relaxed with Susan. I feel she will look after me all way through
I would like to say thank you
I would recommend to anyone to go there
6 januari 2026
Antwoord van Hays Travel - North Shields
Thank you for the kind comments and lovely feedback, it was so nice to meet with you and your friend. You have an amazing holiday to look forward to. Susan
Antwoord van Hays Travel - North Shields
Many thanks for your lovely feedback. It was a pleasure to help with your holiday plans. Best regards, Dawn
Great service
Susan was fantastic, great customer service skills.
She looked for exactly what we wanted and even managed to get us a much better deal on our holiday.
I dont think I will ever book another holiday online and I can't recommend hays enough.
If you want a bargain and a fantastic holiday go to Hays
4 januari 2026
Antwoord van Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted :)
Thanks Susan
Laura was so helpful even though she…
Laura was so helpful even though she was new to hays she was very professional and helped us find a holiday and in our budget
31 december 2025
Antwoord van Hays Travel - North Shields
Thank you so much Patricia, Hope you have a wonderful holiday, Always here to help in the future.
Laura
Could not do anything better
Could not do anything better. Thay do all wat u want very helpful. Best hays shop in north shields Newcastle
Mrs S Jones
31 december 2025
Antwoord van Hays Travel - North Shields
Thank you for your lovely comments :) Nice to see you again! Rachel
Jessica took her time describing the…
Jessica took her time describing the hotel and local facilities giving us time to work out what suited us.
30 december 2025
Antwoord van Hays Travel - North Shields
Many thanks for your feedback! we will pass on your comments to Jess.
Lovely very helpful staff nothing was…
Lovely very helpful staff nothing was any trouble to them.
29 november 2025
Antwoord van Hays Travel - North Shields
Thank you for your lovely feedback it was a pleasure helping you arrange your 2 holidays :) Thanks Faye
Always helpful at North Shields branch
Always helpful at North Shields branch!
Thank you Rachel
23 november 2025
Antwoord van Hays Travel - North Shields
Thank you for your lovely comments. Hope you all have a great time! Thanks, Rachel :)
We have used Hays for a good few years…
We have used Hays for a good few years and the fact that the staff know our holiday history and what we like in a holiday makes the booking experience so much easier, nothing seems to be a problem helping us to achieve our perfect holiday, long may it continue 👍
23 november 2025
Antwoord van Hays Travel - North Shields
Thank you for your lovely comments. Lovely to see you both again to get another holiday booked up! See you soon, thanks Rachel :)
Fantastic as always
Fantastic as always. It’s why I’ll keep using hays North Shields for booking my cruises
21 november 2025
Antwoord van Hays Travel - North Shields
Thank you for the lovely feedback. We love that you keep coming back to us. Regards Faye
Antwoord van Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
Very friendly service from Hays we have…
Very friendly service from Hays we have now a nice holiday to look forward.
14 november 2025
Antwoord van Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Faye :)
Antwoord van Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Dawn
Professionalism of staff
Professionalism of staff. Polite and friendly, welcoming staff member
13 november 2025
Antwoord van Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Rachel :)
I wanted to book a short break to…
I wanted to book a short break to Krakow with my wife as a surprise for her, next year but could not find the answers to what I wanted online.Went to North Shields Hays with my daughter and met Rachel. Very helpful, professional didn’t push at all and answered all my questions. Rachel found what I wanted.Arranged the break and I paid for it. Very good. Thanks Rachel.Dealing with a human makes all the difference!!
12 november 2025
Antwoord van Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Thanks Rachel :)
Brilliant customer service
Brilliant customer service. Dawn helped us to find the prefect holiday and made the process really easy. Lots of options were given and nothing was too much trouble.
11 november 2025
Antwoord van Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Dawn
Antwoord van Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Faye :)
The service is always top class that’s…
The service is always top class that’s why we never go anywhere else and the girls are so knowledgeable
22 oktober 2025
Antwoord van Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
Very friendly customer service
Very friendly customer service. Took time to check possible options for us
Explained everything very clearly.
26 oktober 2025
Antwoord van Hays Travel - North Shields
Thank you for the kind words, so glad I managed to get you sorted :)
Thanks Jess
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