The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Toon meer
Bedrijf heeft geantwoord
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Toon meer
Bedrijf heeft geantwoord
We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Dolphin Centre, BH15 1SR, Poole, Verenigd Koninkrijk
- 01202 672992
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
A friendly and professional team
We were impressed by the professionalism of the staff and in a friendly manner to the customer.
5 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
My agent was Connor in the poole office…
My agent was Connor in the poole office he was very helpful and polite. He helped me find the best deal and price. He should have a gold star for all his work.
6 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Fiona our agent was very helpful and…
Fiona our agent was very helpful and pleasant, despite there being a very a rude customer in the place at the time all the staff handled it well and were apologetic for his behaviour even though it was not there fault, all in all a great service as usual 5 ⭐️⭐️⭐️⭐️⭐️
8 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Steve was hugely helpful
Steve took lots of time to ensure we had the best holiday and cabins for us.
We will be back to book again
8 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Tom the deputy manager was excellent
Tom the deputy manager was excellent. he helped us with our booking, explained everything and we were not rushed. can't recommend him enough if you need help or advice.
7 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Great service from Hays Travel in Poole
I always book my holidays with Julie at Hays Travel in Poole. I wouldn't go anywhere else. On this occasion (and it has happened previously, as well) Julie booked my cruise out of her usual working hours. Nothing is too much trouble for her and she will go out of her way to help.
5 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
We were served by Fiona
We were served by Fiona. She knew her subject and was very helpful.
1 maart 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Excellent!
Excellent, we could not want for anything better. Professional, caring, funny and very knowable. We are very very pleased.
17 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
George was thorough
George was thorough , friendly , helpful, professional and achieved the best deal for myself & i can't thank him enough
I wouldn't book with anyone other than Hayes as my experience has always been perfect with them .
A big thankyou to George who was amazing
23 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Very helpful young lady
Very helpful young lady. Organised all our travel arrangements efficiently. Not rushed and happy to answer our many questions.
13 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Friendly and helpful
Very friendly staff and was very efficient. Perfect place to book a holiday or cruise
17 januari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
George was very helpful
George was very helpful. Very efficient .
Offered exactly what we wanted
.every thing was covered and explained clearly
Excellent.
20 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
We spoke with Fiona at Poole Hayes and…
We spoke with Fiona at Poole Hayes and she was very helpful, excellent customer service she listened to what we wanted in a cruise and found us exactly that.
19 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Friendly Service
Jodie who dealt with our enquiry, estimate and the holiday booking was both friendly and knowledgeable . We came away confident that we'd got exactly what we were looking for.
18 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
HAYS POOLE are a joy to work with
Conner and Jodie could have have been more helpful, especially as we were booking from abroad.
We find HAYS POOLE extremely competent and a joy to work with.
17 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Gran Canaria
George and Julie helped choose our location and hotel in Gran Canaria.
They were knowledgeable, and our holiday was quickly booked with their expertise.
Can recommend Hays Travel in the Dolphin Centre Poole.
11 februari 2026
Antwoord van Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.