We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... Toon meer
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Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... Toon meer
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Ruth priced up several options for us to choose from and then gave us space to decide. Once we’d made our choice she booked it and set us links for any add-ons we might want. Fabulous as always ❤... Toon meer
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Absolutely brilliant experience with Hays Travel Pudsey from start to finish — and a special mention has to go to Matty, who was outstanding. Nothing was too much trouble. Matty took the time to pr... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
31 Lidget Hill, LS28 7LG, Pudsey, Verenigd Koninkrijk
- 01138275448
4,9
Uitstekend
690 reviews
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Ruth was amazing and new what she was…
Ruth was amazing and new what she was talking about, extremely helpful and advised i can contact her directly with anything before we go to New York
5 stars from us
10 januari 2026
Antwoord van Hays Travel - Pudsey
Thank you for your lovely comments about Ruth she is a super star and knows her stuff when it comes to New York :)
Excellent service
Excellent service
Ruth, who took my booking was excellent.
Talked through and explained everything
I am now looking forward to my holiday and know that i can enjoy my holiday as everything is covered.
I will recommend anyone to book with Hays
11 januari 2026
Antwoord van Hays Travel - Pudsey
Thank you for your lovely comments Ruth is our super star and knows her stuff when getting her customers the right holiday :)
Fantastic service as always.
Fantastic service as always.
Many thanks to Emma for sorting our holiday.
⭐️⭐️⭐️⭐️⭐️✈️
3 januari 2026
Antwoord van Hays Travel - Pudsey
Glad to hear you enjoyed your experience in branch! Thank you for your kind comments :)
The staff are welcoming
The staff are welcoming, and I felt relaxed. I asked for details of the holiday I was interested in the 1st hotel that came up is the hotel I went too 25yrs ago we both said it was fate. The holiday is booked and i can't wait to go now.
30 december 2025
Antwoord van Hays Travel - Pudsey
Thank you for your comments, When we found the hotel it was meant to be! It will be lovely for you to travel back to the hotel with your daughter again!!! Emma
Have to shout out how impressed we both…
Have to shout out how impressed we both were booking a holiday of a lifetime a CRUISE. The young lady Evelyn who was very pleasant and helpful went above and beyond explaining in great detail every thing included in the package no stone was unturned. So impressed with the service .
4 januari 2026
Antwoord van Hays Travel - Pudsey
We are glad to hear you were impressed with our service here! We will pass your lovely comments along to Evelyn :)
pleasant and efficient staff
3 januari 2026
Antwoord van Hays Travel - Pudsey
We are glad to hear that you found our staff helpful and efficient, we hope to see you again soon.
Ruth holgate was amazing came bck t us…
Ruth holgate was amazing came bck t us with everything we needed and more!
31 december 2025
Antwoord van Hays Travel - Pudsey
Ruth is our a super star and she always gives her customers that 100%. We thank you for your continued support
Vert friendly and exceptional customer…
Vert friendly and exceptional customer service
31 december 2025
Antwoord van Hays Travel - Pudsey
Thanks for booking with us we pride ourselves on our customer service
Antwoord van Hays Travel - Pudsey
We appreciate you booking with us and are so happy to hear that the booking process was easy for you.
Saw a holiday on facebook replied…
Saw a holiday on facebook replied straight away. Went to pudsey office was very helpful and looked to get us best deal answered all questions i asked and booked a holiday. Really friendly girls there.
27 december 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Pudsey
It was our pleasure Donna, thank you for leaving us a lovely review!
Antwoord van Hays Travel - Pudsey
Thank you for your comments :)
Exceptional customer service by Matty at Hays Travel Pudsey
I came across a fantastic deal advertised on Facebook which I enquired about via Messenger. Matty from the Pudsey branch responded to my messages quickly and efficiently. The holiday to Bali advertised was for 21 nights which was too long for me, so Matty called the supplier to quote me for 14nts. Unfortunately, there was an issue with the booking (2nd hotel) BUT Matty gave me other options to consider. A little bit of back and forth between myself, Matty & the supplier and I am now taking my 2 eldest children on a holiday of a lifetime. Thank you Matty for your hard work in meeting my requirements and booking a fantastic holiday we are very much looking forward to.
19 december 2025
Antwoord van Hays Travel - Pudsey
Hey Emma,
Aww this is a lovely review. We're so glad that Matty was able to sort your holiday of a lifetime & we (and Matty) can't wait to hear all about it when you're back. We'll pass your lovely message on to Matty when he's next in work.
Have a fantastic Christmas!
Kindest,
Hays Travel Pudsey x
Great service as always from Hays.
Great service as always from Hays.
Polite and efficient staff
18 december 2025
Antwoord van Hays Travel - Pudsey
Thank you for laving us a 5* review
Great to deal with
We had a great experience at Hays Travel in Pudsey. Our sales rep, Matty, was extremely helpful and took the time to go through lots of different location options with us. We never felt rushed or pressured into booking, which made the whole process really relaxed and enjoyable. It was also a huge help having Matty take care of all the airport check-ins and print our boarding cards for us. Excellent service from start to finish – we’d definitely recommend and will use them again.
10 december 2025
Antwoord van Hays Travel - Pudsey
Thank you for the lovely comments for Matty he's our 5* colleague and loves looking after all his customers making sure everything is done from start to finish.
Antwoord van Hays Travel - Pudsey
We're glad you enjoyed booking your holiday with us :)
Great
Just booked a cruise. Lauren was so helpful, she managed to arrange everything we needed at a great price.
11 december 2025
Antwoord van Hays Travel - Pudsey
Hi Andrea, It's great to hear that Lauren got you the right holiday and at the right price. Thank you for booking @ Pudsey Hays Travel :)
Antwoord van Hays Travel - Pudsey
Hey Les,
Thank you for your kind review. I'll make sure this is passed on to Lauren when she's next in.
Kindest,
Hays Travel Pudsey :)
Antwoord van Hays Travel - Pudsey
Thank you for your lovely comments glad we got your holiday booked :)
Great experience & knowledge…
Great experience & knowledge demonstrated to help me make a holiday decision. Highly recommended
27 november 2025
Antwoord van Hays Travel - Pudsey
Hi Billy,
Thank you very much for your kind review & we will make sure this is passed on to Matty.
Kindest,
Hays Travel Pudsey :)
Antwoord van Hays Travel - Pudsey
Thank you for leaving us a review, we appreciate your feedback. We hope we can make this a 5 star next time.
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