We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Toon meer
Bedrijf heeft geantwoord
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Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... Toon meer
Bedrijf heeft geantwoord
Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... Toon meer
Bedrijf heeft geantwoord
The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2A New George Street, PL1 1RL, Plymouth, Verenigd Koninkrijk
- 01752 927110
4,8
Uitstekend
848 reviews
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Top notch service
Both Lesley & Eve were incredibly professional and genuinely personable. They were patient and made everything easy — a brilliant experience from start to finish. Highly recommend.
15 februari 2026
Antwoord van Hays Travel - Plymouth
Hi Nicola, we appreciate your kind words! It's wonderful to hear that you found Lesley & Eve professional and helpful. We're so glad that they made your experience easy!
- Hays Travel Plymouth
Kate is fantastic
Kate is fantastic. Thank you. I was overwhelmed with all online offers, you had covered all of my special requirements and made my choice easy
22 februari 2026
Antwoord van Hays Travel - Plymouth
Thank you so much for your kind words! It was lovely to meet you, and find your family holiday for you!
Best regards, Kate.
We booked two holidays through Hays took time on both to get us the best deal explained ever thoroughly and didn’t rush us made sure we got everything we needed
We booked two holidays through Hays
21 februari 2026
Antwoord van Hays Travel - Plymouth
Hi Michelle, we appreciate you booking your holidays with us! Thank you so much for your feedback.
- Hays Travel Plymouth
Fantastic staff especially Lesley
Lesley put so much effort into finding a suitable holiday for myself and my nearly daughter in laws separate holidays. She checked all options and all discounts to find the best offers and deals to suit our budget and choices. Fantastic lady
19 februari 2026
Antwoord van Hays Travel - Plymouth
Hi Beverley, we are happy to hear that Lesley could find suitable holidays within your budget and choices. We appreciate you taking the time to leave us such a fantastic review!
- Hays Travel Plymouth
Antwoord van Hays Travel - Plymouth
Hi Mr Gibson, we appreciate you taking the time to leave us this great review. We are so happy you had a positive experience with our advisor Eve!
- Hays Travel Plymouth
Katy in the Plymouth office was…
Katy in the Plymouth office was brilliant with every step of our booking
9 februari 2026
Antwoord van Hays Travel - Plymouth
Hi Mr Weir, we are so happy to hear about the wonderful assistance you received during each stage of your booking with Katie! Thank you for your review.
Hays Travel
Very polite helpful and trustworthy.9
15 februari 2026
Antwoord van Hays Travel - Plymouth
Thank you for your lovely feedback. We appreciate you taking the time to share your positive experience.
Antwoord van Hays Travel - Plymouth
Thank you for your kind words, and for choosing to book with us. I will pass on your comments to Eve.
Antwoord van Hays Travel - Plymouth
Thank you! So glad you felt welcome, and we could book your holiday for you!
Antwoord van Hays Travel - Plymouth
Anne,
We appreciate you taking the time to share your kind words, and we are so happy to be of assistance to you.
Hays Travel
Antwoord van Hays Travel - Plymouth
Hi Sally, we appreciate your kind words! We are so happy that Kate could quickly arrange your holiday for you, and we hope you have a wonderful time.
Hays Travel
Antwoord van Hays Travel - Plymouth
LINDA HARDING,
We appreciate you taking the time to leave us your review, we are so happy to hear about your positive experience!
Hays Travel
The lady we spoke to went through …
The lady we spoke to went through everything well and made sure we were in the part of the city we were after for our city break
1 februari 2026
Antwoord van Hays Travel - Plymouth
Denise Overill,
We appreciate your feedback and are so glad to hear that the arrangements for your city break met your expectations. Thank you for sharing your experience with us.
Hays Travel
Antwoord van Hays Travel - Plymouth
Peter John Carter,
We appreciate you sharing your positive experience . We are glad it was easy to deal with us.
Hays Travel
Katie Dawson in Plymouth was fantastic
Katie Dawson in Plymouth was fantastic, nothing was too much trouble , a real asset to the team.
30 januari 2026
Antwoord van Hays Travel - Plymouth
Thank you for your kind words! Katie D is fab- we agree! Thanks for leaving this lovely review and for booking with us.
Our holiday adviser
Our holiday adviser, Katie was very helpful and friendly. We were kept informed and supported through our booking of our first family holiday abroad.
16 januari 2026
Antwoord van Hays Travel - Plymouth
Hi Mrs. Kerslake
We appreciate your kind words! We're so glad that Katie provided helpful and friendly support while booking your first family holiday abroad. I will pass this on to Katie
Hays Travel
The young lady took a great deal of…
The young lady took a great deal of time and effort to get my sister and I the best holiday for us.Thanks
4 februari 2026
Antwoord van Hays Travel - Plymouth
Carol,
We appreciate you sharing your experience. We are so happy to hear that our staff helped you find the best holiday for you and your sister.
Hays Travel
Great personal service
4 februari 2026
Antwoord van Hays Travel - Plymouth
Hi Gillian, thank you for taking the time to leave this lovely review! We are glad that you are satisfied with Katie's service.
Hays Travel Plymouth
Antwoord van Hays Travel - Plymouth
Thank you for booking with us again and your kind words! I will pass on your comments to Katie.
Very helpful
Very helpful, took my details found me what i wanted, couldnt take direct debt details as system so i phined later in day and booked over 110 given
31 januari 2026
Antwoord van Hays Travel - Plymouth
Thank you for your patience on the day. Glad Paige was able to get something booked for you and direct debit sorted in the end.
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