Hays Travel - Poole Reviews 

Although I live miles from this branch it was recommended by family and I've used them twice now - friendly and helpful. Had one very successful trip last year and just booked my next and hoping for similar. I have rarely used a travel agent in the past preferring to do my own thing but for long haul with a complex itinerary it seems wise.

Excellent as usual from Hays in Poole
Very good service from Tom
I would recommend this branch to other people looking to book their holiday experience

The rep Tom whome booked our holiday was brilliant .He helped us to understand everything we asked which made everything very easy and us very happy thank you .

We went in on Saturday afternoon and were helped by Steve who took the time to listen to what we were looking for , gave us different options and we came away with our holiday booked ! Thank you Steve.

Fiona was very helpful, patient & knowledgeable about the Holiday

Working with Tom in Poole on our dream holiday to celebrate my wife’s 60th birthday next year has been brilliant. Nothing was too much trouble, no matter how many tweaks to the quote, email exchanges or phone calls we made, Tom was on the case and prompt with the replies. To me having the ability to walk in and speak to a human is what ultimately clinched the deal and the booking made. Thanks Tom.

Once again a friendly and efficient booking experience with Josie. She took time to explore the queries I had.

Great help with sorting our hoilday out Great with everythink we need the help with perfect thank you so much 😊

I didnt have to do a thing. My sister went intol Hays, picked a cruise phoned me to say I could have cabin opposite hers and she paid the deposit. I received an email shortly afterwards to confirm booking and advising me of balance. What more could I ask for?

I went to hays travel Poole to book my holiday on 6th January
Saw a young lady called Jodie. She explained everything to me and did her best to book what I wanted. Have used Hays before and would recommend them to others

we've just booked second holiday at hays in Poole, all the staff are friendly, helpful, i would recommend hays to friends and family, once again tom dealt with us and he went above and beyond to get what we wanted 👍

As always Fiona was determined to sort out the best options for us and succeeded

George was a great agent very informative on the cruise we wanted ,got us the best deal,so easy to talk too. He explained everything so clearly .
Thankyou George.

Connor was amazing and helpful
Would recommend and would go back again

Brilliant service,answered all my questions,talked me through the holiday experience and what to expect from departure to arrival,yes very happy with the explanations for my few days away.

I have always booked my cruise holidays with Julie from Poole, she is always very helpful through the whole process. I have been very impressed by her and her teams dedication. I cannot recommend Hayes travel more. We have had fabulous cruises & experiences.

Hays in poole are always anazing been going for years .. warm frendly and always ready to help ...makes you feel part of there family . Always sort things out and really quickly to

The service from George who works at Hayes travel in Poole is exceptional, he's so helpful and always will to do his best in finding what we are after. We've now got our next 6 holidays booked through Hayes. Thanks

Friendly wellcoming staff

Good clear offers and very friendly and patient.