Hays Travel - Poole Reviews 

Always very helpful, keeping in me in touch of any change in my interery

Agent very helpful- she couldn’t find exactly what we wanted and couldn’t get through to head office that day(a Saturday )However she got through on the Monday morning & as promised rang us with information. Subsequently we booked holiday.

Julie @ Poole hays is just brilliant. She finds the best deals and prices

The girl was very helpful

Found exactly what we wanted, knowledgeable and provided options
Many thanks

Excellent service as usual. Very helpful staff,nothing to much trouble. Julie in the Poole branch lovely to deal with.

Excellent service as always

We went to the Poole branch to enquire about a trip to Australia. The The young lady we spoke to, Hannah, was very knowledgeable and talked us through the options. She called someone and explained what we wanted and the price they came back with was very competitive. She then ran through the options and we decided to book our holiday through them . Overall an excellent experience and we will definitely use them again

Very patient & helpful staff in both the Poole & Broadstone branches.

Thanks to Hannah at Hays in Poole. A very patient travel agent. She managed to save me a considerable amount on a long haul & internal flights to Australia. A very simple process.

Always an enjoyable experience. Weve just booked a long haul holiday to New Zealand and everything has been taken care of very quickly. Very thorough and efficient. We’ve always used Hays and always will. Well done Julie!👏

Skye was a wonderful young lady...very knowledgeable and friendly...she found just what we were looking for....the date of experience was 19th May.

Steve looks after us so well. So easy to book our cruises with Hays Poole. They sort all the paperwork, insurance and print the boarding documents 👍🙂

My booking was easy and quick by George,staff are always there to help and made me feel at ease when booking my flight will always choose hays travel.

Listened to what we wanted and found the perfect, well priced holiday

Nothing is to much trouble at Poole Hays Travel have recommended them to friends

We have always had great service from Hays in Poole. The staff are friendly and have great attention to detail, making sure your holiday plans are smooth. However, on this occasion I wanted to praise them for the help they gave us when we had to cancel our holiday unexpectedly. I went into the store and spoke to Steve, and he was so helpful in explaining the process we needed to go through, and what order to do things in, to claim back on our holiday insurance. He was thoughtful and kind at a very difficult time and thanks to him we have now successfully reclaimed all our costs. I just wanted to share how good Hays is, not just when things go well, but when things go wrong as well. We will definitely be booking every holiday with them in future!

The service provided by Julie is second to none. Working whilst at home in the evening; getting to the office early to make bookings by 8.30am; working during “days off “. She is a real credit to your brand.

My husband and I spoke to a very helpful person., At Hayes travel in poole. Steven gave us some good advice. We were very happy ,and have booked our holiday.

Had a Telephone call from Steve at Poole Branch reminding me about the release of P & O’s new 2028 cruises, he then checked the prices of a couple of the cruises we chosen and called me back and he then took the booking for the cruise we’d decided on. Excellent service as always, many thanks, as always, to Steve at Poole Branch.