Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been booking my holidays with Emma for several years now, and she always manages to find us the perfect holiday. Emma is enthusiastic, knowledgeable and genuinely takes the time to und... Toon meer
Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... Toon meer
Bedrijf heeft geantwoord
I found that I was listened to, felt I was important and left the shop feeling I had received a good deal. The person who dealt with my booking was polite sociable and efficient.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, Verenigd Koninkrijk
- 01603857516
4,9
Uitstekend
1K reviews
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Amazing support for family with disabilities
Was booking our first ever holiday abroad with our 2 children and Mia was fantastic!! As a family with disabilities, we had a lot of questions and she helped put our mind at ease, nothing was too much trouble and she found us the best holiday! I then found out that she was a trainee apprentice and couldn't believe she hadn't been doing this for years!
Very happy with Hays Travel, wouldn't hesitate to book again in fact we are already talking about the next one!
28 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for such lovely feedback :)
Barney always prompt and helpful
Barney always prompt and helpful, a helping hand when you need it!
27 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Well done to Madison for sticking to…
Well done to Madison for sticking to the task and understanding our requirements
Result holiday booked for our family
27 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Madison was superb
Madison was superb! She was able to find exactly what we wanted! And she did so with efficiency, will be coming back to her for every one of our holidays!
25 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Sadie was great.
The lady that helped me was really helpful. She went out of her way to help me.
14 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
A busy day
It was very busy but helpful and friendly staff. Given all the information requested without any pressure. Returned later to book it was still very busy, again very helpful and friendly.
16 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
A good experience
The lovely lady who remembered us from previous visits and was charming with a lovely sense of humour, she was helpful making sure we booked a good holiday based on what we wanted
22 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Majorca Hols.
Barney was very polite and helpful.
Answered all are questions.
Looked for a good deal.
Didn't rush us.
Came away with a holiday .
13 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Very helpful staff with good…
Very helpful staff with good knowledge. And Nice to speak to someone face to face .
19 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Sadie was so helpful
Sadie was so helpful, in finding our holiday. We always use this branch of Hays for our holidays and have never had anything other than fantastic service.
12 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Beth at Hays Travel Norwich Tesco was…
Beth at Hays Travel Norwich Tesco was friendly, efficient and helpful.
19 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Phenomenal service
Phenomenal service, quick and easy to book my holiday with amazing advice from the workers
12 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Madison was very friendly and helpful
Madison was very friendly and helpful. I would give it a 5star but had issues when booking as couldn't get the room available and ended up paying more for the original room quoted.
14 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Eventually found a holiday we wanted…
Eventually found a holiday we wanted but the screen was being moved too quickly making my eyes hurt!
We also asked if we could have a quiet room but she didn’t seem to record that
13 februari 2026
Antwoord van Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
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