Hays Travel - Portsmouth Reviews 

Jonathan is so professional and more than happy to help us book our cruise. He is very knowledgeable about cabin locations and explained clearly that the locations can affect how noisy a cabin can be, the booking process was so easy to do and staff are always helpful and kind-we are seasoned cruisers but we still appreciated Jonathan's input and were very happy to have our 2028 holiday booked with Hays Travel

katrina made it easy to book ,she gave us all the information we required to make a choice on what type of holiday we wanted, thank you ,and well done.

I always book my holiday with hays travel very friendly here in Portsmouth hays travel shop

As usual the staff courteous & professional especially Johnathan &Josie got our holiday booked all queries answered

Easy to book holiday in a out within an hour ain’t bad

I was pleased with the reception of the staff. I found Jose's extremely helpful in sorting a family holiday. This is something that is new for me to do so was out of my comfort zone. Very informative of the holiday chosen. Thank you.

Hays - never go anywhere else, This time, despite me bringing a complicated and tricky request to help set up a river cruise for 2027, Sam in the Portsmouth Branch pulled it out of the bag after a week from start to finish with my complications adding to the usual Travel Agent booking traffic.

Thank you Sam.

Apart from getting what looks to be an amazing holiday booked. We managed to get all our party involved using multiple airports.Josie at the Portsmouth branch in commercial road gave us friendly and professional service thoughout our visit eveb when we changed the goal posts on how many were coming etc. Cant thank them enough. They even gave us some water to feed our baby,and of course saved us money.

Excellent service throughout, as always.

Kai was great,I called Hayes travel as I'd seen an offer online, He was very helpful and patient with me, Great communication throughout my booking

We went in Hays Travel yesterday and was greeted immediately by Jonathan. He was so friendly and helpful and gave us amazing advice. We are so glad we booked there and then as he put us at ease and helped us find the perfect holiday for our large family

very helpful ,i was in two minds of where to stay but all the info from your adviser helped me make my mind up and book that day thankyou

It was actually a pleasure to go into a high street travel agent and book our cruise holiday.
We got a great deal and excellent advice which you don't always get when booking on your mobile app.
Plaudits to Kai; we were his first cruise booking and he did an excellent job with the expert help of Shanice. Good luck for the future Kai. Well done

Really helpful during the holiday selection and booking process - my mum is deaf and time was taken to enable her to read what was on the screen.

They were most helpful, nothing was too much trouble, very patient, would definitely recommend, will use again, thank you

Very pleasant young lady that seemed very well informed and gave a very pleasant service

The young lady who dealt with our enquiry was helpful attentive but not pushy, gave us time to digest everything.

Helpful staff who went above and beyond to find us the perfect holiday

As always, the Manager Chloe is excellent, professional and very patient. She booked my world cruise with ease . All the staff members are the same and work as a team. It’s always a pleasure to visit the store that’s why I always mentioned the Hays travel to everyone because they will get an excellent service .

I came in to book a trip to NY and staff were very helpful especially Trina who did all the searching and found us a great trip