Hays Travel - Preston Reviews 

535
TrustScore 5 uit 5

4,9

Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU Preston, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... Toon meer

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Beoordeeld met 5 van de 5 sterren

All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... Toon meer

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Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, Verenigd Koninkrijk

  • 01772 915017

4,9

Uitstekend

TrustScore 5 uit 5

535 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(535)

116.812 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

From the moment we walked in Amelia…

From the moment we walked in Amelia looked after us. She was not only knowledgeable but super polite and helpful.
Great in-store experience.
A huge thank you to Amelia.

12 juni 2026
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Antwoord van Hays Travel - Preston

Hi Marie, thank you so much for this lovely review! I really appreciate it & I am so glad I could help :) ^Amelia

Beoordeeld met 5 van de 5 sterren

Sophie

Sophie, our travel consultant, was very welcoming and pleasant. She dealt with us in a very efficient manner.

8 juni 2026
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Antwoord van Hays Travel - Preston

Thank you for leaving your review! It was my pleasure! -Sophie

Beoordeeld met 5 van de 5 sterren

Professional

Professional, great communication skills in attending to our queries

11 juni 2026
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Antwoord van Hays Travel - Preston

Thank you for your review! I will pass your lovely feedback on to Lucy! - Sophie, Manager

Beoordeeld met 5 van de 5 sterren

Very helpful understanding good…

Very helpful understanding good communication between customer & hays travel

2 juni 2026
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Antwoord van Hays Travel - Preston

Hi Johnny, thank you for taking the time to leave a review, it is greatly appreciated & I am so glad we could help! ^Amelia

Beoordeeld met 5 van de 5 sterren

Helpful staff…


Really nice helpful staff maiden who served us was very helpful polite and any questions I asked he could answer me

8 juni 2026
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Antwoord van Hays Travel - Preston

Hi Christine,

I'm so pleased to hear I made your experience a positive one. Thank you for your kind words.

Kind Regards
Hays Travel - Aiden

Beoordeeld met 5 van de 5 sterren

First of all I want to say a massive…

First of all I want to say a massive thank you to All the staff at Hays Travel St George's Centre Preston, Sophie Amelia Lucy Paul Aiden,every time we go in to the Store, you Just know you are going to get a Five Star Service everytime.. They are all an asset to the Company Hays Travel..I have booked Three Holidays from there this year up to now.. Rhodes in May, Sharm El sheikh in June, Copenhagen in December and Just fights to Malta for my partner Jeanette to visit her Family... If I have a problem or issue,it gets sorted by Sophie ( A Credit to this company ) Thank you All again Charlie & Jeanette..

26 mei 2026
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Antwoord van Hays Travel - Preston

Hi Charlie,

Thank you so much for your lovely review, I am glad you are so pleased with the service from our team. It's wonderful that we could assist with your holiday bookings - it's my pleasure! Thank you for your continued trust & support. I hope you have an amazing holiday to Sharm!

Kind Regards
Sophie

Beoordeeld met 5 van de 5 sterren

A brilliant service from start to…

A brilliant service from start to finish and painless

22 mei 2026
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Antwoord van Hays Travel - Preston

Hi Richard,

We are so pleased you had a brilliant experience with us. Thank you for your review and kind words!

Kind Regards
Aiden

Beoordeeld met 5 van de 5 sterren

Excellent and efficient service from…

Excellent and efficient service from extremely knowledgeable and friendly staff

20 mei 2026
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Antwoord van Hays Travel - Preston

Hi Chris,

We're so pleased you received excellent service. Thank you for your kind words!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

I had so many questions.

I had so many questions, queries,and my assistant (Lucy) helped easily with everyone of them with calmness and ease

18 mei 2026
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Antwoord van Hays Travel - Preston

Thank you for the review

I'm more than happy that I could help you get this sorted for you.
I hope you have the best time!

Lucy

Beoordeeld met 5 van de 5 sterren

Cruise holiday done easy!

Was passing the store and seen an advert, for a cruise. Called up to enquire and Lucy answered politely told me the price of the trip etc and with a low deposit, decided to head back in store where Lucy and Sophie helped in getting me booked all, I forgot how good to book a holiday in a physical travel agents than online, the nostalgia!

Wanted to upgrade my cabin, Sophie did that all in less than 10 minutes and because I was making my own way to port, I got extra onboard spend! What a bonus!

9 mei 2026
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Antwoord van Hays Travel - Preston

Thank you so much for your review!

I'm really glad me and Sophie could help you get this sorted.

Lucy

Beoordeeld met 5 van de 5 sterren

Sophie at Hays based in Preston

Sophie at Hays based in Preston is an experienced and friendly agent, she made my decision to book a holiday very easy and included thorough information about each destination and was happy to update or amend hotels. Would recommend Sophie, she provides quick and efficient quotes and made the experience of booking a holiday very easy.

Thank you for your help!

2 mei 2026
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Antwoord van Hays Travel - Preston

Thank you so much for your lovely review! It was my pleasure to help to plan & book your holiday for you! -Sophie

Beoordeeld met 5 van de 5 sterren

Amelia was lovely she explained everything

Amelia was lovely she explained everything and it is going to be a great holiday thank to Amelia

4 mei 2026
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Antwoord van Hays Travel - Preston

Thank you so much for your review! I will pass your lovely feedback on to Amelia - Sophie, Branch Manager

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always. Amelia always goes above and beyond. Great agent and very responsive. Highly recommended.

2 mei 2026
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Antwoord van Hays Travel - Preston

Thank you so much for your lovely review! I will pass your feedback on to Amelia - Sophie, Branch Manager

Beoordeeld met 5 van de 5 sterren

Aiden was excellent and found us the…

Aiden was excellent and found us the perfect holiday for our honeymoon

1 mei 2026
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Antwoord van Hays Travel - Preston

Thank you so much for your review! I will pass your amazing feedback on to Aiden, congratulations and have an amazing Honeymoon! - Sophie, Branch Manager

Beoordeeld met 5 van de 5 sterren

Another 5 star experience booking with…

Another 5 star experience booking with Hays St George's Preston!
Sophie is the most patient and meticulous person to deal with! I wouldn't book through anyone else other than Hays now!
Thank you so much, Sophie

1 mei 2026
Logo Hays Travel - Preston

Antwoord van Hays Travel - Preston

Thank you so much for your lovely review! It's always a pleasure! - Sophie

Beoordeeld met 5 van de 5 sterren

Excellent service from Aiden

Excellent service from Aiden
Found several holidays for us
Always rang when he said he would
Polite and friendly
Booking process straight forward

11 april 2026
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Antwoord van Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Aiden

Beoordeeld met 5 van de 5 sterren

Amazing !!!

Had an Amazing experience at the Preston St George’s branch, dealing with Aiden, who was nothing but helpful, and answered all my questions, and helped me check in online, also gave me a good deal on currency, couldn’t be happier.

11 april 2026
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Antwoord van Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Aiden

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