Communication with Polly was great. Told her exactly what we wanted & she arranged this with without any problems & sent over all the confirmation details straight away We have have booked with Polly... Toon meer
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Lees wat reviewers zeggen
Polly delivers a great service! Knowledgeable, efficient and great to book with. She knows us as customers and always goes the extra mile. We loved our last holiday so much that we have booked a diff... Toon meer
On the strength of using Polly in 2024, for a trip to Croatia, having decided to visit the country again this year, she was my first port of call to arrange the trip. She is simply super efficient an... Toon meer
Fab booking experience with Polly ! Questions were answered quickly by Polly making it a very easy decision to book, I normally book my own holidays and have alot of stress ! but this was made so mu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Personal Travel Consultant - Polly Newton-Pound, NG15, Hucknall, Verenigd Koninkrijk
- 1158605396
4,8
Uitstekend
74 reviews
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Exceptional Customer Service
Another excellent experience booking with Polly! We only ever book through Polly - and in fact booked this holiday within a week of returning from another holiday Polly booked for us. Five STAR Service!
22 september 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Polly is extremely knowledgeable and…
Polly is extremely knowledgeable and professional. Nothing is ever too much trouble for her. She took the stress out of everything. I have booked a couple of holidays through Polly now. Definitely recommend!
10 juni 2025
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou thats great, most welcome!
5* for Polly
5* for Polly , it’s the second time I’ve booked with Polly . Very helpful & efficient .
8 mei 2025
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou!
Fabulous Rep who always goes the extra mile
Polly has booked a few holidays for me over the last few years and they have all been amazing. She is an excellent travel rep, and deals with everything down to the last detail. She is great at looking for the best prices and making sure you get a great deal. I wouldn’t book with anyone else now. Polly is just great and I would 100% recommend her to anyone.
1 maart 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou !
Polly was very attentive and helpful
17 april 2025
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou !
Helpful and friendly agent
Helpful and friendly agent, serviced my needs efficiently and without delay
17 april 2025
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou !
Polly was very friendly
Polly was very friendly, efficient, knowledgeable and polite
Gave great advice and wasn't pushy. Thanks for sorting us out our dream holiday Polly
30 januari 2025
Antwoord van Hays Travel - Polly Newton-Pound
You are very welcome! Thankyou
Great experience for honeymoon
Great experience with Polly to help us to book our Honeymoon. She couldn’t do enough for us to give us advice and support with finding the best price possible.
31 december 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou so much !
Polly is a fabulous travel…
Polly is a fabulous travel representative. Highly recommend her services.
3 december 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou !
Polly newton pound
Polly thinks of everything I might need even before I do .Always service with a smile and very efficient
28 december 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thanks so much
Perfect
Helpful, knowledgeable and friendly. Made it so easy. Gave an idea of what I wanted, came back perfectly. All booked!! Thanks Polly, maybe UGGs next year 😉
19 december 2024
Antwoord van Hays Travel - Polly Newton-Pound
haha Thanks so much !
Absolutely fantastic service as always
Absolutely fantastic service as always
Nothing is ever too much trouble and always hassle free
2 oktober 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thanks so much !
Fab booking experience with Polly
Fab booking experience with Polly !
Questions were answered quickly by Polly making it a very easy decision to book, I normally book my own holidays and have alot of stress ! but this was made so much easier for me and will definitely be booking our summer holiday with Polly aswell !! Thankyou so much ! Xx
26 september 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou x
Great service and advice as always…
Great service and advice as always ...my go to person for holiday bookings
30 september 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou ! x
Polly was absolutely fantastic
Polly was absolutely fantastic. Very patient with me as I kept changing my mind etc. Has booked us a fabulous holiday for next year and we can't wait. Currently on a holiday thar polly booked for us and it's absolutely amazing. Everything we wanted and more. Thank you so much x
18 september 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thankyou !
Great service and experience, especially our agent Polly
The experience was great because the agent dealing with everything (Polly) is absolutely wonderful and knows her industry so well that she was able to book exactly what we wanted within our requests and make the whole experience great. Couldn't recommend her and Hayes enough.
16 augustus 2024
Great service …
I had done my research and told Polly what we required and what I had found . She came back quickly with suitable options and booked my holiday swiftly keeping me informed at each stage
30 juli 2024
Antwoord van Hays Travel - Polly Newton-Pound
Thanks so much
Amazing service quick responce times…
Amazing service quick responce times and Polly has found an amazing holiday at a great price
17 april 2024
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