We’ve been booking our holidays with Hayes travel North Shields for many years and wouldn’t go anywhere else. The staff are so helpful and supportive, they give good advice and will go out of thei... Toon meer
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Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Toon meer
Bedrijf heeft geantwoord
Staff from North Shields branch were fantastic on the telephone, breaking everything down and genuinely seemed excited for me about my Holiday
Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
102 Bedford Street, NE29 6QJ, North Shields, Verenigd Koninkrijk
- 0191 5438949
4,9
Uitstekend
958 reviews
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Absolutely great service
Absolutely great service, very informative, explained everything, and printed off our documents.. first class ..
10 februari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Friendly safe who took the time in…
Friendly safe who took the time in helping me book my holiday and were accommodating to my requests
8 februari 2026
Antwoord van Hays Travel - North Shields
Thank you for your kind review, we hope you have a lovely time!
Thanks
Jess
Dawn was very helpful n helped us…
Dawn was very helpful n helped us decide which holiday to choose . She was friendly and knowledgeable .
8 februari 2026
Antwoord van Hays Travel - North Shields
Thank you for the kind comments, so glad I got you sorted. I know you're going to have a lovely holiday. Dawn
North Shields branch
Visited the North Shields branch and was so glad I did! The team there have exceptional customer service, they were warm, friendly and very knowledgeable. Knew I wanted to treat myself for a holiday and wasn’t sure what and where. They were patient with me and offered advice. Within 30 minutes all sorted. I’ll definitely use their services again, faultless!!!!!
8 februari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Antwoord van Hays Travel - North Shields
Thank you for your review :)
Have the best time away.
Thanks Rachel
Antwoord van Hays Travel - North Shields
Thank you so much for your kind feedback. I hope you have a wonderful time!
Best wishes,
Susan
The agent was extremely helpful and…
The agent was extremely helpful and went out of her way to make sure we were happy with our choice. Excellent service
29 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Dawn
Nothings a problem
Susan was the main person who we dealt with for our booking, she found anything we asked for without any issues, even contacting disneyland directly to ask something she wasnt sure about. We also got some information from laura as it was susans day off on this occasion, she emailed through some other date options for us to consider.
28 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Susan
Girls in North Shields branch could not…
Girls in North Shields branch could not be more helpful, from making a general enquiry, sorted us out latest Holi to Dominican Republic, guided us through visa questionnaire, sorted out monies etc, and gave valuable local advice.
We use Shields branch always.
28 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Faye
She was very helpful got us holiday we…
She was very helpful got us holiday we wanted she went out her way do everything for us
28 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback Margaret , Hope you have a wonderful time :)
Laura
Lovely helpful staff
3 februari 2026
Antwoord van Hays Travel - North Shields
Thank you for your feedback it was a pleasure helping you with your holiday - Thanks Jess
Antwoord van Hays Travel - North Shields
Thank you for your feedback it is always a pleasure helping you with your holidays - Thanks Dawn
Very friendly staff very helpful and we…
Very friendly staff very helpful and we managed to book our holiday within half an hour and got a discount which ended up cheaper than the online price quoted though the tour operator
1 februari 2026
Antwoord van Hays Travel - North Shields
Thank you for your lovely comments it was a pleasure helping you arrange your holiday to Turkey Thanks Faye
My wife and I found your staff very…
My wife and I found your staff very friendly, helpful and efficient.We could not have received better help in booking our holiday. Ramon and Joyce Pini
21 januari 2026
Antwoord van Hays Travel - North Shields
Thank you for your feedback it is always a pleasure helping you with your holidays - Thanks Rachel
Helpful Hays.
It was a pleasure to have the help of Laura. Although Laura was new at the job She coped with the booking very well. Very helpful and efficient.
29 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback Jean, Was a pleasure to help you. Hope you have the best time.
Laura :)
Very good service in person the Hays…
Very good service in person the Hays team at North Shields were very helpful
19 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Laura
This is our first holiday abroad for…
This is our first holiday abroad for nearly 40 years.
Dawn was very friendly and helpful, she explained everything in a easy to understand way.
24 januari 2026
Antwoord van Hays Travel - North Shields
Aww thank you so much for the lovely feedback. It was my pleasure to get you all booked and I know you will have an amazing time. Dawn
Dawn
Dawn, the travel consultant was and always is, dedicated to finding the holiday tailored to your needs. Thorough and patient every step of the way. A credit to Hays.
25 januari 2026
Antwoord van Hays Travel - North Shields
Aww thank you so much for the lovely feedback. It was my pleasure to get you all booked and I know you will have an amazing time. Dawn
Tromsø trip
Susan was amazing and very helpful , thanks to her we are looking forward to our holiday.
Thank you Susan 😊
23 januari 2026
Antwoord van Hays Travel - North Shields
Aww thank you so much for the lovely feedback. It was my pleasure to get you all booked and I know you will have an amazing time. Susan
Great advice and discounts.
Got what we wanted with guidance from Rachel at North Shields, appreciated the discounts she found for us.
20 januari 2026
Antwoord van Hays Travel - North Shields
Thank you so much for your lovely feedback, Hope you have a wonderful time :)
Thanks Rachel
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