Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Toon meer
Bedrijf heeft geantwoord
Representative was very helpful in finding holiday for next year telling us to come back nearer time and will help us do paperwork. Also checked passports were ok.
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Verenigd Koninkrijk
- 01213146276
5,0
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to book an holiday Charli at the…
Easy to book an holiday Charli at the Oldbury shop was so kind and explained everything and went out of her way to accommodate our requirements
30 april 2026
Antwoord van Hays Travel - Oldbury
Hiya. Lovely to meet you and thank you for your fantastic feedback. I really appreciate it and so glad I could help. When I can you again please don't hesitate to let me know. Take care - Charli x
Antwoord van Hays Travel - Oldbury
Thank you for your lovely feedback. Appreciate it. When I can help again please let me know. Take care - Maria
Always first class customer service and…
Always first class customer service and never fail to provide exactly the holiday I ask for.
They are patient, thoughtful and nothing is to much bother. Recommend highly
19 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Nicola. Always lovely to see you and catch up. Thank you for booking with me again and for your fantastic feedback. I really appreciate it. I hope you're looking forward to your trip? Please let me know whenever I can help again. Speak soon - Kev x
Excellent customer service and spent…
Excellent customer service and spent time going through all our options
17 april 2026
Antwoord van Hays Travel - Oldbury
Hiya. Thank you so much for your fantastic feedback. I really appreciate it and so glad I could help. When I can help again please let me know. Take care - Helen x
Kevin was very helpful with useful…
Kevin was very helpful with useful knowledge of the hotel.
23 april 2026
Antwoord van Hays Travel - Oldbury
Hi Paul. Thank you for booking with us again. I hope you're both excited? Glad I could help and thank you for your excellent feedback. I really appreciate it and when I can help again please let me know - Kev
Maria was very informative
Maria was very informative , offered plenty of choices reflecting on our budget .
Have used Hayes before and no doubt will be using again
22 april 2026
Antwoord van Hays Travel - Oldbury
Thank you so much for your fantastic feedback. I really appreciate it and you've made my day. Thank you. When I can help you again please let me know. Take care - Maria
Kevin most helpful gave best price on…
Kevin most helpful gave best price on cruise went through all cabin options and any extras and what they provided
13 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Anita. Thank you for booking with me again. I appreciate it and I appreciate your fantastic feedback. Glad I could help. I hope you're both excited? Please let me know when I can help you again - Kev x
Always receive good service from the…
Always receive good service from the staff when booking in person.
20 april 2026
Antwoord van Hays Travel - Oldbury
Thank you for your lovely feedback and for booking with us again. I appreciate it. When I can help you again please let me know. Take care - Porsha x
Welcoming friendly staff
Welcoming friendly staff. Always going that extra mile. Would not book with any body else
17 april 2026
Antwoord van Hays Travel - Oldbury
Lovely to catch up with you and thank you for booking with me again. Thank you also for your amazing feedback. Really appreciate it and really means alot to me. I'm glad you're happy and when I can help you again please let me know. Take care and speak soon - Steph x
Every time I book a holiday with Hays…
Every time I book a holiday with Hays in oldbury birmingham I have a wonderful time booking my holidays and all the staff are so friendly,knowledgeable and take the time to make you feel important.
I would not book a holiday with anyone else.
The staff go above and beyond for it's customers.
7 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Esther. It's always lovely to see you and thank you for booking again with us. I really appreciate it and thank you for your fantastic feedback. You've really made my day. Please let me know when I can help you again. I hope you're looking forward to it? - Helen x
Great customer service couldn't do…
Great customer service couldn't do enough to help as we didn't no what we wanted very helpful
7 april 2026
Antwoord van Hays Travel - Oldbury
Thank you for your fantastic feedback. My pleasure to help and I really appreciate you taking the time to leave it for me. Please let me know when I can help you again. I hope you're excited? - Charli x
As always Kevin was very informative
As always Kevin was very informative, and makes sure it’s the holiday we want. Wouldn’t book anywhere else.
4 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Denise and Steve. I love catching up with you when you pop in and thank you for booking with me again. I really appreciate it and I really appreciate your fantastic feedback. You've made my day 😊 Please let me know when I can help again and I hope you're excited? - Kev x
Always book with Hays travel Oldbury.
Always book with Hays travel Oldbury.
Great service but very disappointed that 5 days later I could have got an extra £100 off the price.
4th holiday booked here this year alone and I know holiday priced fluctuate but this was a promotion added. Very annoyed
4 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Kerry. Great to see you again and catch up and thank you for booking. I'm sorry about the promotion. Unfortunately we don't get to find out about these until they release them but you know we'll always do our best for you. I will pass your feedback onto Jet2holidays for you. Thank you for your lovely feedback. Really appreciate it and please let me know when I can help again. Speak soon - Steph x
Excellent service wanted a specific…
Excellent service wanted a specific place workex as a team to accommodate my trip
10 april 2026
Antwoord van Hays Travel - Oldbury
Hiya. It's our pleasure to help and I'm really glad we got it sorted for you. How exciting is your trip? 😊 Thank you so much for your fantastic feedback. I really appreciate it and please let me know when I can help again. Take care - Charli x
I just remembered being a bit nervous…
I just remembered being a bit nervous going in but I needn't have been such a welcome from start to finish.
Thank you
Our cruise all booked.
2 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Karen. I'm so glad I could help you and thank you for your amazing feedback. I really appreciate. Please let me know whenever I can help you again. Speak soon - Maria x
Everything we ask for was dealt with…
Everything we ask for was dealt with efficiently by helpful and friendly staff as always
4 april 2026
Antwoord van Hays Travel - Oldbury
Thank you for fantastic feedback. I really appreciate it and I'm so glad I could help. Please let me know when I can help you again. Take care - Hannah x
The staff were very helpful they took…
The staff were very helpful they took the time to ask what we liked and what country’s we wanted to go too.They went through everything and when we were happy they booked it.
5 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Joe. It was lovely to speak to you both. Thank you for your fantastic feedback. I really appreciate and when I can help you again please don't hesitate to let me know. Speak soon - Kev
Amazing service
Amazing service, steph was friendly open and honest when making our booking, would and have already recommend to a friend . Nice atmosphere in the shop didnt feel pressure to book and well supported when we did
4 april 2026
Antwoord van Hays Travel - Oldbury
Hiya Claire. It was lovely to meet you and your daughter yesterday and I really hope you enjoyed Six? I'm really glad I could help and I'm glad you're happy. Thank you for your amazing feedback - you've really made my day 😊 Whenever I can help you again please don't hesitate to let me know. Hope you're all excited? - Steph x
The staff at Hays Travel Oldbury are…
The staff at Hays Travel Oldbury are very helpful and descriptive about the deals and holiday offers available. Very polite and nice to talk to.
3 februari 2026
Antwoord van Hays Travel - Oldbury
Hiya. Thank you for your great feedback. Glad I could help and appreciate you taking the time to leave it. When I can help you again please let me know. I hope you enjoy your trip. Speak soon - Kev x
Staff where all welcomming helpful and…
Staff where all welcomming helpful and experienced to sell the hoklday we wanted
2 april 2026
Antwoord van Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it and so glad I could help you. When I can help you again please don't hesitate to let me know. Take care - Helen x
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.