Hays Travel - Petersfield Reviews 

311
TrustScore 5 uit 5

4,8

17 High Street, GU32 3JT Petersfield, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My husband and I simply turned up One Saturday morning and asked about what we were looking for, bearing in mind that this was our first foray into a travel agent for double figure years when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them agai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks. Our cruis... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 17 High Street, GU32 3JT, Petersfield, Verenigd Koninkrijk

  • 01730 268341

4,8

Uitstekend

TrustScore 5 uit 5

311 reviews

5 sterren
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4,8

Alle reviews

(311)

120.995 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lisbon trip.

My recent Lisbon trip went really smoothly, thanks to Richard at Hays Travel, Petersfield.
His recommendation of the Sofitel at LHR’s T5 was great. It was extremely comfortable, (with a free room upgrade!) I had nice supper which was served in the bar area, and I’d recommend Hays idea of staying over night, prior to a fairly early flight the next day.
BA short-haul flight was super, (a little biased perhaps, as ex-cabin crew!)
Thanks Richard, for planning my trip and for making it very straight forward.
Kind regards,
Julia Allison.

27 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you very much for such a great review. Its is great to hear when a client has a great experience. I look forward to booking your next holiday. Much appreciated Richard

Beoordeeld met 5 van de 5 sterren

Lovely people

Lovely people, no pressure very informative and helpful. Found us exactly what we want in our price range no pressure to spend more just very informative and pleasant

6 maart 2024
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Antwoord van Hays Travel - Petersfield

Thank you for taking the time to complete the survey and thank you for your kind feedback, karen

Beoordeeld met 5 van de 5 sterren

The advisor I dealt with was…

The advisor I dealt with was knowledgeable, patient and very helpful. She gave me choices about my mode of travel and this was very useful. I was very pleased with the help I received.

28 februari 2024
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Antwoord van Hays Travel - Petersfield

Many thanks for taking time to complete the survey and that you were pleased with the service you received, Karen

Beoordeeld met 5 van de 5 sterren

Great service

Great service

22 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you for taking the time to complete the survey and that you were pleased with the service you received

Beoordeeld met 4 van de 5 sterren

Friendly and helpful

Friendly and helpful

25 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you so much Lisa for the lovely review! I am so glad we could get this booked for you both. :)

Freya

Beoordeeld met 4 van de 5 sterren

Staff friendly and helpful throughout

Staff friendly and helpful throughout. They listened to our requirements, suggested an option and refined it based on our feedback. They appear to have a good relationship with the organisations that actually supply the holidays.
The only issue was that prices went up during the time it took us to confirm we wanted to go ahead.

17 februari 2024
Beoordeeld met 5 van de 5 sterren

Freya was very helpful with lots of…

Freya was very helpful with lots of information thrown at her what kind of ideas we would like as a holiday to then find the perfect one for us with lots of destinations. She took the time to research hotels' kids' activities. She emailed me as soon as she found anything. Very happy!

10 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you so much for such lovely feedback! I was a pleasure helping you :-)

Freya,
Apprentice

Beoordeeld met 5 van de 5 sterren

Excellent service

9 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you Mr Clements, it was lovely to help you both :-)

Many Thanks,
Danielle
Branch Manager

Beoordeeld met 5 van de 5 sterren

Charlotte

Charlotte, a very helpful young lady, looked after my friend and I, while we were booking a holiday with Riviera recently.

26 januari 2024
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Antwoord van Hays Travel - Petersfield

Thank you so much Susan for the lovely review! I am so glad we could get this booked for you both, you are going to have a great time :) Charlotte

Beoordeeld met 5 van de 5 sterren

The whole booking experience was easy and met all our requirements.

The whole booking experience was very good. The lady was very friendly and knew our destination well, as she had been there. Everything was explained and all our questions were answered. She made sure everything we asked for in the holiday was covered.

3 februari 2024
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Antwoord van Hays Travel - Petersfield

Thank you Doug, it was lovely to meet you both and a pleasure helping you! :-)

Thank you,
Danielle
Branch Manager

Beoordeeld met 5 van de 5 sterren

Danielle was excellent

Danielle was excellent, very helpful and knowledgeable with everything we needed to help us decide on our choice of holiday, we didn’t feel rushed which was great.

25 januari 2024
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Antwoord van Hays Travel - Petersfield

Thank you for such lovely feedback, it was a pleasure helping! :-)

Thank you,
Danielle
Branch Manager

Beoordeeld met 3 van de 5 sterren

Hays good, but experience marred by misinformation

We booked two holidays. The first was excellent with all relevant info (flights, hotel etc). The other was very different. The cruise company misinformed Hays who booked the wrong cruise, luckily since rectified. Then the info given was incomplete (no flights - so we can’t yet book taxis). So half really good and half…well less good, mainly because of misinformation further up the chain. The people who served us in the agency were really excellent, efficient and informed, a shame the link to the company supplying holiday no. 2 did not have the right info to hand which misled our agents.

18 januari 2024
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Antwoord van Hays Travel - Petersfield

Thank you for your feedback Mr Lamey. We're delighted to hear that your experience with our agency was positive. We again apologies for any inconvenience caused during the second booking. We appreciate your patience while we worked to rectify the misinformed information. Our team are always committed to addressing any issues. Please do reach out if you have any further concerns or questions.

Thank you,
Danielle
Branch Manager

Beoordeeld met 5 van de 5 sterren

Welcoming, friendly and knowledgeable.

Danielle was friendly, welcoming and knowledgeable. She quickly found us a hotel in the location we wanted and got everything booked up without hassle. Just what we needed; a very pleasurable experience.

9 januari 2024
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Antwoord van Hays Travel - Petersfield

Thank you so much and you're very welcome it was a pleasure helping you both :-) Danielle

Beoordeeld met 4 van de 5 sterren

Its local to us

5 januari 2024
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Antwoord van Hays Travel - Petersfield

Thank you for your review, I hope we can assist you again in the future :) Freya

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