Have just booked a holiday to Malaysia. Pickering branch's Caroline matched all requirements, hotels, flights (internal and long haul), and dates. And given a spread of dates, managed to get the chea... Toon meer
Bedrijf heeft geantwoord
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Well after years of booking my jollies with Hays, I was was so nearly swayed to book with Spears travel Helmsley on this occasion. They kindly gifted me a free ballpoint pen. They nearly had me with... Toon meer
Bedrijf heeft geantwoord
Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... Toon meer
Bedrijf heeft geantwoord
As always all staff amazing, Caroline as always nothing too much trouble! Our go to every holiday.
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
14 Market Place, YO18 7AA, Pickering, Verenigd Koninkrijk
- 01751 472615
4,9
Uitstekend
807 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Caroline was professional
Caroline was professional, personable and so helpful. She was incredibly patient too!
14 februari 2026
Antwoord van Hays Travel - Pickering
Thank You for your kind review. I hope you have a lovely holiday.
Kind Regards
Caroline
Friendly quick service
Friendly quick service. 4th time I’ve booked with Nick he knows my preferences so all very smooth
11 februari 2026
Antwoord van Hays Travel - Pickering
Thank you
Nick
Remembered us from our last visit and…
Remembered us from our last visit and seemed genuinely interested in our previous holiday
7 februari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind review. I hope you enjoy your stay as much as last year.
Kind Regards
Caroline
Caroline as always is fantastic.
Caroline as always is fantastic. We go to Hays Travel every time, 150% reliable. Nothing is too much trouble . Used them for the last 25 years. Highly recommend them all at the Pickering branch.
8 februari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind review and booking with us again.
Kind Regards
Caroline
Always helpful and very easy to deal…
Always helpful and very easy to deal with.....5 star ++plus service..
7 februari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind comments
All the staff were pleasant and…
All the staff were pleasant and helpful. The member of staff who dealt with my booking was very pleasant and I felt, knew what she was doing. My booking was dealt with quickly, and when I collected my tickets all details were explained. It was my first experience at Hays Travel.
22 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind feedback
Kellie
Antwoord van Hays Travel - Pickering
Thank you
Nick
Booked three holidays with them in the…
Booked three holidays with them in the last two weeks - they must be doing something right !
3 februari 2026
Antwoord van Hays Travel - Pickering
Thank you, you have some great holidays planned
Many thanks Katherine.
Nick was very experienced and helpful
Nick was very experienced and helpful. He made us feel welcome and at ease from the off.
31 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your lovely comments
Nick
Friendly & very helpful
29 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind review. I hope you enjoy Italy.
Kind Regards
Caroline
The best friendly advice and service…
The best friendly advice and service every time.
29 januari 2026
Antwoord van Hays Travel - Pickering
Thank you, I hope you have a brilliant time.
Many thanks Katherine
Perfect service from Katherine
Perfect service from Katherine! looking forward to a lovely holiday!
29 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind comments, have a great holiday
Cheers Katherine
Antwoord van Hays Travel - Pickering
Thank you for your review! I hope you enjoy your cruise - Kieran
Love booking with them
I know that if I phone or call into the Pickering office with a query they will get back to me asap, always willing to help, always friendly with a smile just love booking with them. Any problems they are always ready to help
23 januari 2026
Antwoord van Hays Travel - Pickering
Thank you
Nick
Excellent experience with Caroline
Excellent experience with Caroline, thanks so much.
24 januari 2026
Antwoord van Hays Travel - Pickering
Thank you your kind review. I hope you enjoy cruising.
Kind Regards
Caroline
As always Nick at Hays in Pickering was…
As always Nick at Hays in Pickering was brilliant helping us sort out holiday.
Can't ask for more
23 januari 2026
Antwoord van Hays Travel - Pickering
Thank you
Nick
Nick really knew the area we wanted.
Nick really knew the area we wanted to visit, and offered a few suggestions of where to stay. Despite our indecision, he was very patient and helpful.
21 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind feedback
Nick
Antwoord van Hays Travel - Pickering
Thank you
Katherine
Great service and so nice to have a…
Great service and so nice to have a presence in a small market town.
9 januari 2026
Antwoord van Hays Travel - Pickering
Thank you for your kind comments!
Kellie
Perfect as always
Perfect as always. Nick always delivers great customer service very helpful and pleasant to deal with.
20 januari 2026
Antwoord van Hays Travel - Pickering
Thank you
Nick
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