Hays Travel - Prestatyn Reviews 

668
TrustScore 5 uit 5

4,9

102 High Street, LL19 9BH Prestatyn, GB


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Beoordeeld met 5 van de 5 sterren

Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Toon meer

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Beoordeeld met 5 van de 5 sterren

Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers

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Beoordeeld met 5 van de 5 sterren

Staff went the extra mile when helping to chose and book our holiday, we needed additional health guidance, which was treated with respect and courtesy

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 102 High Street, LL19 9BH, Prestatyn, Verenigd Koninkrijk

  • 01745277031

4,9

Uitstekend

TrustScore 5 uit 5

668 reviews

5 sterren
4 sterren
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4,9

Alle reviews

(668)

116.812 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic service

Fabulous service, I always use Hays Prestatyn, Everything sorted at the same time to save you forgetting anything.

19 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, Susan

We are delighted you appreciate our service. Thank you for your kind words. We cannot wait to welcome you back into store

Kind Regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

Always find a great deal and know what…

Always find a great deal and know what l want

23 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Morning Geraint,

We're glad that we are able to find a great deal for you. We cannot wait to welcome you back into store

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Keeley booked our holiday without me…

Keeley booked our holiday without me even needing to leave the house. Really helpful, informative, professional and at the same time approachable- thank you

14 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, Wendy

Thank you for your kind words. I am happy that I was able to help you book your upcoming holiday with us. I hope you have a wonderful day

Kind regards

Keeley

Beoordeeld met 5 van de 5 sterren

Excellent as always

My wife and I have used Hays Travel before and were delighted with the service we received. Once again the high Street store at Prestatyn was warm and welcoming and Joanne couldn't have been more helpful and knowledgeable about what we were looking for. Our holiday for 2027 is now all booked and we can relax knowing everything is taken care of to ensure a wonderful holiday!

17 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, Eugene

We are so pleased to hear you had another wonderful experience with us! It's fantastic that we could help you book your 2027 holiday with such ease.

Kind Regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

The staff so helpful and give you…

The staff so helpful and give you options that probably you would not even thought of going.
Got everything we wanted country. Hotel dining options . Room. Can't do better than that.

4 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Morning, Ivy

We are so glad to hear our staff provided such helpful options and that you enjoyed your stay, dining, and room. Thank you for your wonderful feedback!

Kind Regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

Very helpful especially after my…

Very helpful especially after my experience in January regarding having to fly back to uk mid flight with what was going on in Venezuela helped me get my money back for what I spent on hotels taxis etc lovely staff and service in my local Prestatyn shop

10 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon Karen,

We are so glad we could assist you during such a challenging time. It's wonderful to hear that we provided excellent service and support.

Kind Regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

everything went through without any…

everything went through without any problems, thank you.

3 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon Anne,

We are so pleased everything went smoothly for you. Thank you for booking with us and we cannot wait to welcome you back into store

Kind Regards
Hays Travel prestatyn

Beoordeeld met 5 van de 5 sterren

They was helpful finding the hotel and…

They was helpful finding the hotel and ensuring that all aspects of our holiday was covered, the room's, board etc.

2 juni 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon Deborah,

We're so glad we could assist you in finding the perfect hotel and ensuring all your holiday details were covered.

Kind Regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

Ill never go anywhere else



Amazing service as always Paula at your Prestatyn Branch has never disapoint ive been booking my holidays through Paula for over 20 years ⭐️⭐️⭐️⭐️⭐️ shes amazing

9 juni 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments , we will be sure to pass these to Paula :)

Beoordeeld met 5 van de 5 sterren

Impressive service

Called into Hays branch in Prestatyn to enquire about a cruise we had seen advertised. Staff were very helpful, answered all of our questions and we booked the cruise there and then.
Well done, we were very impressed with the standard of service and would definitely book with them again.

6 juni 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your wonderful review! We are so pleased to hear you had such a positive experience and we look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful

6 juni 2026
Logo Hays Travel - Prestatyn

Antwoord van Hays Travel - Prestatyn

Thank you for your comments, we will pass these to Joanne :)

Beoordeeld met 5 van de 5 sterren

Paula was amazing- in tune with our…

Paula was amazing- in tune with our family and what we need to have a great holiday. Found best quality option for the best possible price.

4 juni 2026
Logo Hays Travel - Prestatyn

Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will make sure to pass these to Paula :)

Beoordeeld met 5 van de 5 sterren

We booked our first cruise the…

We booked our first cruise the assistant was very good and helpful

30 mei 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will be sure to pass these to Cerys

Beoordeeld met 5 van de 5 sterren

Hays travel in Prestatyn is brilliant

Hays travel in Prestatyn is brilliant. The staff are so friendly. And Paula always deals with our cruises .she is amazing ,and all the staff go out of there way to get you a good holiday. Well done to you all x.

31 mei 2026
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Antwoord van Hays Travel - Prestatyn

Good Morning Sharon

thank you for your kind words, I have passed it onto paula. We cannot wait to welcome you back in store

Kind regards
Hays Travel Prestatyn

Beoordeeld met 5 van de 5 sterren

3rd time booking a holiday with Jo this…

3rd time booking a holiday with Jo this year, always finds the best deals and recommendations on holidays. Will only use Jo to book holiday’s!

17 mei 2026
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Antwoord van Hays Travel - Prestatyn

Good Morning, Leighton

We are so happy to hear you consistently find great deals and recommendations with us. Thank you for your continued trust!

Kind Regards
Keeley

Beoordeeld met 5 van de 5 sterren

Paula was busy but we were told she…

Paula was busy but we were told she would ring us, she rang at 5.45pm so after the store had closed. She got us a brilliant holiday and all after working hours. She is amazing

16 mei 2026
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Antwoord van Hays Travel - Prestatyn

Good Morning, Jeanette

We're so glad to hear that Paula went above and beyond to secure your brilliant holiday, even after hours. Thank you for sharing your positive experience!

Kind Regards
Keeley

Beoordeeld met 5 van de 5 sterren

Another holiday booked through the…

Another holiday booked through the brilliant and super helpful Paula. Thank you once again. It's like she's part of the family.

21 mei 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will be sure to pass these to Paula ;)

Beoordeeld met 5 van de 5 sterren

Holiday Bliss

Paula is very knowledgeable and guides us well with information of the place we're looking at visiting. She knows what's available etc. And nothing is too much bother for her . Her customer service is exceptional

17 mei 2026
Logo Hays Travel - Prestatyn

Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will be sure to pass these to Paula :)

Beoordeeld met 5 van de 5 sterren

Keeley from the prestatyn branch was…

Keeley from the prestatyn branch was fantastic, so helpful and showed us several holidays to suit what my misses wanted 😊 explained everything, fantastic service, will definitely use them again, 5 stars from me

12 mei 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon Ronnie,

We are so happy to hear you had such a fantastic experience! It's wonderful that our team provided excellent service. We appreciate your kind words.

Kind Regards
Hays Travel Prestatyn

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