Hays Travel - Rachael Cassar-Egan Reviews 

Effortless booking experience with Rachael again. Great price too.

Rachael at Hays travel makes everything about booking a holiday seem easy, she keeps you well informed and updated, i wouldn’t use anyone else!

Rachel always delivers and loves what she does.
I trust her completely and have organised holidays with her for many years now

Rachel was quick to respond and even though I was asking lots of different options and people sorted me out with a good deal

Always the best especially with this last booking that msc turned into a nightmare but rachael held her ground and got it sorted . Wouldnt go anywhere else. Friendly and professional service. 10/10 .

Fantastic service, as always

Rachel was superb throughout the booking and helped us with any additional details to make the trip perfect for us. Rachel provided us with additional information that would benefit our experience and was very thorough. The booking itself was done efficiently and we were soon booked onto our fabulous cruise with limited input from us. The entire process was stress-free. Thank you Rachel, we are so grateful for your support and the high standard of care you provided.

Rachael is very knowledgeable, friendly and helpful. She was able to answer all my questions. Got us a great room at a great price. This is my 3rd cruise booked with Rachael, and I will continue to book with her for all future cruises.

Rachel was absolutely fantastic help answer all my questions as only ever gone on a marella cruise,
She answered all my questions and was so kind & polite even looking at booking more cruises with Rachel you have a fabulous member of staff that's a credit to your company

Always book with Rachel as she is very very helpful and funny when dealing with us. A real credit to your company.

Rachael was friendly and very helpful. She is very good at her job & provides amazing customer service.

How simple it was to book Rachael was very helpful and very efficient. She communicated with me throughout the booking process in a polite and caring manner. I would use Hayes travel again .

Booked yet another small trip with Rachael.
Easy process, price was really competitive and we have peace of mind that although we saw it online, booking with Rachael gives us peace of mind at no extra cost.

Rachael is the best!
She always goes out of her way to get the Cruise/Cabin that suits your needs. She goes that extra mile, making sure you know what you are signing up for!
Highly recommend Rachael to everyone *****

Rachel has been amazing when booking our holidays. She is very thorough and informative and will go above and beyond to help us get the right holiday at the right price. She is always on hand to answer any questions no matter what time of day it is. Big thank you to Rachel.

Absolutely fantastic as always would highly recommend Rachael every time
Takes her time to find us the right cruise very knowledgeable thanks again

Rachael is so knowledgeable and contacts me to advise of new opportunities. She is a pleasure to deal with.

Rachael is very helpful and knowledgable about the products she is selling. Also she is a great listener and very friendly. Great TA.

Rachael made everything very simple, and it was all done over text, which was ideal. She even sorted things out directly with the cruise line when there was a mistake. Thank you!