Hays Travel - Prestatyn Reviews 

668
TrustScore 5 uit 5

4,9

102 High Street, LL19 9BH Prestatyn, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers

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Beoordeeld met 5 van de 5 sterren

Staff went the extra mile when helping to chose and book our holiday, we needed additional health guidance, which was treated with respect and courtesy

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 102 High Street, LL19 9BH, Prestatyn, Verenigd Koninkrijk

  • 01745277031

4,9

Uitstekend

TrustScore 5 uit 5

668 reviews

5 sterren
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4,9

Alle reviews

(668)

116.812 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have used Joanne Roberts a number of…

I have used Joanne Roberts a number of times for holidays. When she was based and the Rhyl Branch and now in the Prestatyn branch. I would highly recommend Joanne as she really does go above and beyond to secure the holiday you are looking for. Thank you Joanne for everything x

16 februari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will be sure to pass these to Joanne :)

Beoordeeld met 5 van de 5 sterren

Jo listened and was interested

Jo listened and was interested in what we wanted from our holiday. She spent time searching flights and connections to make best use of our time and reduce hassle. The booking process was friendly attentive and smooth. Excellent service thank you Jo!

14 februari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments, we will be sure to pass these to Joanne :)

Beoordeeld met 5 van de 5 sterren

A really good experience at Hays Travel

Kelley answered all our questions and some we hadn’t thought of. She was very patient particularly with my wife’s questions.

13 februari 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, Ian

Thank you for your kind words, i am very glad that I was able to answer all of your questions for your upcoming holiday. We cannot wait to welcome you back into store

Kind regards

Keeley

Beoordeeld met 5 van de 5 sterren

Helpful member of staff

Joanne a lovely helpful member of staff who was more than happy to spend time to get the best holiday deal and hotel for our needs for our forthcoming holiday. Would definitely recommend her to family and friends

10 februari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments. We're so pleased Joanne could find the best holiday deal for you :)

Beoordeeld met 4 van de 5 sterren

Informative

Good, friendly advice.

10 februari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments :)

Beoordeeld met 5 van de 5 sterren

Attention to detail

Attention to detail

4 februari 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, John

Thank you for the review, we cannot wait to welcome you back into store have a lovely day

Kind regards

Keeley

Beoordeeld met 5 van de 5 sterren

Always helpful and friendly at Hayes…

Always helpful and friendly at Hayes Travel. Perfect!!

24 januari 2026
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Antwoord van Hays Travel - Prestatyn

Good Afternoon, Sharon

Thank you for your kind words, we really appreciate it. We cannot wait to welcome you back into store

Kind regards

Keeley

Beoordeeld met 5 van de 5 sterren

Friendly and helpful service and…

Friendly and helpful service and advice, professional, got the holiday we wanted at a good price, very happy and satisfied, have used Hays Travel for the last few years and will continue to do so. Special mention for Jo , Cerys and Paula...Thank you.

1 februari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments and continued support, we will make sure to pass these to Jo , Cerys and Paula :)

Beoordeeld met 4 van de 5 sterren

Great service A+

It is 5/5 but there is always room to improve

31 januari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely comments ! :)

Beoordeeld met 5 van de 5 sterren

Excellent staff

Excellent staff, very efficient and helpful.

25 januari 2026
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Antwoord van Hays Travel - Prestatyn

We appreciate you sharing your experience! We are so glad to hear our staff was efficient and helpful to you.

Hays Travel

Beoordeeld met 5 van de 5 sterren

First class experience

First class experience. Paula was professional, friendly and couldn't have been more helpful. This is not the first time, we have used Hays Travel. On every occasion, we have been pleased with the service the staff have given to us. We wholeheartedly recommend this company who will organise your holiday of a lifetime.

26 januari 2026
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Antwoord van Hays Travel - Prestatyn

We appreciate you sharing your positive experience with us. We are happy to hear that our team provided professional and friendly service. Thank you for recommending us!

Hays Travel

Beoordeeld met 5 van de 5 sterren

Joanne was very helpful.

Joanne was very helpful and efficient.

28 januari 2026
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Antwoord van Hays Travel - Prestatyn

We appreciate you sharing your experience; we are so glad you found our service helpful and efficient during your visit!

Hays Travel

Beoordeeld met 5 van de 5 sterren

Easy to get quote very helpful

Easy to get quote very helpful

22 januari 2026
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Antwoord van Hays Travel - Prestatyn

Sarah,

We appreciate you taking the time to leave us such a wonderful review! We are so glad we could provide helpful service.

Hays Travel

Beoordeeld met 4 van de 5 sterren

Lots of patience

Lots of patience and plenty of information

12 december 2025
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Antwoord van Hays Travel - Prestatyn

Patricia,

We appreciate your feedback and are so glad that we could provide you with plenty of information and support with patience.

Hays Travel

Beoordeeld met 5 van de 5 sterren

Stress free experience with the personal touch.

Warm welcoming staff, in particular Paula Light foot. She has so much patience and goes that extra mile to get you what you want, nothing is too much trouble. Paula takes the stress out of picking the right holiday for us and our needs.

25 januari 2026
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Antwoord van Hays Travel - Prestatyn

We appreciate your kind words! It's wonderful to hear that our team's dedication to providing exceptional service made your holiday planning stress-free. We hope you enjoy your trip!

Hays Travel

Beoordeeld met 5 van de 5 sterren

All the girls are so welcoming at the…

All the girls are so welcoming at the prestatyn store you should be proud of them .My last 4/5 holidays have now been booked there and will continue to book in the future.

21 januari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you so much for your lovely review, and your continued support :)

Beoordeeld met 5 van de 5 sterren

Excellent experience at Prestatyn branch

Excellent service from all of the staff, especially Paula!
We always book our holidays at the Prestatyn branch, the staff are very helpful and always professional.
Thankyou to all!

25 januari 2026
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Antwoord van Hays Travel - Prestatyn

Julie,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear about the excellent service you received at our branch.

Leah

Beoordeeld met 5 van de 5 sterren

Being able to talk to a human being

If I was 90 years old! how would I be able to book my holiday online? Answer, no big company cares about older people! But at least with Hays I can walk into a shop on our high street and be greeted with a smile and treated with dignity. I'm not 90, but one day I will be, and so will the companys that don't care for their elderly.

24 januari 2026
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Antwoord van Hays Travel - Prestatyn

Thank you for your lovely review, It's good to know that our in-store service made you feel valued and respected :)

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