Very pleasant and helpful, reviewing a number of options to help us find the best, most suitable for us. Giving advice about the various options explored and remembering needs and interests discussed... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have booked with the Peterlee Branch of Hayes travel for numerous years and the service is excellent . Staff are always helpful . Jane always goes the extra mile , nothing is too much trouble de... Toon meer
Bedrijf heeft geantwoord
Very welcoming polite staff always especially Jane she is the jewel in the crown but all the staff are second to none. We are always satisfied even when things go wrong.
Bedrijf heeft geantwoord
Amelia has helped us with queries recently and has been very helpful. Yesterday we wanted to book another holiday and Amelia was free. For an apprentice she is very knowledgeable and pleasant. Took al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2 The Chare, SR8 1AE, Peterlee, Verenigd Koninkrijk
- 0191 5184990
4,9
Uitstekend
826 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great staff
Great staff, shop has a friendly vibe and the whole team are knowledgeable.
wouldn't book a holiday anywhere else
21 september 2025
Antwoord van Hays Travel - Peterlee
It was a pleasure to book your holiday! Thank you for your lovely review. Lottie :)
Bronia went above and beyond helping my…
Bronia went above and beyond helping my wife sorting out our cruise and stay even when she had to communicate with TUI as there site was not working correctly so she could not do it fully on her computer and online .
25 november 2025
Antwoord van Hays Travel - Peterlee
Thank you for your lovely review! Thanks again for booking with us! Bronia :)
Very friendly and helpful assistant
25 november 2025
Antwoord van Hays Travel - Peterlee
It was a pleasure to book your cruise Nigel and thank you for the kind feedback. Thanks Bronia :)
Antwoord van Hays Travel - Peterlee
Thank you for your lovely review :)
Also great service get the best deals…
Also great service get the best deals and always very helpful
16 november 2025
Antwoord van Hays Travel - Peterlee
Hi Christine, thank you so much for your review. It was lovely getting your holiday booked. Sofia :)
Very helpful polite and professional…
Very helpful polite and professional thank you
15 november 2025
Antwoord van Hays Travel - Peterlee
Hi Michael, thank you for your kind review! :)
Just perfect thanks
8 november 2025
Antwoord van Hays Travel - Peterlee
Thank you so much for your review, we do appreciate your comments. Jane
Very friendly very helpful do any thing…
Very friendly very helpful do any thing for you 👍
6 november 2025
Antwoord van Hays Travel - Peterlee
Hi Sharon, thank you so much for your lovely review! It was great to get your holiday booked. :)
Antwoord van Hays Travel - Peterlee
Thank you for your lovely feedback Nicola, so happy to get you all booked. Thanks Lottie :)
Cruise
Jane is such a lovely lady and goes above and beyond always smiling always cheerful
25 oktober 2025
Antwoord van Hays Travel - Peterlee
What a lovely review! Thank you , Jane
Antwoord van Hays Travel - Peterlee
Thank you for your review, Lottie
Great service as always
We knew which holiday we wanted and we got it at a great price. We always book through Hays as the service is second to none
23 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you for your lovely review, it is always a pleasure :)
Very friendly and helpful to get us the…
Very friendly and helpful to get us the holiday within our requirements.
15 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you so much for your kind review David. It was amazing to get your holiday booked! :)
Very friendly service nothing was a…
Very friendly service nothing was a problem for them to sort
21 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you so much for taking the time to write a review, we do really appreciate it. Thanks Claire
Five star booking experience booking our holiday
Another great experience booking our Christmas break. Jane found the right hotel and flights to suit our needs. Making the experiance so pleasurable even a cup of coffee along the way.
Always a pleasure to go to Hays travel at Peterlee
21 oktober 2025
Antwoord van Hays Travel - Peterlee
Thanks so much for your lovely comments, we do appreciate your feedback
From going in the door you are made to…
From going in the door you are made to feel welcome
18 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you for your review :)
Jane Anderson the Branch manager always…
Jane Anderson the Branch manager always books our holidays she cant do anymore for you that is the reason we book the Hays up to 2 holidays a year .
16 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you so much John, for your lovely review. It was a pleasure to get you booked again! :)
Quick and helpful
12 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you so much for your review, always a pleasure to book your holidays, Bronia
Lottie Hays Travel Peterlee
We booked a holiday with Lottie at Hays Travel Peterlee.
Lottie gave us great advice and sourced the perfect package for us.
Communication was first class and the process was professional and gave us piece of mind.
11 oktober 2025
Antwoord van Hays Travel - Peterlee
Thank you so much for your kind review, your comments are very important to us. Thank you
The girls were so knowledgeable and…
The girls were so knowledgeable and sorted everything out
11 oktober 2025
Antwoord van Hays Travel - Peterlee
Hi Lesley, thank you so much for your kind review. it was lovely to get you booked! Bronia :)
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